Longview Healthcare Center in Manchester, MD

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Longview Healthcare Center in Manchester, MD

3332 Main Street, Manchester, MD 21102

For more information about senior living options: (844) 490-3973

4.7 from 109 reviews
5 stars
88
4 stars
14
3 stars
3
2 stars
2
1 stars
2

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Overall Review of Longview Healthcare Center

Pros

  • pro The front desk reception staff were very friendly and helpful.
  • pro Autumn Lake at Long View is described as the best nursing home among those the reviewer has seen.
  • pro The nursing staff are kind and caring to the residents, with standout team members Pam, Amber, and T Jay.
  • pro The facility is clean and well presented, with a home-like feel.
  • pro The physical therapy and occupational therapy teams are excellent.
  • pro The staff are absolutely wonderful, from the front desk to the nursing assistants, to PT/OT, speech pathology, social workers, dietary, and activities.
  • pro The positive energy at the facility is palpable.
  • pro The staff are friendly, helpful, and professional.
  • pro The facility radiates warmth, care, and compassion, with residents and families feeling supported.

Cons

  • pro The patient feels they have to do the staff’s jobs for them, indicating duties are routinely neglected.
  • pro Agency staff are seen as being there for money and not genuinely caring about patients.
  • pro Blood draws and meals are repeatedly late, and some nurses never show up.
  • pro Food is served cold and there is no microwaving option in the building, leading to unfriendly meal service.
  • pro The facility is severely understaffed, leaving regular staff overwhelmed and medication late.
  • pro Housekeeping is negligent, with trash cans always full, pillows left under beds for days, and dust present.
  • pro There are cleanliness issues, including floors that are not scrubbed and clothes reportedly lost.
  • pro COVID protocols are not consistently followed, with staff sometimes not wearing masks and refunds taking months to resolve.

Review

Autumn Lake at Longview is best suited for families prioritizing a warm, relationship-driven care environment where the core strength is the staff, nurses, aides, therapists, and front-desk teams who genuinely care for residents and want to see them progress. The community shines for residents who need rehabilitation and daily assistance but who also benefit from a home-like atmosphere where caregivers know names, routines, and preferences. It is the kind of setting where residents and families repeatedly highlight kindness, clear communication, and a culture of compassion as chief differentiators. Those seeking a consistently uniform staffing model across all shifts, with zero variability in who provides care, should look elsewhere, because this facility relies significantly on agency staff at times. For families who insist on in-house consistency and a predictably flawless day-to-day experience, alternatives with steadier staffing and stricter operational discipline are worth a closer comparison.

The strongest positives here cluster around staff quality and the care environment. Front-desk and admissions personnel are routinely described as welcoming, helpful, and responsive, setting a tone of attentiveness from first contact. The permanent caregiving team, nurses, nursing assistants, and the rehab therapists, are repeatedly praised as warm, patient, and capable, with particular gratitude voiced for therapists who deliver practical, encouraging sessions. Several reviews single out individual staff members for going “above and beyond,” reinforcing a culture where residents feel seen and valued. The facility itself is typically described as clean and well-maintained, with a palpable sense of pride from the crews who keep it presentable. For families navigating recovery or long-term care, these elements matter greatly, because reliable interpersonal warmth and competent clinical care can make a difficult transition more bearable and more hopeful.

Rehabilitation services receive frequent, high praise. The physical therapy and occupational therapy teams are highlighted as excellent, delivering focused treatment that supports mobility, safety, and a return to independent living where possible. When families want their loved ones engaged, entertained, or challenged in positive ways, the activity roster and the attentiveness of therapy staff respond in kind. The combination of strong clinical staff and an emphasis on purposeful activity creates a credible pathway for recovery or stabilization that many families judge essential. In this sense, Autumn Lake Longview succeeds where outcomes matter most to families seeking a productive rehab stay: measurable progress, clear feedback, and a care team that feels invested.

