Autumn Lake Healthcare at Loch Raven in Baltimore, MD

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Autumn Lake Healthcare at Loch Raven in Baltimore, MD

8720 Emge Road, Baltimore, MD 21234

For more information about senior living options: (844) 490-3973

4.1 from 104 reviews
5 stars
72
4 stars
11
3 stars
1
2 stars
3
1 stars
17

Skilled Nursing Facility

Overall Review of Autumn Lake Healthcare at Loch Raven

Pros

  • pro The staff are friendly.
  • pro The staff were knowledgeable and caring about the resident's progress and ongoing care.
  • pro The experience was enlightening.
  • pro The administrators took time to review every aspect of a very good care plan.
  • pro The facility was very relaxing, and the staff kept both residents and families engaged.
  • pro The facility was clean, and the staff were pleasant; residents made visitors feel welcome.
  • pro The home was clean, and the staff were aware of the resident's situation; they treated her with love and respect.
  • pro The entire staff are welcoming, understanding and helpful; they truly want the best for the residents.
  • pro The nurses were patient and helpful; they took very good care of the cousin.
  • pro The staff present a friendly atmosphere; they make residents feel welcome and their needs are met.
  • pro The staff are exceptional.
  • pro Everyone at the facility was friendly; management were extremely friendly and willing to go the extra mile.

Cons

  • pro The care was awful; the staff didn't speak any English and the place should be avoided as a last resort.
  • pro The facility needs improvements in housekeeping, CNAs, RNs, and management.
  • pro The Loch Raven location has mice, roaches, and other pests, with residents bitten and concerns raised with health authorities.
  • pro The facility is medically negligent; they refused to change the dialysis port dressing and bedsheets were stained while the place reeked of urine.
  • pro The majority of the staff are unprofessional and lack compassion, and the administrator seems to do nothing.
  • pro Residents are left in soiled diapers for hours, leading to pressure sores and neglect.
  • pro Do not send a loved one here; the place is characterized by neglect and indifference.

Review

Autumn Lake Healthcare at Loch Raven is best suited for families that prize hands-on care coordination, transparent planning, and a warm, engaging staff. The community tends to shine in areas of structured care planning and clear family communication, with administrators and clinicians often taking time to explain plans of care and answer questions. Residents benefit from a clean, hospital-style environment and a culture that emphasizes approachability and personal attention. This facility works well for seniors who want regular, visible engagement from the caregiving team and who value a setting where family members are welcomed into conversations about progress and next steps. For families seeking absolute consistency in every shift or flawless day-to-day operations, this is a place to scrutinize more closely.

Those considering alternatives should note a pattern of highly variable experiences. While some families report excellent care and exceptionally friendly staff, others encounter serious lapses in safety, cleanliness, and responsiveness. The most troubling feedback points to neglectful moments, delayed or missing medications, and poor communication with families during incidents. Language barriers and inconsistent staffing levels surface in a number of reviews, and several families describe conditions ranging from mice and odors to soiled rooms and delayed showers. For residents with significant medical complexity, high vigilance is essential, and those wanting unambiguously steady performance across all shifts may want to compare other local options.

The strongest positives center on the caregiving personalities and the tone set by the front-line team. Reviews repeatedly highlight friendly, professional, and patient staff, with many observers noting the staff's willingness to engage, explain, and involve families in the care plan. The facility is described as clean and well-maintained on many visits, and the overall atmosphere is often noted as calm and welcoming. Planning meetings and collaborative discussions about care strategy are valued by families, suggesting that, when functioning well, the care model can align closely with resident goals and family expectations. These benefits, however, do not universally immunize the experience from systemic issues that appear in other shifts or departments.

The main cons, particularly when they co-occur, can overwhelm the positives. Repeated complaints describe unresponsiveness to nurse calls, difficulty obtaining timely medications, and a management layer that seems detached from day-to-day concerns. Serious concerns include reports of neglect, dirty environments, and even incidents that resulted in injury or deterioration of a resident's condition. Pest activity and lingering odors appear in a subset of reviews, and several families report difficulty obtaining timely updates after adverse events. These factors - when present - undercut the benefits of attentive staff and clear planning, making risk assessment crucial for families weighing this community against peers.

Practical decision-making guidance centers on verification and due diligence. Families should request to meet the director of nursing and the administrator, review recent quality and incident logs, and observe a medication pass if possible. Visiting at different times can reveal how staffing and responsiveness vary by shift. Ask to tour rooms and common areas with attention to cleanliness, accessibility, and safety features; probe housekeeping thoroughness, call-bell response times, and laundry practices. Talk directly to current residents and families about meal quality, activity schedules, and perceived empathy from caregivers. Clarify the care plan review cadence and the process for escalating concerns, and confirm pricing structures and what is included or excluded in monthly costs.

Overall, Autumn Lake Loch Raven stands out for families seeking a compassionate, activity-friendly environment with strong, communicative care planning. It is not a universal fit: significant and recurring concerns about neglect, inconsistent staffing, and cleanliness challenges push some families toward alternatives. For risk-tolerant choices that prioritize engaged staff and transparent planning, the positives can be meaningful and reliable when questions are asked upfront and ongoing oversight is maintained. For those who require uniform excellence in every aspect of operation, it remains essential to compare other nearby options with steadier, demonstrable performance records. In the end, a careful, probing visit will reveal whether this community aligns with the family's priorities and the resident's needs.

