Deer's Head Ctr

Pros

• Deer's Head is amazing and has a wonderful nursing staff.
• The facility took great care of the reviewer's dad.
• The nurses were there for the reviewer's mom and family during their dad's passing.
• Some of the nurses called the reviewer's mom to check in on her.
• The reviewers have nothing but great things to say about them.
• The staff is clean and nice.

Cons

• The facility is filthy and resembles a mental institution more than a hospice.
• The nurses are rude and nasty.
• The patient bathrooms are extremely unsanitary, and the smell is horrible.
• Pictures sit against walls in a patient's room, and paint is peeling on the doors.
• If anyone reports wrongdoings, the staff argue with and fight them, and the administration is crooked.
• The facility lies to families, claiming it is extremely nice and that the staff is amazing and caring, which is false.
• Loved ones will not be comfortable or cared for in their dying days.

Review

End-of-life care is one of the most personal and sensitive experiences a family can face, and the opinions about a hospice facility can be starkly different from one reviewer to the next. At Deer's Head, the range of experiences described by families underscores how variable care can feel from the inside and how much it can depend on personal expectations, moments in time, and the particular staff members involved. On one hand, a caller recounts a cascade of troubling conditions and interactions that left them convinced the facility was not only unfit for their loved one but dangerous to consider for anyone in need of compassionate hospice care. On the other hand, another family member speaks in glowing terms about the care their loved one and their relatives received, describing a place that felt loving, clean, and supportive during a profoundly difficult period.

The most vehement critique comes from a reviewer who paints a picture of a facility that feels more like a place to avoid than a place to trust with a dying relative. They describe the environment as filthy and unkempt, with "paint peeling on the doors" and "pictures just sitting against a wall in a patient's room." The sensory details are stark: a smell that is "horrible" and bathrooms that are "absolutely disgusting and extremely unsanitary." The tone suggests not only concerns about cleanliness but also about the emotional atmosphere and the respect shown to patients and families. The reviewer accuses the staff of being "RUDE and NASTY," and contends that attempts to speak up about perceived problems are met with argument or confrontation. They extend the complaint to the administration, labeling it as "crooked" and alleging manipulation and deceit - claims that culminate in a blunt warning not to entrust a dying loved one to the facility. The language is forceful and uncompromising, reflecting a deep sense of betrayal and danger in the care environment they describe.

In a more colorful and even harsher expression, the reviewer goes further to claim that the facility's reputation is built on lies, alleging that the institution promotes itself as "extremely nice" with "amazing and caring" staff, only to be exposed as a complete contradiction of that portrayal. The closing exhortation is a strong moral imperative: "DO NOT SUBJECT YOUR DYING LOVED ONES TO THEIR HORRENDOUS FACILITY !!!" For this family, the impact isn't simply about discomfort; it's about safety, dignity, and the integrity of the care being provided at a moment when those qualities matter most.

Counterbalancing this strongly negative account is a testimonial that offers a sharply different view of Deer's Head. This family member describes Deer's Head as "amazing" with a "wonderful nursing staff" and emphasizes the enduring support they received during a long period of care. They recount that their dad was in the facility for nearly 30 months and that the nursing team "took great care of my dad." The praise extends beyond paternal care to include the way the staff were there for the rest of the family during the loss, noting that nurses were available to support the mom, brother, and the reviewer themselves when their father passed away. The sense of continuity and presence during bereavement stands out, with specific mention that some nurses even called the mom to check in and see how she was faring. This testimony concludes with a clear sense of appreciation: "I have nothing but great things to say about them."

In addition to the explicit praise, this positive report mentions a general impression of cleanliness and kindness in the staff, summarized succinctly by the line, "Clean, nice staff." Taken together, the two perspectives illuminate a broader truth about such facilities: experiences can vary dramatically from one family to another, from one shift to another, and even from one staff member to another. What feels like compassionate care and clean surroundings to one family member may feel insufficient or inappropriate to another, depending on expectations, timing, and the specifics of interactions with caregivers.

For anyone considering hospice care at a facility like Deer's Head, these reviews signal the importance of firsthand observation and dialogue. It can be valuable to visit with an open mind, ask questions about cleanliness standards and infection control, request to meet the staff on duty, and listen for the types of follow-up communication families report receiving. Observing how administration responds to concerns, how quickly issues are addressed, and how the care team communicates with family members can provide important context that written reviews alone cannot fully capture. Ultimately, individual experiences will shape whether a facility feels like a compassionate home at a vulnerable time or a place where concerns outweigh comfort.

This area of Salisbury, Maryland, offers a convenient and accessible location for senior living. With several hospitals and medical facilities within a short distance, residents have easy access to healthcare services. Additionally, there are various places of worship for spiritual support and a sense of community. The neighborhood also boasts a selection of restaurants offering diverse cuisine options for dining out. Nearby cafes provide opportunities for socializing and enjoying a cup of coffee. Transportation options such as U-Haul are available for any moving or transportation needs. Overall, this area provides a mix of amenities that cater to the needs and interests of seniors looking for a comfortable and well-rounded living environment.

Hospitals

• Deer's Head Center (0 miles)
• Peninsula Regional Health system (1.4 miles)
• Salisbury Nursing Home (1.4 miles)
• PRMC Out Patient Surgery (1.4 miles)

Parks

• North Lake Park (0.3 miles)
• Ben's Red Swings Community Playground (1.6 miles)

Places of Worship

• Word of Life Center (0.5 miles)
• Christian Science Reading Room (1.2 miles)
• Pathway To Life Church (1.6 miles)
• Tighman Ashely (1.7 miles)
• Deliverance Faith Fellowship (1.7 miles)
• Immanuel Baptist Church (1.9 miles)
• Harvest Baptist Church (2 miles)

Restaurants

• Subrunners (0.6 miles)
• Cafe Milano (0.6 miles)
• Shalimar Restaurant (0.8 miles)
• Arby's (1.1 miles)
• Rt. 13 Caribbean Flava (1.1 miles)
• La Tolteca Mexican Restaurant (1.1 miles)
• MoJo's Urban Eatery (1.2 miles)

Pharmacies

• Epic Pharmacies (0.8 miles)
• Zoetis (1 miles)
• Neighborcare (1.2 miles)
• Walgreens (1.2 miles)
• Eastern Shore Pharmacy (1.4 miles)
• Riverside Pharmacy (1.5 miles)
• Pemberton Pharmacy (1.6 miles)

Physicians

• Witness International (1.1 miles)
• Talmadge C Reeves MD (1.2 miles)
• Womens Prevention & Wellness (1.3 miles)
• MD Afscme (1.3 miles)
• Natesan Medical Group (1.4 miles)
• Vel Natesan (1.4 miles)
• Peninsula Cardiology Associates PA (1.4 miles)

Cafes

• Main Roots Coffee (1.2 miles)
• Rise Up Coffee (1.4 miles)
• Starbucks (2.2 miles)
• Rise Up Coffee (2.4 miles)

Transportation

• U-Haul (1.6 miles)

Theaters

• Salisbury STM 16 & RPX (1.9 miles)