St. Elizabeth Rehab & Nursing Center

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  • Interior

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  • Building

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  • Architecture

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  • Trees

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  • Landscaping

    A serene outdoor patio space featuring a blue canopy, wooden furniture, and a view of lush greenery.
  • Outdoor

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  • Brick

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  • Wheelchair

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  • Church

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St. Elizabeth Rehab & Nursing Center

3320 Benson Avenue, Baltimore, MD 21227

For more information about senior living options: (844) 490-3973

3.4 from 15 reviews
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Skilled Nursing Facility

Overall Review

Pros

  • pro The facility is kept very clean, and the staff is friendly and courteous.
  • pro Most services at the facility are performed well, with food being better than expected.
  • pro The physical therapy department has received commendations for their care and attention.
  • pro Many family members express gratitude for the kindness shown by certain staff members towards their loved ones.
  • pro Some residents appreciate the warm atmosphere and compassionate care provided by various staff members.
  • pro Residents have access to a variety of activities, such as bingo, contributing to an engaging environment.
  • pro Overall, some families feel that their loved ones are in good hands, praising aspects of care and treatment they receive at St. Elizabeth Rehabilitation and Nursing Center.

Cons

  • pro The care staff is indifferent, uncaring, and lazy, making the facility stand out for all the wrong reasons.
  • pro Management seems unable or unwilling to correct ongoing issues with patient care.
  • pro Staff can be intimidating to residents, causing fear in asking for assistance.
  • pro Patients are often left unattended and experience neglect, such as being told to fend for themselves when they need help.
  • pro Medications are mishandled, with instances of wrong medications given and found on the floor.
  • pro There is a lack of timely response to patient needs, leading to poor treatment experiences.
  • pro The social worker prioritizes the facility's interests over the patients' needs.
  • pro Some staff members exhibit laziness, contributing to an overall poor quality of care.
  • pro Communication from the facility is very poor, leaving families without necessary updates or information about their loved ones' care.
  • pro Basic hygiene practices are neglected due to inconsistent access to hot water for cleaning residents properly.

Review

The St. Elizabeth Rehabilitation and Nursing Center has garnered a mixed bag of reviews from families and residents alike, highlighting significant disparities in the quality of care, staff interactions, facility management, and overall resident experiences. Despite some positive aspects concerning the physical environment and amenities, numerous accounts detail grave concerns about the level of care provided to residents, particularly with respect to staffing issues and attentiveness.

On one hand, several reviewers appreciated the cleanliness of St. Elizabeth?s facilities. Many noted that the living spaces were well-kept, with ample communal areas for visitors to engage comfortably with their loved ones. Some described it as having a more home-like atmosphere compared to typical nursing homes, which they found appealing. For instance, one reviewer remarked on the use of individual serving trays for meals instead of traditional hospital carts; this small touch was perceived as enhancing the dining experience and providing a sense of dignity to residents.

However, despite these commendable facility features, many complaints centered around the lack of adequate staffing and poor caregiver attitudes. Numerous family members highlighted instances where their loved ones were left unattended for extended periods or received inadequate assistance when they required help. One harrowing account detailed how a resident was told by aides to "fend for themselves" when asking for support ? a clear indication of neglect that left families deeply concerned about their loved ones? wellbeing. Additionally, issues such as inappropriate medication management were raised; reports included medications being left on floors or administered incorrectly.

Communication?or lack thereof?also emerged as a prominent theme among reviews. Several relatives expressed frustration over insufficient engagement from staff regarding treatment planning or responses to family inquiries. One user recounted how multiple attempts to discuss her loved one?s needs went unacknowledged by facility representatives, contributing to an atmosphere where families felt unheard and unsupported in navigating the complexities of care for their incapacitated relatives.

Interestingly, not all experiences at St. Elizabeth were negative; varying anecdotes depicted encounters with caring staff willing to meet specific patient needs promptly and kindly. Some visitors praised certain nurses and aides who demonstrated genuine compassion toward residents while attending robust physical therapy programs that seemed beneficial to those recovering from serious ailments such as UTIs or post-hospitalization recovery scenarios.

However, these positive testimonials are overshadowed by predominant sentiments calling attention to systemic issues within St. Elizabeth's operations that require immediate remediation. The prevalence of apathetic attitudes among some caregivers creates an environment characterized more by institutional neglect than compassionate eldercare?an outcome that weighs heavily on both patients' dignity and families? peace of mind.

In conclusion, while St. Elizabeth Rehabilitation and Nursing Center offers a pleasant physical setting complemented by some dedicated staff members who genuinely care about their patients? needs, substantial shortcomings in management practices remain alarming concerns for prospective residents and their families. Until decisive steps are taken to improve staffing ratios and foster an inclusive communication culture among caregivers, countless reviews suggest steering clear from this facility if one hopes for consistent quality care for elderly loved ones seeking rehabilitation or nursing support.