Where the narrative grows more mixed centers on staffing stability and operational consistency. Repeated concerns about reliance on agency personnel, especially on weekends, translate into tangible day-to-day frictions: meds arriving late, meals served cold, and routine tasks not always completed on schedule. Some residents report delays in finger-prick blood tests and other basic monitoring, which understandably undermines trust and adds stress to daily life. Housekeeping and sanitation gaps appear in several accounts, trash cans full, occasional dust or cleanliness lapses, and some lingering issues around room upkeep or public spaces. Food quality, while praised by many for taste and presentation on some days, is criticized by others for being cold or not aligned with meal preferences, and the lack of in-house microwaving capability is noted as a practical frustration for families and visitors. A few reviews also point to smaller room sizes and limited private spaces for family gatherings, which matters when private conversations and comfort during visits are priorities.

These strengths and weaknesses interact in meaningful ways when families weigh the decision. The compelling, people-centered care model and the rehab prowess can offset the rough edges of inconsistent staffing by providing a reliable core experience: residents feel known, supported, and medically tended by a team that shows up with genuine care. For families prioritizing personal connections, clear communication, and visible empathy from care teams, the pros often cushion the cons enough to justify choosing Longview, especially for short- to mid-term rehab stays or for long-term residents who prize a home-like community feel over clinical absolutism. However, the converse is true for families that cannot tolerate regular lapses in meds timing, meal warmth, or housekeeping standards, even if the care staff are outstanding on many shifts. In those cases, the cons tend to dominate the experience and prompt exploration of alternatives with more stable in-house staffing and stricter daily operations.

In practical terms, this facility is an excellent fit for residents who: need strong rehabilitation services, value staff kindness and a family-like culture, and can accept some variability tied to agency staffing. It is less ideal for those who require meticulously uniform staffing every shift, a guaranteed level of housekeeping consistency, and consistently hot meals without interruption. Alternatives may be more appropriate for families who need guaranteed uninterrupted med administration schedules, more predictable dining service, and rooms with greater privacy or size, or for those who prioritize a completely in-house workforce with minimal reliance on agency staff. The decision should hinge on three questions: how important is daily consistency across all shifts, how much weight is placed on a warm, engaged care culture, and how critical are food service and housekeeping reliability to the resident’s daily quality of life?

To move from consideration to decision, arrange a thorough on-site visit focused on five concrete checks: observe a shift handoff to gauge consistency of caregiving; request to meet with the rehab team and review a typical care plan for a resident with similar needs; sample a meal and observe the dining experience for temperature, variety, and presentation; tour housekeeping practices during a visit, noting room cleanliness, trash disposal, and linen service; and discuss with admissions the mix of in-house versus agency staff on different days, along with the facility’s policies for prioritizing timely med administration. If the answers align with a true emphasis on compassionate care and robust rehabilitation within a warm community, Autumn Lake at Longview stands out as a strong, decision-worthy choice. If not, it is prudent to compare options that prioritize unwavering staffing consistency, more private space, and steadier operational discipline.

Features

Housing

  • 109 resident community capacity 109 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Longview Healthcare Center is an assisted living community located in Manchester, MD. Our center offers a range of amenities to enhance the quality of life for our residents. We have a beauty salon on-site where residents can get pampered and feel their best. Cable or satellite TV is available in each room for entertainment purposes. Our community operated transportation ensures that residents can easily access various destinations within the area.

For those who enjoy technology, we have a computer center with high-speed internet access. A dining room is provided where nutritious and delicious meals are served restaurant-style. Our fitness room is equipped with exercise equipment to promote physical wellness among the residents.

The center is fully furnished, allowing residents to move in seamlessly without the hassle of furnishing their rooms. A gaming room provides opportunities for socializing and recreational activities. A beautiful garden is available for residents who appreciate spending time outdoors and connecting with nature.

Housekeeping services ensure that living spaces are clean and well-maintained. Each resident has access to a private bathroom for added convenience and privacy. A small library offers a quiet space for reading and relaxation.