Features

Housing

  • 21 resident community capacity 21 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Respite or short term stays offered Respite or short term stays offeredRespite or short term stays provide seniors with a temporary solution when their regular caregiver is unavailable, offering them the opportunity to receive additional care and support during times of need, while also giving caregivers a chance to rest and recharge.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Baltimore-Washington International (17 miles away) Baltimore-Washington International (17 miles away)

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Hospice care Hospice careHospice care is important for seniors as it provides specialized end-of-life support, pain management, and emotional comfort for both the senior and their loved ones. It allows seniors to maintain dignity, receive personalized care, and spend their remaining time in a peaceful and comfortable environment.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Autumn Lake Healthcare at Loch Raven in Baltimore, MD is a premier assisted living community that provides exceptional care and support for seniors. Our community offers a wide range of amenities to ensure our residents enjoy a comfortable and fulfilling lifestyle.

Residents can relax in their fully furnished apartments equipped with cable or satellite TV, Wi-Fi/high-speed internet, and a telephone. Our community also features beautiful outdoor spaces and gardens where residents can take in the fresh air and enjoy nature.

We understand the importance of maintaining a clean and organized living environment, which is why we provide housekeeping services to keep our residents' apartments tidy. Additionally, our move-in coordination service ensures a smooth transition for new residents.

At Autumn Lake Healthcare at Loch Raven, we prioritize the health and well-being of our residents. Our dedicated staff provides 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. We also coordinate with healthcare providers to ensure our residents receive the necessary medical attention they require.

Nutrition is essential to overall health, which is why we offer delicious meals prepared by our skilled culinary team. We accommodate special dietary restrictions to meet each resident's unique needs. Additionally, medication management services are available to ensure medication schedules are followed accurately.

We believe in promoting mental wellness among our residents through engaging activities tailored to their interests. Scheduled daily activities provide opportunities for socialization and personal growth.

Our convenient location offers easy access to various amenities nearby. Residents can find cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, hospitals within close proximity.

At Autumn Lake Healthcare at Loch Raven in Baltimore, MD, we strive to create an enriching setting where seniors can thrive and enjoy their golden years with comfort and dignity.

Nearby Places of Interest

This part of Baltimore, Maryland offers a convenient and diverse range of amenities for senior living. With a variety of restaurants such as Chick-Fil-A and The Cheesecake Factory nearby, there are plenty of dining options to choose from. Additionally, there are several parks and recreational areas including Cromwell Valley Park and Lake Roland for outdoor activities and relaxation. Access to healthcare is also easily available with multiple physicians' offices, hospitals such as GBMC and MedStar Franklin Square Medical Center, and pharmacies like CVS and Walgreens in close proximity. For entertainment, there are theaters like Cinemark Towson And XD and places of worship such as St Demetrios Greek Ort Church. Overall, this area offers a well-rounded community with convenient access to essential services for seniors looking to settle down in a vibrant neighborhood.

Restaurants

  • Checkers (0.6 miles)
  • Chick-Fil-A (0.9 miles)
  • Remo's of NY (1 miles)
  • Burger King (1.4 miles)
  • McDonald's (1.4 miles)
  • McFaul's Ironhorse Tavern (1.9 miles)
  • The Cheesecake Factory (2.2 miles)

Parks

  • Cromwell Valley Park (0.7 miles)
  • Rodgers Forge Tot Lot (3.5 miles)
  • Lake Roland (5.2 miles)
  • Honeygo Run Regional Park (5.8 miles)
  • Meadowood Regional Park (6 miles)

Physicians

  • Pediatric Partners (1 miles)
  • Clinical Associates (2 miles)
  • O'Dea Building- St Josephs Hospital (2.9 miles)
  • Advanced Allergy & Asthma Center (3.2 miles)
  • Overlea Personal Physicians (3.2 miles)
  • Greater Baltimore Medical Center (3.5 miles)
  • Patient First (4.1 miles)

Pharmacies

  • CVS Pharmacy (1.3 miles)
  • Walgreens (1.4 miles)
  • Walgreens (2 miles)
  • Northern Pharmacy and Med Equipment (2.6 miles)
  • Walgreens (2.7 miles)
  • CVS Pharmacy (2.7 miles)
  • Giant (3.2 miles)

Theaters

  • Cinemark Towson And Xd (2.2 miles)
  • AMC White Marsh 16 (5.5 miles)

Places of Worship

  • St Demetrios Greek Ort (2.3 miles)
  • Church of the Immaculate Conception (2.5 miles)
  • Church of the Nativity (3.8 miles)
  • Brown Memorial Woodbrook Presbyterian Church (3.9 miles)

Hospitals

  • MedStar Good Samaritan Hospital (3.2 miles)
  • Sheppard Pratt Health System (3.3 miles)
  • GBMC (3.5 miles)
  • MedStar Franklin Square Medical Center (5.4 miles)
  • MedStar Union Memorial Hospital (5.7 miles)
  • Johns Hopkins Medicine at Green Spring Station (6 miles)
  • Sinai Hospital Of Baltimore (6.4 miles)

Cafes

  • Starbucks (3.7 miles)
  • Starbucks (4.2 miles)
  • Panera Bread (4.6 miles)
  • Miss Shirley's Cafe, Roland Park (5.4 miles)
  • Panera Bread (5.9 miles)
  • Starbucks (6.3 miles)

Transportation

  • Lutherville Light Rail Station (4.1 miles)

Frequently Asked Questions

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