3316 Wilhelm Ln, Manchester, MD 21102
For more information about senior living options: (844) 490-3973
North Pines Assisted Living offers competitive pricing for both semi-private and private accommodations, with costs standing at $3,200 and $3,500 per month, respectively. When compared to the averages in Carroll County and the state of Maryland, North Pines provides notable savings. In Carroll County, similar semi-private rooms average $3,554, while private rooms are typically around $3,861. At the state level in Maryland, those figures rise further to $3,545 for semi-private and $4,112 for private accommodations. This positioning not only highlights North Pines' commitment to affordability but also emphasizes its value as a quality option for assisted living in the region.
| Room Type | North Pines Assisted Living | Carroll County | Maryland |
|---|---|---|---|
| Semi-Private | $3,200 | $3,554 | $3,545 |
| Private | $3,500 | $3,861 | $4,112 |
The owner, manager, and staff at North Pines Assisted Living are consistently described as pleasant, patient, and respectful toward residents and their families. Residents receive excellent emotional and physical care, leading family members to feel reassured about their loved ones’ wellbeing. Positive experiences include special events like holiday dinners, where staff show thoughtfulness by providing gifts and creating memorable moments for residents. The facility is noted for its cleanliness and lack of unpleasant odors, contributing to a positive living environment. Staff members are recognized for their genuine care and love towards the residents, providing a high level of personal attention. Activities such as arts and crafts, music sessions, and exercise classes are offered daily, helping to engage residents in meaningful ways. Families appreciate the well-maintained, freshly painted rooms that ensure comfort for their loved ones. The food provided at North Pines is described as excellent, with families often invited to taste the meals during holiday gatherings.
The facility has serious health and safety violations and staff certifications are questionable. There were concerns about the cleanliness of the place, with reports of it often being dirty and smelling bad. Residents reportedly received inadequate personal care, such as not receiving actual baths despite paying for them. Staff was not always available or attentive, leading to neglectful situations for residents. Communication from the management regarding financial issues was poor, with unreturned calls and unresolved debts. The rooms were cramped and did not provide a comfortable environment for residents. Activities seemed limited, leaving residents feeling bored and unsatisfied with their engagement options.Choosing an assisted living facility for a loved one is often fraught with emotion and stress, as families wrestle with the desire to find a safe and supportive environment. North Pines Assisted Living has received mixed reviews over the years, reflecting a spectrum of experiences from residents and their families. These testimonials recount both positive and negative aspects of care at North Pines, highlighting the complexities involved in such decisions.
On one hand, some family members have expressed deep satisfaction with the quality of care at North Pines. One reviewer praised the consistent kindness, respect, and professionalism exhibited by the owner, manager, and staff toward both residents and their families. They mentioned that their mother had her own room that provided privacy while also allowing her to interact with other residents—an important factor for her emotional well-being after experiencing loneliness when living alone. This same family noted that North Pines maintained strict protocols during the COVID-19 pandemic, which resulted in no exposures among residents. Special occasions like Christmas were celebrated thoughtfully; staff organized dinners and provided gifts for residents, reinforcing a sense of community within the facility.
However, contrasting these positive experiences are alarming accounts from other families who faced significant issues during their loved ones’ stays at North Pines. One reviewer took issue with serious health violations—citing uncleanliness and inadequate medical care—as well as staff unavailability during visiting hours. Their loved one suffered multiple hospitalizations due to unexplained infections during their eleven-month stay. Another individual reported concerns about neglectful standards of personal hygiene and insufficient staffing levels at night, leading to unsettling incidents where elderly residents roamed unsupervised.
Not all families experienced long-term stays or severe challenges; some only spent brief periods at North Pines but still found reason to express dissatisfaction. One review described how quickly conditions deteriorated for their mother before passing away in hospice care following a short stay at North Pines. This reviewer mentioned concerns about cleanliness as well as unresolved financial issues related to payments made to the facility.
Amidst these varying perspectives lies an underlying theme concerning management's accountability and communication practices—with some reviewers lamenting difficulties in reaching out regarding billing issues or receiving adequate responses from staff about resident welfare. A former resident's family shared frustration over funds owed by North Pines after only 30 days of service—a situation that led them to consider legal action due to a lack of follow-up regarding reimbursement.
As opinions on activities offered have also differed amongst families, it’s worth noting that several reviews mention limited engagement opportunities within the facility. While one family spoke highly of daily activities including arts and crafts events that kept seniors engaged physically and mentally, others felt there was little variety or stimulation available for residents throughout their time there.
Ultimately, reviews illustrate both commendable efforts made by certain staff members against a backdrop of systemic challenges faced by assisted living facilities overall—balancing business interests alongside ensuring compassionate care can be an ongoing struggle within this sector. Families considering North Pines Assisted Living would do well to approach with caution—looking beyond surface-level assessments—and ask questions regarding both caregiving practices and operational integrity before making such an important decision for their loved ones' future wellbeing.
Studio apartments
Board and Care Home
Memory Care
Private
Transportation & parkingNorth Pines Assisted Living is a highly regarded senior living community located in the charming town of Manchester, MD. With a specific focus on Memory Care, we provide specialized care for seniors facing memory-related challenges. Our professional and compassionate staff is dedicated to ensuring the highest level of comfort and support for our residents.
At North Pines Assisted Living, we understand that transportation can be a concern for our residents and their families. That's why we offer convenient transportation options and ample parking facilities to make it easier for visitors to come and go as they please. Whether it's medical appointments, social outings, or simply running errands, we strive to ensure that our residents have access to reliable transportation services.
One of the many benefits of our location is its proximity to essential amenities. We are proud to have several parks nearby where our residents can enjoy pleasant walks or picnics in serene surroundings. Additionally, we have three pharmacies in close proximity, providing easy access to medications and healthcare supplies when needed. Our community is also fortunate to be conveniently located near a physician's office, making medical appointments more convenient than ever before. Furthermore, we have numerous restaurants nearby where residents can savor delicious meals or indulge in occasional dining out experiences.
At North Pines Assisted Living, we are committed to providing seniors with a warm and secure environment while enhancing their quality of life through exceptional care services and an array of well-thought-out amenities.
North Pines Assisted Living offers competitive pricing for both semi-private and private accommodations, with costs standing at $3,200 and $3,500 per month, respectively. When compared to the averages in Carroll County and the state of Maryland, North Pines provides notable savings. In Carroll County, similar semi-private rooms average $3,554, while private rooms are typically around $3,861. At the state level in Maryland, those figures rise further to $3,545 for semi-private and $4,112 for private accommodations. This positioning not only highlights North Pines' commitment to affordability but also emphasizes its value as a quality option for assisted living in the region.
North Pines Assisted Living offers Studio apartments.
North Pines Assisted Living is located at 3316 Wilhelm Ln, Manchester, MD 21102 in Carroll County, Maryland
Yes, North Pines Assisted Living provides memory care services for residents with mild or advanced stages of dementia or Alzheimer's disease.
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