Anchorage Healthcare Center

105 Times Square, Salisbury, MD 21801

For more information about senior living options: (844) 490-3973

1.5 from 10 reviews
5 stars
0
4 stars
1
3 stars
0
2 stars
2
1 stars
7

Skilled Nursing Facility

Overall Review

Pros

  • pro The new management at Anchorage has significantly improved the quality of care provided to residents.
  • pro Staff members at Anchorage have been described as wonderful and caring towards patients.
  • pro Residents report that the food served at Anchorage has met their expectations and tastes good.
  • pro Family visits are encouraged, which can enhance the recovery and well-being of patients in the facility.
  • pro Some staff members work hard under challenging conditions, showing dedication to their roles despite being overworked.

Cons

  • pro The facility is dirty and poorly managed, with uncaring staff who neglect residents' hygiene and care.
  • pro Residents often have their personal belongings stolen, leading to a feeling of insecurity.
  • pro Patients are left unattended for long periods, and response times for assistance are excessively delayed.
  • pro There is a severe lack of sanitation, with some patients reported to be lying in their own waste for extended periods.
  • pro The quality of food served is abysmal, with special dietary needs ignored.
  • pro Many residents experience a decline in health rather than improvement during their stay.
  • pro Family members report poor communication and delays when attempting to pick up loved ones from the facility.
  • pro The facility is consistently understaffed, resulting in inadequate care for patients' needs.
  • pro Housekeeping services are virtually nonexistent, contributing to an unpleasant living environment.
  • pro Some staff members exhibit rudeness and lack professionalism in their interactions with patients and families.

Review

A Troubling Picture: A Nursing Home Review Compilation

The reviews regarding this nursing home paint an alarming picture of neglect and poor care that has left many families distraught. Numerous users expressed their dissatisfaction with the facility, citing a range of issues from inadequate staffing and cleanliness to troubling incidents of theft. For families entrusting their loved ones’ well-being to such establishments, the disheartening experiences reported here are a serious cause for concern.

Multiple reviewers highlighted the unclean conditions within the home, voicing frustrations about staff who appeared disinterested in maintaining basic hygiene standards. Many noted that residents were not bathed regularly, leading to unsanitary living conditions. One reviewer described a scene where patients had visibly dirty clothing and were left lying in soiled linens for extended periods. The overarching sentiment was one of neglect; family members felt compelled to advocate for their loved ones simply to ensure they received basic care and attention.

Beyond hygiene issues, several accounts mentioned thefts occurring within the facility. Personal items like Bluetooth devices and cash went missing from residents' rooms, leaving families feeling violated and concerned about their loved ones’ safety. It seems that security and oversight measures are grossly inadequate at this nursing home, which exacerbates the sense of fear among family members who worry about their relatives being vulnerable in such an environment.

Management also faced criticism across various reviews for their inability to address ongoing problems effectively. Families recounted instances where they attempted to voice concerns but felt brushed off or ignored by administrators who seemed powerless or unwilling to implement necessary changes. Instead of acknowledging systemic issues, it appeared there was a culture of deflection—passing blame rather than actively seeking solutions—that only added to the frustration experienced by families trying to navigate these challenges on behalf of their loved ones.

Care quality, particularly related to rehabilitation services offered at the facility, has been called into question as well. One family shared heart-wrenching details about their relative’s decline while undergoing supposed rehab care; she progressed from being able to walk independently upon arrival to requiring assistance even with basic tasks like sitting up or eating within just weeks. The alarming reports indicated not merely a regression in physical health but also raised questions about infection control practices when one patient developed severe complications due to lack of proper attention.

While some reviews acknowledged that most direct care staff members are hardworking individuals doing their best under difficult circumstances—often being overworked and underpaid—the results remain troubling nonetheless. With reports describing delays in response times when patients needed assistance or insufficient availability for recreational activities due to staffing shortages, it raises significant doubts regarding whether residents receive adequate daily engagement and support.

However, amidst these criticisms emerged a glimmer of hope with mentions of new management who purportedly made strides towards improvement in quality care at certain facilities akin to this one; reports suggested that positive changes had begun taking root in aspects such as food quality and overall resident satisfaction following new leadership transitions focused on elevating standards. While navigating through these mixed signals about care quality can be daunting for families searching for trustworthy environments for their loved ones, it remains clear that substantial work must still be done before confidence is restored both inside these walls and within public perception surrounding nursing home care as a whole.

