706 East Alder Street, Oakland, MD 21550
For more information about senior living options: (866) 208-4318
Overall Review of Oakland Nursing & Rehabilitation Center
Pros
The staff and nurses are the best.- The facility offers fun, creative activities, caring staff, and a clean environment.
- The care is professional and loving, and the staff work together to feel like a home.
- The people who work there really care and demonstrate good teamwork.
- The therapy team is competent.
- The lobby is warm and inviting, and visitors are always greeted.
- The administration and staff work together as a team and help wherever needed.
- The activities team is amazing and helps residents socialize more than they have in years.
- The nursing staff is responsive and communicates changes and important information.
Cons
The facility is described as a horrible place for a family member and not properly cared for.- The lack of care is fatal and the place is unacceptable.
- The hallway smelled like urine and the housekeeping manager was yelling, which is unprofessional.
- The facility is short-staffed and fails to provide adequate care.
- The food is inedible and residents are served meals that are not appropriate for their needs.
- Some nurses allegedly mistreated residents, throwing belongings and spraying a resident in the face while cussing.
- The center has been criticized for neglect and unsanitary conditions like unclean bathrooms.
- The reviewers would not recommend this facility, citing mistreatment and neglect.
Review
Oakland Nursing & Rehabilitation Center is best suited for families that prize a warm, team-driven culture where care teams truly operate in concert and residents are kept socially and medically engaged. The community tends to excel for those who want a home-like atmosphere with consistent nursing attention, robust therapy services, and an active program that helps residents stay connected to activities and people. It works particularly well for families seeking visible collaboration among nurses, aides, social workers, and activity staff, with a clear emphasis on resident comfort and interpersonal warmth.
Those considering alternatives should note that this center may not be ideal for families prioritizing immaculate cleanliness at all times, razor-sharp staffing consistency, or gourmet meals every day. Some reviews raise legitimate concerns about short-staffing and variability in daily care, including disagreements about shower frequency, hallway odor, and housekeeping responsiveness. For families with highly specific expectations around pristine conditions, frequent personal hygiene routines, or a consistently high level of daily oversight, exploring other options could be prudent.
The strongest positives, team cohesion, responsive communication, and a meaningful activity and therapy program, often offset many downsides. When staff operate as a united unit, residents benefit from timely nursing contact, coordinated therapy, and a sense that someone is coordinating their needs across disciplines. Several testimonies highlight a caring, professional nursing core, strong family communication, and a therapy department that is capable and confident. The sense of a supportive, collaborative environment can make a real difference for families seeking reassurance that their loved one is valued and connected.
Another enduring strength is the concrete sense of community fostered by activities and staff who go the extra mile. Residents who once felt isolated frequently become more engaged, thanks to creative programming and an activities team described as “AMAZING” by some families. The lobby and common areas often feel welcoming, with staff across departments, administration, social work, even housekeeping, recognizing the importance of hospitality and consistent greetings. This culture of teamwork and visible care often translates into steady, if imperfect, day-to-day experiences that many families weigh heavily in favor of choosing the facility.
Yet the darker notes cannot be ignored. Several reviews describe experiences that suggest neglect or inadequate attention, with concerns ranging from infrequent personal care to housekeeping lapses and unpleasant odors. Complaints about meal quality, limited shower schedules, and staff behavior toward residents point to underlying staffing pressures and management challenges that can color the daily routine. Prospective families should approach with a critical eye: request a candid tour, meet the administrator and DON, and ask current residents and families about shifts, response times, and how changes are communicated.
In the final analysis, Oakland Nursing & Rehabilitation Center offers a compelling blend of compassionate, team-oriented care and a lively, engaging culture that can suit many families well, especially those prioritizing relationship-driven care and robust therapy. This community can be a strong fit for long-term residents who value ongoing family involvement and a sense of home and belonging. For families with strict cleanliness expectations, consistent daily housekeeping, or highly selective dining standards, alternatives deserve serious consideration, accompanied by a thorough tour, direct conversations about staffing, and a review of recent inspections. The next step is to schedule a tour, press for clarity on staffing ratios and daily schedules, and, where needed, engage an ombudsman to ensure concerns are understood and addressed before making a placement decision.
100 resident community capacity
Skilled Nursing Facility
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Community operated transportation
12-16 hour nursing
24-hour call system
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Medication management
Mental wellness program
Special dietary restrictions
Concierge services
Planned day trips
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