Features

Housing

  • 162 resident community capacity 162 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet Wi-Fi/high-speed internet

Transportation

  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Description

St. Elizabeth Rehab & Nursing Center in Baltimore, MD is a well-appointed assisted living community that offers a wide range of amenities and care services to meet the needs of its residents. The community features a beauty salon for personal grooming and cable or satellite TV for entertainment. Community operated transportation is available for residents to access nearby locations.

For those who enjoy using computers, there is a computer center available. The dining room offers restaurant-style dining with nutritious meals prepared and served by the staff. There is also a fitness room for residents to engage in physical exercise and maintain their well-being.

The fully furnished apartments provide comfortable living spaces, while private bathrooms offer convenience and privacy. Housekeeping services ensure that the living environment remains clean and tidy. Residents can also enjoy spending time in the gaming room, garden, or outdoor space.

St. Elizabeth Rehab & Nursing Center offers various care services such as 24-hour call system and supervision to ensure resident safety at all times. Assistance with activities of daily living including bathing, dressing, and transfers is provided as needed. Medication management and special dietary restrictions are catered to for individual health requirements.

The community offers an array of activities to engage residents' interests and promote social interaction. Concierge services are available to assist with any needs or requests, while fitness programs help residents stay active and healthy. Planned day trips allow for exploration outside the community, while resident-run activities provide opportunities for creative expression.

The location of St. Elizabeth Rehab & Nursing Center is convenient with nearby cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, hospitals, and transportation options easily accessible.

Overall, St. Elizabeth Rehab & Nursing Center provides a comfortable living environment with comprehensive amenities and care services designed to enhance the well-being and independence of its residents in Baltimore, MD.

Nearby Places of Interest

This part of Baltimore, Maryland boasts a variety of amenities and services that cater to the needs of seniors. With several medical centers, pharmacies, and hospitals in close proximity, residents have easy access to healthcare resources. The area also offers a range of dining options including restaurants and cafes for socializing and enjoying meals. Additionally, there are nearby parks for leisurely walks and outdoor activities. The transportation options such as Penn Station and Amtrak make it convenient for seniors to travel within the city or beyond. Overall, this neighborhood provides a well-rounded environment with essential services that cater to the needs of senior residents.

Physicians

  • Pine Heights Integrative Health (0.3 miles)
  • South Baltimore County Medical Center | Kaiser Permanente (0.8 miles)
  • Wilkens Medical Center (1.6 miles)
  • Wozniak Marcella University of Maryland Medical Center Neurology (3 miles)
  • University Health Center (3 miles)
  • Bmore Health (3 miles)
  • University of Maryland Medical Center Midtown Professional Building (3.4 miles)

Restaurants

  • Auntie Anne's (1.4 miles)
  • Gateway (2.2 miles)
  • Heavy Seas Beer (2.6 miles)
  • Pickles Pub (2.8 miles)
  • The Yard (2.9 miles)
  • AJ’s on Hanover (2.9 miles)
  • Pratt Street Ale House (3.1 miles)

Pharmacies

  • CVS Pharmacy (1.9 miles)
  • Walgreens (2.8 miles)
  • CVS Pharmacy (3 miles)
  • CVS Pharmacy (3.3 miles)
  • Walgreens (3.4 miles)
  • Rite Aid (3.4 miles)
  • Walgreens (3.5 miles)

Hospitals

  • Spring Grove Hospital Center (2.8 miles)
  • University of Maryland Medical Center (2.8 miles)
  • Baltimore VA Medical Center (2.9 miles)
  • UMMC Midtown Campus (3.5 miles)
  • Johns Hopkins Outpatient Pharmacy (4.5 miles)
  • Kennedy Krieger Institute (4.6 miles)
  • Osler Bulding (4.6 miles)

Parks

  • Rash Field (3.3 miles)
  • Federal Hill Park (3.4 miles)
  • Harbor Point Central Plaza (4 miles)
  • Fort McHenry National Monument and Historic Shrine (4.9 miles)
  • Patterson Park (5.2 miles)
  • Patterson Park Annex (5.3 miles)
  • Canton Waterfront Park (5.3 miles)

Cafes

  • Ceremony Coffee Roasters (3.4 miles)
  • Dooby's (3.6 miles)
  • Starbucks (3.8 miles)
  • Pitango Bakery + Cafe (4.3 miles)
  • Starbucks (5 miles)
  • Starbucks (5.6 miles)
  • Panera Bread (5.6 miles)

Transportation

  • Penn Station (4 miles)
  • Amtrak/MARC - BWI Rail Station (5.4 miles)
  • Concourse E (5.9 miles)
  • US Customs & Border Protection (5.9 miles)
  • Security Checkpoint - Concourse D (6 miles)
  • Concourse D (6.1 miles)
  • BWI Baggage Claim (6.1 miles)

Places of Worship

  • St Augustine's Church (4.6 miles)

Frequently Asked Questions

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