To keep residents connected with their loved ones, telephone services are provided. Transportation arrangements are made for non-medical purposes as well as appointments with doctors. Our wellness center offers various programs and activities aimed at promoting mental wellness among our residents.

Care services at Longview Healthcare Center include 24-hour call system, 24-hour supervision, assistance with activities of daily living such as bathing, dressing, and transfers. We also provide diabetes diet management, meal preparation, medication management, and special dietary restrictions accommodations.

Our community organizes concierge services to cater to the individual needs of our residents. Fitness programs are offered to help maintain physical health and mobility. Planned day trips allow residents to explore new places and create lasting memories.

Residents play an active role in organizing resident-run activities, fostering a sense of belonging in the community. Scheduled daily activities ensure that residents have a structured routine and are engaged in meaningful pursuits.

There are parks, pharmacies, physicians, and restaurants located conveniently nearby for the convenience of our residents. At Longview Healthcare Center, we strive to provide a comfortable and supportive environment where residents can live their lives to the fullest.

Nearby Places of Interest

Welcome to the charming town of Manchester, Maryland. This area offers a variety of amenities that cater to seniors looking for convenience and comfort. With several pharmacies nearby such as Manchester Pharmacy and Carroll Drugs Health Mart Pharmacy, accessing medication and healthcare services is easy. You'll also find plenty of options for dining out at places like Fratelli's and Plum Crazy Diner, as well as cafes like Panera Bread for a relaxing afternoon treat. For recreation, Christmas Tree Park and West Manheim Dog Park are great spots to enjoy nature and outdoor activities. Additionally, there are reputable healthcare providers like Family Medical Associates and Carroll Hospital Center close by for any medical needs. With its proximity to essential services, parks, restaurants, healthcare facilities, places of worship, and transportation options like Skytech and Carroll County Regional Airport/Jack B Poage Field, Manchester is an ideal place for seniors looking for a vibrant community to call home.

Pharmacies

  • Manchester Pharmacy (0.1 miles)
  • Carroll Drugs Health Mart Pharmacy (0.3 miles)
  • Family Pharmacy of Hampstead (4.9 miles)
  • Walmart Pharmacy (7.6 miles)
  • Giant Pharmacy (8 miles)
  • Rite Aid (8.3 miles)
  • Walgreens (8.4 miles)

Parks

  • Christmas Tree Park (0.6 miles)
  • West Manheim Dog Park (6.6 miles)
  • Codorus State Park (8.8 miles)
  • Landon C Burns Park (9.5 miles)
  • Youngs Woods Park (9.5 miles)

Physicians

  • Family Medical Associates (1.8 miles)
  • Carroll Medical Group (5.3 miles)
  • Johnston Family Medicine (6.9 miles)
  • Airpark Primary Care (7.2 miles)
  • Carroll Occupational Health (7.6 miles)
  • Sterling Optical - Town Mall Westminster (7.8 miles)
  • Grillon George L DMD (7.9 miles)

Restaurants

  • Fratelli's (2.1 miles)
  • McDonald's (5.3 miles)
  • C & R Pub (5.5 miles)
  • Maryland Mallet (6.4 miles)
  • Glenville Inn (7.5 miles)
  • Roy Rogers (7.7 miles)
  • Plum Crazy Diner (7.8 miles)

Hospitals

  • Lifebridge Health (5.3 miles)
  • UPMC Express Care (7.8 miles)
  • Carroll County Food Sunday (8.4 miles)
  • Carroll Hospital Knit Building (8.7 miles)
  • Carroll Hospital Center (9.2 miles)
  • X- Ray Room (9.2 miles)

Places of Worship

  • Hampstead Baptist Church (6 miles)
  • St Johns Catholic Church (7.9 miles)
  • Crossroads Community Church (8.3 miles)
  • WW Studio (8.9 miles)

Transportation

  • Skytech (7.3 miles)
  • Carroll County Regional Airport/Jack B Poage Field (7.4 miles)

Cafes

  • Panera Bread (7.7 miles)
  • American Ice Co Cafe (8.4 miles)

Frequently Asked Questions

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