Citizens Care Center

Pros

• Joe's experience at Tidewater was described as helpful and loving, with the staff being gentle, caring, and fun.
• The regular staff developed a strong rapport with residents, demonstrating kindness and patience towards those with dementia.
• Citizens provided supportive staff who were attentive, helpful, and willing to keep families informed about their loved ones.
• Residents enjoyed good food with plenty of choices and engaging activities organized by dedicated activity staff.
• The facility features a beautiful courtyard where residents can plant flowers and enjoy outdoor walks along the boardwalk.
• Daily activities kept residents engaged throughout the day, contributing to a vibrant community atmosphere.
• Families appreciated the affordability of meals in the cafeteria and valued the free meals offered for residents.
• The nursing home was praised for its exceptionally caring and professional staff across all units, including a highly regarded dementia unit.
• Families had access to convenient amenities such as a gift shop and pharmacy within the facility, enhancing their overall experience.
• Citizens is recognized as a safe, smoke-free environment where families feel confident that their loved ones will receive excellent care.

Cons

• The rooms at Citizens are not fancy.
• Some residents may find the activities less engaging, given that most participants are women and the activity staff had to adapt for the men.
• Although there were plenty of food choices, some might not have found it satisfactory compared to other facilities.
• There could be complaints about specific aspects of care or amenities if one focused on negatives rather than positives.
• There may have been times when the staff appeared stressed due to their own challenges and workload, impacting their interactions.

Review

Located in the heart of Harford County, Citizens offers a compassionate environment for both residents and their families, as highlighted by multiple reviews from grateful relatives. Joe’s experience at Tidewater over a span of ten months has proven to be an invaluable journey marked with love and understanding. His wife expressed profound gratitude for the kindhearted treatment he received from the regular staff members. Their approachability, gentleness, and sense of fun advanced not only his comfort but also tailored care despite the pressures they faced—be it personal stressors or the demands of their responsibilities. Such dedication fosters a familiar relationship between residents and caregivers, enabling them to connect on a deeper level, which is crucial for individuals battling dementia.

Another family echoed these sentiments regarding their uncle's three-year residency at Citizens. Initially hesitant about entrusting someone other than family with his care, they soon recognized that choosing this facility was a wise decision. While they noted that the rooms may lack opulence, it was abundantly clear that care was paramount to administration and staff alike. The testimonials consistently feature praise for the attentive nature of the staff who made every effort to create an engaging atmosphere. Mealtimes presented another highlight; comprehensive choices ensured that dietary needs were met while maintaining taste and satisfaction among residents.

The variety of activities offered daily stands out as a vital element contributing to resident well-being at Citizens. With numerous programs available each day, it's evident that resident engagement is prioritized; even in predominantly female environments, significant efforts are made by activity staff to ensure men also find enjoyment through tailored activities. Outdoor spaces like the beautiful courtyard facilitate interaction with nature and allow residents to plant flowers or simply enjoy leisurely walks—activities that are especially cherished during pleasant weather conditions.

Family members appreciate thoughtful opportunities for connecting outside the facility as well, such as wheelchair-accessible strolls along the nearby boardwalk beside scenic views of the bay. This convenient setting allows for easy access across lovely Havre de Grace—known for its charming shops and delightful dining options—which enriches visits with loved ones beyond just time spent inside Citizens. Such arrangements not only foster familial bonds through shared experiences but also enhance quality of life through exploration of local culture.

Moreover, amenities within Citizens amplify its reputation as one of Harford County's best nursing homes. The onsite cafeteria is praised for its affordability—not just for family visitors and staff but especially beneficially structured so that residents eat free if they desire. This thoughtful provision creates an inviting community atmosphere while ensuring adequate sustenance—a fundamental aspect when caring for those where mobility might be limited.

The overarching theme that resonates throughout these reviews is gratitude toward professionalism exhibited by all employees dedicated to enhancing resident experiences at Citizens—their commitment shines through in every facet from caregiving to offering additional resources like pharmacies or gift shops within proximity. Families can rest assured knowing their loved ones will receive comprehensive support in a secure smoke-free environment where safety is paramount; ultimately creating peace of mind during what can often be trying times.

In summary, both heartfelt testimonials encapsulate why Citizens shines brightly amongst nursing facilities in Harford County: exceptional staff commitment coupled with engaging programs ensures enriched lives for residents while fostering strong familial connections—a testament indeed to care rooted deeply within community values.

This part of Havre De Grace, Maryland offers a convenient and accessible location with a variety of essential services nearby. The area is home to several pharmacies, physicians' offices, and hospitals, providing easy access to healthcare options. In addition, there are parks for leisurely walks and relaxation, as well as a selection of restaurants offering diverse dining options. Transportation options such as the Aberdeen MARC/Amtrak Station are also available for convenient travel. Overall, this neighborhood provides a well-rounded environment with amenities that cater to seniors looking for a comfortable and convenient living situation.

Pharmacies

• Citizens Pharmacy Services (0 miles)
• Lyons Pharmacy (0.5 miles)
• CVS Pharmacy (1 miles)
• Rite Aid (1.1 miles)
• Walgreens (2.1 miles)
• Johnson Family Pharmacy (4.8 miles)
• Klein's Supermarkets (5.4 miles)

Physicians

• Dr Richard Grubb (0.2 miles)
• Landmark Medical Group (0.2 miles)
• R Carag Vicente Jr MD FAC Scarag Jr Vicente R (0.3 miles)
• Harford Primary Care (0.3 miles)
• Pulmonary & Critical Care Associates (0.3 miles)
• Upper Chesapeake Cardiology (0.4 miles)
• Benjamin Yanchung Lee (0.4 miles)

Hospitals

• University of Maryland Harford Memorial Hospital: Emergency Room (0.2 miles)
• Perry Point VA Medical Center (1.4 miles)
• Upper Chesapeake Hospital (2.2 miles)
• Open MRI & Imaging at Principio (3.2 miles)
• Upper Chesapeake Medical Center (9.3 miles)
• MedStar Health at Bel Air Medical Campus (12 miles)

Parks

• Millard Tydings Memorial Park (0.4 miles)
• Port Deposit Park (4 miles)
• Betterton Beach Park (12 miles)
• Calvert Regional Park (12.4 miles)
• Colonial Acres Playground (12.6 miles)

Restaurants

• Tidewater Grille (0.5 miles)
• MacGregor's (0.5 miles)
• McDonald's (1 miles)
• Pat's Pizzeria (1 miles)
• Jumbo Jimmy's Crab Shack (3.9 miles)
• Prost Bavarian Restaurant (4.7 miles)
• Aberdeen Diner (5.2 miles)

Transportation

• Aberdeen MARC/Amtrak Station (4.7 miles)

Cafes

• Starbucks (5.1 miles)
• Panera Bread (12.9 miles)