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Citizens Care Center in Havre De Grace, MD

Citizens Care Center is a nursing home community in Havre De Grace, MD.

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Citizens Care Center in Havre De Grace, MD

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Citizens Care Center Citizens Care Center Citizens Care Center Citizens Care Center

415 South Market Street, Havre De Grace, MD 21078

For more information about senior living options: (866) 208-4318

4 from 69 reviews
5 stars
37
4 stars
15
3 stars
6
2 stars
2
1 stars
9

Seniors.FYI Elite Community Awards

Top 5% Senior Living Community in 2020

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Overall Review of Citizens Care Center

common 27 reviews mention this

Staff care is a major theme

Residents and families consistently describe staff as caring and responsive to loved ones.

Many reviews highlight kindness and compassion from nurses, aides, and other team members, including help during difficult transitions like hospice. Several families also mention that questions are answered quickly and that regular staff learn residents’ preferences over time. A few reviews counter that with concerns about rudeness, long waits for help, or disrespectful interactions, but the overall recurring message is that caregiving quality depends heavily on the individual staff member.

common 7 reviews mention this

Cleanliness gets frequent mentions

Residents and visitors often comment on how clean the community feels.

Multiple reviews describe the building as clean and bright, and one mentions a clean environment alongside good food. Another review calls out cleanliness specifically when discussing overall dissatisfaction. Even among mixed feedback, the cleanliness topic is repeatedly part of how visitors judge what they see during a visit or stay.

caveat 5 reviews mention this

Food quality is mixed

Dining stands out because reviews include both praised meals and serious food issues.

Several residents and families say the food is good, with one describing plenty of choices and another saying the food in the facility is excellent. At the same time, at least one review reports a meal arriving undercooked, which became a point of frustration. The dining experience therefore reads as inconsistent across visits and individuals, rather than uniformly excellent.

common 3 reviews mention this

Activities and outdoor spaces

Outdoor areas and on-site activities are a noticeable part of daily life for some residents.

Reviews mention a courtyard and opportunities for residents to get outside, including wheelchair walks and enjoying the boardwalk when weather allows. Another review describes activities running throughout the day and family-inclusive events and dinners. While these mentions are not universal, they recur often enough to stand out as a strength for residents who participate.

caveat 3 reviews mention this

Care response times and support

Several reviews mention problems with getting timely help when residents need assistance.

Some reviews describe situations where residents did not receive prompt support, including being left without help after signaling for assistance. There are also complaints about how staff handled basic care needs, including dressing and day-to-day support. These comments point to uneven on-the-floor follow-through for some families, even when other parts of caregiving are praised.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 184 resident community capacity 184 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

This part of Havre De Grace, Maryland offers a convenient and accessible location with a variety of essential services nearby. The area is home to several pharmacies, physicians' offices, and hospitals, providing easy access to healthcare options. In addition, there are parks for leisurely walks and relaxation, as well as a selection of restaurants offering diverse dining options. Transportation options such as the Aberdeen MARC/Amtrak Station are also available for convenient travel. Overall, this neighborhood provides a well-rounded environment with amenities that cater to seniors looking for a comfortable and convenient living situation.

Pharmacies

  • Citizens Pharmacy Services (0 miles)
  • Lyons Pharmacy (0.5 miles)
  • CVS Pharmacy (1 miles)
  • Rite Aid (1.1 miles)
  • Walgreens (2.1 miles)
  • Johnson Family Pharmacy (4.8 miles)
  • Klein's Supermarkets (5.4 miles)

Physicians

  • Dr Richard Grubb (0.2 miles)
  • Landmark Medical Group (0.2 miles)
  • R Carag Vicente Jr MD FAC Scarag Jr Vicente R (0.3 miles)
  • Harford Primary Care (0.3 miles)
  • Pulmonary & Critical Care Associates (0.3 miles)
  • Upper Chesapeake Cardiology (0.4 miles)
  • Benjamin Yanchung Lee (0.4 miles)

Hospitals

  • University of Maryland Harford Memorial Hospital: Emergency Room (0.2 miles)
  • Perry Point VA Medical Center (1.4 miles)
  • Upper Chesapeake Hospital (2.2 miles)
  • Open MRI & Imaging at Principio (3.2 miles)
  • Upper Chesapeake Medical Center (9.3 miles)
  • MedStar Health at Bel Air Medical Campus (12 miles)

Parks

  • Millard Tydings Memorial Park (0.4 miles)
  • Port Deposit Park (4 miles)
  • Betterton Beach Park (12 miles)
  • Calvert Regional Park (12.4 miles)
  • Colonial Acres Playground (12.6 miles)

Restaurants

  • Tidewater Grille (0.5 miles)
  • MacGregor's (0.5 miles)
  • McDonald's (1 miles)
  • Pat's Pizzeria (1 miles)
  • Jumbo Jimmy's Crab Shack (3.9 miles)
  • Prost Bavarian Restaurant (4.7 miles)
  • Aberdeen Diner (5.2 miles)

Transportation

  • Aberdeen MARC/Amtrak Station (4.7 miles)

Cafes

  • Starbucks (5.1 miles)
  • Panera Bread (12.9 miles)

Frequently Asked Questions

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