In summary, these reviews collectively call for immediate attention from governing bodies overseeing such facilities while urging potential clients seeking eldercare options elsewhere until assurances can be made regarding safe living conditions free from neglect or mistreatment—a plea echoed consistently throughout heartfelt testimonies shared by concerned families facing dire circumstances.

Features

Housing

  • 126 resident community capacity 126 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet Wi-Fi/high-speed internet

Transportation

  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Description

The Anchorage Healthcare Center in Salisbury, MD is a premier assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The community features a beauty salon for residents to enjoy pampering services, as well as cable or satellite TV for entertainment purposes. Community-operated transportation is available for residents who need assistance getting around town, and there is also a computer center for those who want to stay connected online.

Residents can dine in a spacious dining room with restaurant-style dining, where they can enjoy delicious meals prepared by the staff. For fitness enthusiasts, there is a fitness room available to help residents stay active and healthy. The community also has a gaming room where residents can engage in friendly competition and socialize with their peers.

Nature lovers will appreciate the beautiful garden and outdoor space, providing a tranquil environment for relaxation and enjoyment. The small library offers a cozy spot for reading and quiet reflection. Private bathrooms are provided for each resident's convenience.

The Anchorage Healthcare Center offers move-in coordination services to assist new residents in transitioning seamlessly into their new home. Housekeeping services are also provided to ensure that each resident's living space remains clean and tidy.

Residents have access to high-speed internet/Wi-Fi throughout the community, allowing them to stay connected with loved ones near and far. Additionally, there is 24-hour call system and supervision available to ensure the safety of all residents.

Care services at Anchorage include assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is provided by qualified staff members, ensuring that residents receive their medications on time. A mental wellness program is also available to support emotional well-being.

Special dietary needs are accommodated through diabetes diet options and special dietary restrictions taken into consideration during meal preparation and service.

Residents can take part in various activities offered within the community including fitness programs, scheduled daily activities, planned day trips, and resident-run activities. Concierge services are also available to cater to individual residents' needs and preferences.

The Anchorage Healthcare Center is conveniently located near various amenities, including cafes, parks, pharmacies, physicians, restaurants, transportation options, places of worship, and hospitals. This ensures that residents have easy access to essential services and opportunities for social engagement in the surrounding community.

Nearby Places of Interest

Physicians

  • Womens Prevention & Wellness (0.1 miles)
  • Sleep Waves Diagnostic Center (0.1 miles)
  • Cerrato, William Dr - Adventist Healthcare Behavioral and Wellness Services (0.2 miles)
  • Ability Rehab Associates (0.2 miles)
  • MD Afscme (0.2 miles)
  • Peninsula Cardiology Associates PA (0.2 miles)
  • Talmadge C Reeves MD (0.3 miles)

Restaurants

  • MoJo's Urban Eatery (0.1 miles)
  • Mogans Oyster House (0.1 miles)
  • Rt. 13 Caribbean Flava (0.2 miles)
  • Evolution Public House (0.2 miles)
  • Market Street Inn (0.2 miles)
  • Arby's (0.4 miles)
  • Brew River (0.4 miles)

Hospitals

  • Peninsula Regional Health system (0.2 miles)
  • PRMC Out Patient Surgery (0.2 miles)
  • Deer's Head Center (1.3 miles)
  • Salisbury Nursing Home (1.4 miles)

Places of Worship

  • Christian Science Reading Room (0.2 miles)
  • Deliverance Faith Fellowship (0.5 miles)
  • Pathway To Life Church (0.6 miles)
  • Harvest Baptist Church (0.7 miles)
  • Church of God of Prophecy (1.3 miles)
  • Tighman Ashely (1.5 miles)
  • Word of Life Center (1.6 miles)

Pharmacies

  • Eastern Shore Pharmacy (0.2 miles)
  • Neighborcare (0.2 miles)
  • Riverside Pharmacy (0.5 miles)
  • Walgreens (0.6 miles)
  • Rite Aid (0.8 miles)
  • Walgreens (1 miles)
  • CVS Pharmacy (1.1 miles)

Cafes

  • Main Roots Coffee (0.2 miles)
  • Rise Up Coffee (0.4 miles)
  • Rise Up Coffee (1.1 miles)
  • Cool Beans Cafe (1.5 miles)

Parks

  • Ben's Red Swings Community Playground (0.8 miles)
  • North Lake Park (1.4 miles)
  • Schumaker Pond (2 miles)

Transportation

  • U-Haul (1 miles)

Frequently Asked Questions

Where is Anchorage Healthcare Center?

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