ProMedica Total Rehab+ (Brightwood) in Lutherville, MD

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  • Interior

    A cozy dining area with wooden furniture and a small kitchenette.

  • Outdoors

    A welcoming outdoor patio with seating surrounded by lush greenery, basking in sunlight.

  • Decor

    A cozy living room with green sofas and armchairs, featuring a television and framed artwork.

  • Living Room

    A cozy living room featuring a green chair, a fireplace, and shelves adorned with decorative items.

  • Building

    A welcoming entrance of a modern red brick building, surrounded by trees on a sunny day.

  • Bedroom

    A tranquil hospital room featuring a bed, seating area, and natural light.

  • Trees

    A sunny patio area featuring white outdoor furniture surrounded by trees.

  • Windows

    A spacious and inviting lounge area with large windows, furnished with tables and chairs, providing a warm atmosphere.

  • Landscaping

    A serene garden pathway surrounded by trees and vibrant foliage.

  • Lighting

    A well-lit corridor in a hospital, showcasing the typical layout and design of healthcare facilities.

  • Swimming Pool

    A serene indoor spa area featuring a jacuzzi, designed for relaxation and wellness treatments.

  • Stone Wall

    A cozy brown leather sofa against a textured stone wall, complemented by indoor plants.

  • Indoor Lighting

    A cozy waiting room with seating, wooden cabinets, and ambient lighting.

ProMedica Total Rehab+ (Brightwood) in Lutherville, MD

ProMedica Total Rehab+ (Brightwood) is a nursing home community in Lutherville, MD.

Information last verified:

515 Brightfield Road, Lutherville, MD 21093

For more information about senior living options: (866) 208-4318

3.9 from 117 reviews
5 stars
73
4 stars
11
3 stars
0
2 stars
9
1 stars
24

Overall Review of ProMedica Total Rehab+ (Brightwood)

caveat 12 reviews mention this

Communication and response feel inconsistent

Families and visitors frequently describe slow or incomplete communication.

Multiple reviewers say they had difficulty getting updates, answers, or follow-ups during their loved ones’ stays. Others describe alarm or call-button response taking hours, or nurses not arriving when requested. Several accounts also mention delays with paperwork or discharge details and needing to escalate through directors or administrators to get help. A recurring theme is that care can feel more reliable when families are present to advocate for frequent check-ins.

caveat 14 reviews mention this

Cleanliness and pests are concerns

Cleanliness is a frequent point of concern in reviews.

While some reviewers describe the facility as clean and orderly, many others report problems such as grime, odors, and dirty common areas. Several accounts specifically mention pests—including mice in vents and reports of stink bugs—and describe maintenance or extermination taking too long. Some reviewers also tie cleanliness to missed basic care tasks, like changing soiled items or keeping hygiene up consistently. A few updates note that issues were addressed after being reported, but concerns still recur across reviews.

caveat 7 reviews mention this

Food quality draws mixed reactions

Food reviews range from acceptable to very negative.

Some residents and visitors mention the food in generally positive terms, including that options were available or that portions were not enough for them. However, multiple reviewers describe meals as processed, unhealthy, or “gross,” and some report strong smells or difficulty eating consistently. Several accounts also describe issues getting requested items or having to wait for pain medication alongside meal problems. For people managing diabetes or other dietary restrictions, reviewers also emphasize the importance of consistent diet support.

common 9 reviews mention this

Therapy is often seen as effective

Many reviews highlight physical and occupational therapy progress.

A recurring theme is that therapy staff help residents work toward regaining strength and mobility. Several reviewers call out PT/OT support as patient, knowledgeable, and focused on exercises and routine checks. Even among negative reviews, therapy is sometimes described as the most reliable part of the stay. Residents and families mention that improvement and comfort during sessions were key reasons they appreciated the therapy team.

common 16 reviews mention this

Staff kindness is often praised

Many reviewers describe staff as friendly, helpful, and professional.

