Autumn Lake Healthcare at Loch Raven

Pros

• The facility at Autumn Lake Healthcare at Loch Raven was clean and neat.
• The person who visited the facility found everything to be as expected.
• The rehab team at Autumn Lake Healthcare at Loch Raven was great and provided good care.
• The staff worked hard and quickly to address any issues that arose during the stay.
• One individual stated that they would choose to return to Autumn Lake Healthcare if they were in a similar situation again.

Cons

• The person walked me through, and we checked the rooms out and all the areas of the facility. It's more like a hospital setting.
• Mice infestation, neglected! My mother is currently here and has been since 1/19/22 from the moment she got there issues.
• Every day mice are running around.
• The nurses refuse to give her meds the way they need to be taken, takes her sugar after she eats if at all... Cold food.
• They don't respond to nurse call button.
• They left my mother in a dirty diaper for 12+ hours.
• When u call and ask to speak to the nurses, and try to get answers the nurse excuses my mother of lying to me.
• This place is terrible.
• Within the space of the 8 days she was there (until I could find another facility for her), she called me FOUR different days in tears because the staff left her sitting for hours in a soiled diaper -- which led her to develop pressure sores that the next facility we found had to treat.
• My mother's roommate actually called me once to say my mom had been asking for help for hours and no one came.
• The bathrooms and patient rooms were filthy.
• In general, the place reeks of indifference and inattention (not to mention body fluids).
• I would NEVER, EVER take a loved one of mine to this place again.

Review

Autumn Lake Healthcare at Loch Raven is described as relatively clean and neat, meeting the expectations of the reviewer. The facility is noted to have a hospital-like setting with various types of rooms available, including single, dual occupancy, and triple occupancy rooms.

However, another reviewer strongly advises against sending a loved one to this facility. They express concerns about mice infestation and neglect. The reviewer mentions that their mother has been at the facility since January 19th, 2022, and has experienced numerous issues. Mice are reportedly running around daily, and the nursing staff allegedly refuses to administer medications properly. The reviewer also claims that their mother's sugar levels are only checked after eating cold food. Furthermore, there are allegations that nurses do not respond promptly to call buttons and that the reviewer's mother was left in a soiled diaper for over 12 hours. When attempting to address these concerns with the nursing staff, the reviewer states they were met with excuses and accusations of their mother lying.

On a more positive note, one review shares a different experience where the staff at Autumn Lake Healthcare worked hard and quickly resolved any problems encountered by their father during his stay. They acknowledge that everything was not perfect but appreciate how diligently the staff addressed any issues that arose. This individual even states that if their father were ever in a similar situation again, they would choose this facility once more.

In contrast to this positive review, another individual describes their experience at Autumn Lake Healthcare as terrible. Their mother was admitted for rehab after being hospitalized for an infection. Within eight days of her stay, she called her family in tears on four separate occasions due to being left sitting in a soiled diaper for extended periods of time. This neglect allegedly led to pressure sores that required treatment in another facility. A roommate even reached out to inform them of their mother's prolonged unanswered pleas for help. The cleanliness of bathrooms and patient rooms is also criticized along with the overall indifference and inattention displayed by the staff.

In summary, these reviews present a mixed picture of Autumn Lake Healthcare at Loch Raven. While one reviewer appreciated the efforts of the staff to address issues promptly, others express significant concerns about neglect, mice infestation, and unsanitary conditions. It is important for potential residents and their families to carefully consider these contrasting experiences when making a decision about choosing this facility for their loved ones' care.

This part of Baltimore, Maryland offers a convenient and diverse range of amenities for senior living. With a variety of restaurants such as Chick-Fil-A and The Cheesecake Factory nearby, there are plenty of dining options to choose from. Additionally, there are several parks and recreational areas including Cromwell Valley Park and Lake Roland for outdoor activities and relaxation. Access to healthcare is also easily available with multiple physicians' offices, hospitals such as GBMC and MedStar Franklin Square Medical Center, and pharmacies like CVS and Walgreens in close proximity. For entertainment, there are theaters like Cinemark Towson And XD and places of worship such as St Demetrios Greek Ort Church. Overall, this area offers a well-rounded community with convenient access to essential services for seniors looking to settle down in a vibrant neighborhood.

Restaurants

• Checkers (0.6 miles)
• Chick-Fil-A (0.9 miles)
• Remo's of NY (1 miles)
• Burger King (1.4 miles)
• McDonald's (1.4 miles)
• McFaul's Ironhorse Tavern (1.9 miles)
• The Cheesecake Factory (2.2 miles)

Parks

• Cromwell Valley Park (0.7 miles)
• Rodgers Forge Tot Lot (3.5 miles)
• Lake Roland (5.2 miles)
• Honeygo Run Regional Park (5.8 miles)
• Meadowood Regional Park (6 miles)

Physicians

• Pediatric Partners (1 miles)
• Clinical Associates (2 miles)
• O'Dea Building- St Josephs Hospital (2.9 miles)
• Advanced Allergy & Asthma Center (3.2 miles)
• Overlea Personal Physicians (3.2 miles)
• Greater Baltimore Medical Center (3.5 miles)
• Patient First (4.1 miles)

Pharmacies

• CVS Pharmacy (1.3 miles)
• Walgreens (1.4 miles)
• Walgreens (2 miles)
• Northern Pharmacy and Med Equipment (2.6 miles)
• Walgreens (2.7 miles)
• CVS Pharmacy (2.7 miles)
• Giant (3.2 miles)

Theaters

• Cinemark Towson And Xd (2.2 miles)
• AMC White Marsh 16 (5.5 miles)

Places of Worship

• St Demetrios Greek Ort (2.3 miles)
• Church of the Immaculate Conception (2.5 miles)
• Church of the Nativity (3.8 miles)
• Brown Memorial Woodbrook Presbyterian Church (3.9 miles)

Hospitals

• MedStar Good Samaritan Hospital (3.2 miles)
• Sheppard Pratt Health System (3.3 miles)
• GBMC (3.5 miles)
• MedStar Franklin Square Medical Center (5.4 miles)
• MedStar Union Memorial Hospital (5.7 miles)
• Johns Hopkins Medicine at Green Spring Station (6 miles)
• Sinai Hospital Of Baltimore (6.4 miles)

Cafes

• Starbucks (3.7 miles)
• Starbucks (4.2 miles)
• Panera Bread (4.6 miles)
• Miss Shirley's Cafe, Roland Park (5.4 miles)
• Panera Bread (5.9 miles)
• Starbucks (6.3 miles)

Transportation

• Lutherville Light Rail Station (4.1 miles)