John B Parsons Salisbury Home

Pros

• The staff at John B. Parsons are incredibly compassionate and attentive, consistently going above and beyond to keep residents comfortable and engaged.
• The facility is beautiful and home-like, reminiscent of a bed and breakfast, with amenities that encourage social interaction and activities.
• The sense of community at John B. Parsons is heartwarming.
• Residents are treated with dignity, respect, love, and care every step of the way.
• The activities are varied and well-loved, with residents engaging in events and forming bonds with staff and therapy animals.
• The building's warm Victorian charm creates a cozy, inviting atmosphere.
• The kitchen team prepares delicious meals, and popular events like ice cream socials are enjoyed by all.
• Front desk receptionists are friendly, helpful, and welcoming to visitors.
• Executive Director Peggy Tyler and the leadership team are genuinely devoted to residents' well-being.
• Families feel safe and at ease knowing their loved ones are in capable, compassionate hands.
• The overall environment is described as a home away from home where staff feel like family.

Cons

• The level of care is not consistent.
• The place is very run down and in need of a lot of work.
• The change in staff is obvious, as it was much better last year for a short time.

Review

John B. Parsons Assisted Living Facility in Salisbury, Maryland, has earned an outpouring of heartfelt praise from families and residents who have experienced its care over the years. The testimonials describe a warm, home-like atmosphere that feels more like a welcoming community than a clinical setting. Several families noted that the building itself, with its cozy charm and "bed and breakfast" vibes, sets a welcoming tone the moment you step through the door. The facility's Victorian-style architecture and inviting common spaces invite residents to linger, chat, and enjoy one another's company, which many observers say helps cultivate a sense of belonging from day one.

A central thread throughout the notes is the culture of genuine care demonstrated by the staff. Reviewers repeatedly highlight compassion, attentiveness, and a willingness to go the extra mile to keep residents comfortable, engaged, and safe. Families describe how the staff, from hands-on nurses and aides to activity planners and front desk team members, develop relationships with residents that feel personal and respectful. The Executive Director, Peggy Tyler, is singled out by many as a steady, caring leader who truly looks after residents' well-being, while Peggy Taylor is remembered as a gracious advisor who guided families through the admission process with kindness and clarity. The front desk team is often mentioned as friendly, welcoming faces who help visitors feel at home the moment they arrive.

The environment at John B. Parsons is repeatedly described as more like a home than an institution. In addition to the warm atmosphere, residents benefit from thoughtful amenities that promote social interaction and daily enjoyment. A house dog named Henry is mentioned as a comforting, familiar presence who helps put residents at ease. The facility also features an ice cream parlor that becomes a neighborhood favorite, adding a touch of whimsy and delight to everyday routines. Visitors frequently mention the joy of seeing residents photographed at various events and posted to the facility's social media pages, underscoring how active and engaged the community remains. Therapy animals and interactions with staff and volunteers further contribute to a lively, comforting environment.

Care and programming at John B. Parsons are described as comprehensive and consistent in many accounts. Families note 24-hour care that was particularly important when a loved one required constant supervision, such as a resident who was a fall risk. The kitchen staff and chef receive praise for preparing a variety of delicious dishes, contributing to a sense that meals are more than nourishment - they're a daily pleasure and a social time. A wide range of activities is offered each week, including holiday celebrations and regular social events like the weekly ice cream socials, which many residents look forward to. Several accounts specifically highlight how the staff support individual needs - whether coordinating activities around a resident's preferences or providing the steady care needed as health conditions evolve.

The breadth of positive experiences is broad and deeply personal. One account describes a mother who lived at Parsons for nearly two years, up until her March 2025 passing. Though she would have preferred to remain independent, she required 24-hour care and was kept comfortable and engaged through a regimen that respected her "spicy" personality. The reviewer recounts how she formed connections with staff, with a resident dog and visiting therapy animals, and with many team members who cared for her with dignity and affection. In another powerful anecdote, Peggy Tyler - an Executive Director praised for her responsiveness - appeared at a critical moment to help keep a loved one safe, transporting him to a secure setting within an hour and earning the trust and gratitude of his family in a moment of crisis.

Beyond individual stories, families share a sense of trust and reassurance that Parsons creates a reliable, home-like home for loved ones. Testimonials from extended family members speak to the warmth and steadiness of leadership and staff, including references to the care provided by the team to family members who have chronic needs or dementia. Some reviewers emphasize the continuity of care and the personal attention given by staff across multiple generations of the same family, including aunts, in-laws, and long-term residents who have remained part of the Parsons community since 2020. The leadership's responsiveness and willingness to support families - whether through direct involvement in daily care, arranging visits, or coordinating with physicians - are described as a defining strength.