Across reviews, visitors and families repeatedly mention being greeted kindly and having staff that seem attentive when they interact at the front desk or during visits. Several accounts say staff were responsive in the moment, helped with directions, or handled questions professionally. A few reviews also describe standout individuals and recognize certain nurses or aides for compassion and critical guidance. At the same time, other reviews include complaints about rudeness or being overwhelmed, so the experience appears uneven depending on shift and role.

caveat 10 reviews mention this

Care detail and basic needs vary

Reviewers describe uneven help with day-to-day care needs.

Some reviewers describe situations where basic needs—like changing soiled items, responding to toileting requests, or providing timely assistance—were not handled promptly. Others mention missed documentation or care not matching what was described after hospital discharge. There are also accounts of safety concerns tied to transfers, falls, and medication or assistance delays. Some reviews counterbalance these concerns with stories of improved care after escalation and the work of particular aides and nurses.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.

Features

Housing

  • 21 resident community capacity 21 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Dining room Dining room
  • Fully furnished Fully furnished
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Telephone Telephone
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Baltimore-Washington International (16 miles away) Baltimore-Washington International (16 miles away)

Care Services

  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Coordination with health care providers Coordination with health care providers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions
  • Transportation arrangement (medical) Transportation arrangement (medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Parks

  • Meadowood Regional Park (0.8 miles)
  • Lake Roland (2.3 miles)
  • Rodgers Forge Tot Lot (3.2 miles)
  • Cromwell Valley Park (5.8 miles)

Hospitals

  • Johns Hopkins Medicine at Green Spring Station (1 miles)
  • Lifebridge Health Campus Service (2.1 miles)
  • GBMC (2.4 miles)
  • Sheppard Pratt Health System (2.6 miles)
  • Sinai Hospital Of Baltimore (3.7 miles)
  • MedStar Good Samaritan Hospital (5.3 miles)
  • MedStar Union Memorial Hospital (6 miles)

Physicians

  • Maryland Pediatric Group: Winkelstein Amy L MD (1.1 miles)
  • Dr Richard A. Adler, Belcara Health Ophthalmology (2 miles)
  • Greater Baltimore Medical Center (2.4 miles)
  • Advanced Allergy & Asthma Center (2.7 miles)
  • O'Dea Building- St Josephs Hospital (3.1 miles)
  • Clinical Associates (3.6 miles)
  • St Paul Place Specialist OB GYN (3.9 miles)

Pharmacies

  • Walgreens (1.9 miles)
  • Rite Aid (2.6 miles)
  • Walgreens (2.9 miles)
  • CVS Pharmacy (3 miles)
  • Walgreens (3 miles)
  • Walgreens (3 miles)
  • Rite Aid (3.8 miles)

Restaurants

  • Pepe's (2.4 miles)
  • Subway (2.5 miles)
  • Mt. Washington Tavern (2.8 miles)
  • THB Bagels & Deli of Timonium (2.8 miles)
  • McDonald's (3 miles)
  • Sonic Drive-In (3 miles)
  • Nautilus Diner (3.1 miles)

Transportation

  • Lutherville Light Rail Station (2.6 miles)

Places of Worship

  • Brown Memorial Woodbrook Presbyterian Church (2.7 miles)
  • Church of the Immaculate Conception (3.1 miles)
  • Church of the Nativity (3.1 miles)

Cafes

  • Panera Bread (3.3 miles)
  • Starbucks (4.1 miles)
  • Miss Shirley's Cafe, Roland Park (4.6 miles)
  • Panera Bread (5.8 miles)
  • Panera Bread (6.3 miles)

Theaters

  • Cinemark Towson And Xd (3.4 miles)

Frequently Asked Questions

Where is ProMedica Total Rehab+ (Brightwood)?
What photos are available for ProMedica Total Rehab+ (Brightwood) in Lutherville, Maryland?

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