Anchorage Healthcare Center is a nursing home community in Salisbury, MD.
Information last verified:
105 Times Square, Salisbury, MD 21801
For more information about senior living options: (866) 208-4318
2.8 from 59 reviews
5 stars
22
4 stars
2
3 stars
3
2 stars
5
1 stars
27
Overall Review of Anchorage Healthcare Center
common17 reviews mention this
Staff kindness is a clear theme
Residents frequently describe staff who are friendly, attentive, and professional.
Many reviews focus on day-to-day interactions with staff, noting they are polite, welcoming, and supportive. Several residents or families also praise nursing and caregiving teams for responsiveness and encouraging progress during recovery. A few reviews also contrast this with negative experiences, but the stronger pattern in the feedback is positive engagement from employees.
caveat15 reviews mention this
Cleanliness and upkeep draw criticism
Some residents report cleanliness and maintenance issues that affected their comfort and safety.
A recurring concern is the condition of the facility and resident hygiene. Multiple reviewers describe unpleasant odors, dirty or poorly maintained spaces, or hygiene lapses such as residents not getting regular baths or showers. Others also raise concerns about unsafe or outdated physical conditions, including reports of the environment feeling run down and needing upgrades. A smaller set of reviews says the building is extremely clean, which suggests experiences vary by area or shift.
caveat5 reviews mention this
Communication problems are mentioned often
Several reviewers say they had trouble getting timely, accurate updates from the facility.
Some families describe frustrating communication, including difficulty reaching staff, unanswered callbacks, or not getting information when promised. Others mention phone or internet access creating delays when they needed help or updates. There are also accounts of barriers to contacting caregivers directly, which adds to concerns about responsiveness outside of in-person visits. On the positive side, some reviews describe staff as helpful, but the communication complaints are still recurring.
caveat5 reviews mention this
Understaffing impacts daily responsiveness
Residents and families describe staffing shortages that led to long waits for basic assistance.
Several reviews point to short staffing as a reason for slow response to needs like bathroom assistance and personal care. In those accounts, residents report waiting well over an hour, and at least one reviewer links delays to worsening outcomes during a stay. Some reviews also describe ongoing limits in getting timely help, even while staff are described as trying their best. A few positive reviews mention smooth experiences, which suggests staffing levels may fluctuate.
common6 reviews mention this
Rehab and therapy draw praise
Therapy and rehab are repeatedly described as supportive and effective.
Multiple reviews highlight physical and occupational therapy as a strong point, with residents describing encouragement, motivation, and progress toward greater independence. Families also praise the therapy team and note that patients benefited from rehabilitation during their stay. Some accounts mention that care transitions from therapy into longer-term support when needed, with continued appreciation for staff involved in recovery. A few other reviews criticize overall care, but therapy-related praise is still present across more than one account.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.
Features
Housing
126 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Physicians
Womens Prevention & Wellness (0.1 miles)
Sleep Waves Diagnostic Center (0.1 miles)
Cerrato, William Dr - Adventist Healthcare Behavioral and Wellness Services (0.2 miles)
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