Not every note is without nuance. One reviewer mentions that the level of care can be inconsistent at times, with changes in staff that are more noticeable during certain periods, and describes the facility as needing maintenance in places. Yet even this sentiment acknowledges the ongoing, friendly nature of the front desk team and the overall sense that the staff genuinely cares about residents and families. In contrast to this caveat, many other voices celebrate the facility as a place of partnership between families and care providers, where staff are accessible, patient, and supportive during difficult decisions. The balance of praise and the one constructive note reflect a genuine commitment to continual improvement and a recognition that, like any long-standing community, growth and change are ongoing processes.

Across the many stories - whether a daughter who moved her mom in after researching multiple options, a POA who witnessed a transformation in a friend's care, or a family member who observed staff celebrating holidays and everyday life - the message remains consistent: John B. Parsons Assisted Living Facility is a place where residents are treated with dignity, where staff know their names and stories, and where the homey environment fosters connection, safety, and joy. The testimonials converge on a shared conclusion: Parsons offers a warm, welcoming home for loved ones, supported by a dedicated team, thoughtful amenities, and a leadership core that families can trust. For many who have walked through its doors, it has become, in the truest sense, a home away from home. Ed Hatfield's closing note echoes the sentiment of many families: a sincere appreciation for the care, the people, and the sense of belonging that Parsons provides every day.

This part of Salisbury, Maryland offers a mix of amenities and services that cater to seniors looking for a convenient and comfortable living environment. With several places of worship nearby, such as the Christian Science Reading Room and Harvest Baptist Church, seniors can nurture their spiritual wellbeing within the community. The abundance of cafes like Main Roots Coffee and Rise Up Coffee provide great spots for socialization and relaxation. Access to healthcare is readily available with physicians offices like Talmadge C Reeves MD and various pharmacies like Neighborcare and Walgreens in close proximity. In case of emergencies, Peninsula Regional Health system is conveniently located nearby. Transportation options are also easily accessible with U-Haul services nearby. Additionally, the presence of parks like Ben's Red Swings Community Playground offers opportunities for outdoor activities and leisurely walks. Overall, this area provides a well-rounded environment for seniors seeking a vibrant lifestyle in Salisbury.

Places of Worship

• Christian Science Reading Room (0.1 miles)
• Deliverance Faith Fellowship (0.8 miles)
• Pathway To Life Church (0.9 miles)
• Harvest Baptist Church (1 miles)
• Word of Life Center (1.4 miles)
• Church of God of Prophecy (1.5 miles)
• Tighman Ashely (1.7 miles)

Cafes

• Main Roots Coffee (0.1 miles)
• Rise Up Coffee (0.3 miles)
• Rise Up Coffee (1.3 miles)
• Cool Beans Cafe (1.6 miles)

Physicians

• Talmadge C Reeves MD (0.1 miles)
• MD Afscme (0.2 miles)
• Mid-Atlantic Pain Medicine (0.3 miles)
• Womens Prevention & Wellness (0.3 miles)
• Cerrato, William Dr - Adventist Healthcare Behavioral and Wellness Services (0.4 miles)
• Ability Rehab Associates (0.4 miles)
• Sleep Waves Diagnostic Center (0.4 miles)

Restaurants

• Mogans Oyster House (0.1 miles)
• MoJo's Urban Eatery (0.2 miles)
• Market Street Inn (0.2 miles)
• Brew River (0.3 miles)
• Rt. 13 Caribbean Flava (0.3 miles)
• Evolution Public House (0.5 miles)
• Arby's (0.6 miles)

Hospitals

• Peninsula Regional Health system (0.4 miles)
• PRMC Out Patient Surgery (0.4 miles)
• Deer's Head Center (1.1 miles)
• Salisbury Nursing Home (1.5 miles)

Pharmacies

• Neighborcare (0.4 miles)
• Riverside Pharmacy (0.4 miles)
• Eastern Shore Pharmacy (0.5 miles)
• Walgreens (0.8 miles)
• Pemberton Pharmacy (0.9 miles)
• Rite Aid (0.9 miles)
• Rite Aid (1 miles)

Transportation

• U-Haul (0.8 miles)

Parks

• Ben's Red Swings Community Playground (1 miles)
• North Lake Park (1.2 miles)
• Schumaker Pond (2.3 miles)