Lorien Mays Chapel

Pros

• Lorien Mays Chapel is bright, clean, and provides excellent care through thoughtful and caring staff.
• The physical and occupational therapists are highly skilled and contribute significantly to patients' recovery.
• Family members express gratitude for the support and guidance provided by the entire Lorien Mays Chapel staff during challenging times.
• Residents enjoy a variety of engaging activities, creating a comfortable and uplifting environment.
• The facility is well-appointed with good food options and state-of-the-art therapy equipment, enhancing overall patient satisfaction.
• Many families appreciate the friendly and communicative nature of the nursing and support staff, leading to a positive experience for their loved ones.

Cons

• The care is horrible, and the staff is very slow to respond.
• The physical therapy is lacking, and the staff sometimes lies about their actions.
• The facility was dirty, with unclean floors and bathrooms that needed serious attention.
• Staff were slow to respond to calls for help during emergencies.
• There were significant issues with communication regarding special dietary needs, leading to inadequate food provision.
• Many residents did not receive adequate care during rehabilitation stays.
• The nursing and aide staff exhibited uncaring attitudes and often failed to provide necessary personal care.
• Family did not feel involved in managing symptoms due to confidentiality issues, impacting the rehab process negatively.

Review

Lorien Mays Chapel has garnered a mix of reviews, reflecting the diverse experiences of patients and their families. On one end of the spectrum, many reviewers praise the facility for its bright, clean environment and exceptional staff members who are described as thoughtful, caring, efficient, and friendly. This positive sentiment is echoed in statements highlighting the quality of care provided by physical and occupational therapists. One reviewer remarked on how the center had earned recognition as Maryland's Best Elder Care in 2019, along with accolades including Nurse of the Year. The facility’s commitment to creating a supportive atmosphere was made clear through personal anecdotes about how staff members actively engaged with residents and their families.

Several accounts illustrate how Lorien Mays Chapel has significantly impacted patients' lives for the better. For instance, one reviewer recounted their partner's emotional journey after transitioning into nursing care post-stroke. They noted an immediate improvement in his demeanor within just two days of arrival due to the support he received from dedicated staff members. Similarly, another family shared how their 90-year-old father experienced remarkable progress during rehabilitation after hospitalization due to congestive heart failure. Reports on state-of-the-art therapy equipment and knowledgeable staff further emphasize a strong aspect of care at Lorien.

However, not all experiences have been positive. Some reviews delivered starkly contrasting narratives about inadequate care that left families feeling frustrated and disappointed. A few reviewers reported slow responses from staff when calls for assistance were made or raised concerns over unaddressed dietary needs leading to distressing situations for their loved ones. Moreover, cleanliness issues were highlighted by multiple individuals who criticized dirty floors and bathrooms, revealing substantial gaps in upkeep despite the facility’s outward appeal.

Family meetings regarding patient recovery outcomes often lacked involvement from healthcare professionals like doctors or nurse practitioners according to some critiques, which rendered information exchanged during these meetings unsatisfactory. A particularly harsh review lamented that despite frequent visits to assess their loved one recovering from amputation surgery—no significant improvements were observed under Lorien's care—a sharp contrast emerging against more positive stories shared by others.

Another concerning account detailed alarming medical mishaps involving serious conditions such as MRSA infections acquired during rehabilitation at Lorien Mays Chapel—contributing to a drastic deterioration in health leading up to an emergency room visit shortly after discharge. Family members expressed deep disillusionment over sudden health complications that arose while receiving what was expected to be rehabilitative support.

While there are certainly positive facets surrounding patient activities that promote social interaction through games like bingo or arts and crafts—the overall mood conveyed by numerous negative testimonials is layered with skepticism about adequate staffing levels across shifts and genuine attentiveness toward individual patient needs throughout rehabilitation journeys. Several families voiced severe disappointment at what they perceived as neglectful attitudes among certain aides or nurses compared to other facilities visited beforehand.

In conclusion, reviews of Lorien Mays Chapel reveal a dichotomy between commendable aspects such as engaging programming led by enthusiastic therapists contrasted sharply against grim assessments focusing on systemic failures affecting direct nursing care quality provided within its walls. While many find solace in supportive interactions promoting healing amidst adversity—others call attention to loud alarms regarding basic caregiving standards needing urgent remediation if this institution seeks continued credibility amongst competing eldercare centers moving forward.

Restaurants

• Chick-Fil-A (1.4 miles)
• McDonald's (2.3 miles)
• Pappas Restaurant and Sports Bar (2.3 miles)
• Burger King (2.5 miles)
• Nautilus Diner (2.5 miles)
• McDonald's (2.5 miles)
• Sonic Drive-In (2.6 miles)

Physicians

• Advanced Dermatology Hunt Valley (1.5 miles)
• Maryland Pediatric Group: Winkelstein Amy L MD (2.6 miles)
• Advanced Allergy & Asthma Center (3.8 miles)
• Greater Baltimore Medical Center (5.2 miles)
• Clinical Associates (5.4 miles)
• Wellspan Health Bruce Gilarsky Dr (5.5 miles)
• Dr Richard A. Adler, Belcara Health Ophthalmology (5.6 miles)

Pharmacies

• Walgreens (1.5 miles)
• Austin Pharmacy & Medical Supplies (1.9 miles)
• Walgreens (2.3 miles)
• Wegmans (2.7 miles)
• Walgreens (3 miles)
• CVS Pharmacy (4.5 miles)
• Walgreens (4.5 miles)

Cafes

• Panera Bread (2.3 miles)
• Panera Bread (2.7 miles)
• Panera Bread (6.7 miles)
• Starbucks (7.2 miles)
• Miss Shirley's Cafe, Roland Park (8.1 miles)

Hospitals

• Johns Hopkins Medicine at Green Spring Station (2.7 miles)
• GBMC (5.2 miles)
• Sheppard Pratt Health System (5.3 miles)
• Lifebridge Health Campus Service (5.4 miles)
• Sinai Hospital Of Baltimore (7.4 miles)
• MedStar Good Samaritan Hospital (8.1 miles)

Transportation

• Lutherville Light Rail Station (2.9 miles)

Parks

• Meadowood Regional Park (2.9 miles)
• Lake Roland (5.9 miles)
• Rodgers Forge Tot Lot (6.2 miles)
• Cromwell Valley Park (6.7 miles)

Places of Worship

• Church of the Nativity (3 miles)
• Church of the Immaculate Conception (4.9 miles)
• Brown Memorial Woodbrook Presbyterian Church (5.9 miles)
• St Demetrios Greek Ort (7.7 miles)
• Bridgeway Community Church - Owings Mills/Reisterstown Campus (8.2 miles)

Theaters

• Cinemark Towson And Xd (5.3 miles)
• AMC Owings Mills 17 (7.9 miles)