Western Md Hospital Center in Hagerstown, MD
Save1500 Pennsylvania Avenue, Hagerstown, MD 21742
For more information about senior living options: (844) 490-3973
The facility provides good service and is very professional. Caring is at the heart of their business. The staff are courteous, professional, and caring. They demonstrate high integrity and excellence in care. Rogelio is happy with his experience there. Admissions staff are fantastic and ensure a smooth transition. The nurses, doctors, therapists, and the clinical team are kind, helpful, knowledgeable, and professional.
The kitchen was terrible, with a cook who smashed a cockroach with a gloved hand, threw it in the trash, and proceeded to mix coleslaw with the same glove. When the health inspector arrived, staff hurried and cleaned roaches in storage that had been sitting dead for months. The facility was described as the worst place ever, and the nursing staff were called nasty. It reportedly took hours to feed a patient who couldn't feed herself, and hours to place her on a bedpan, including a three-hour delay in one instance. There was a two-hour wait, and they were still waiting. A reviewer called the staff idiots.Western Md Hospital Center in Hagerstown is best suited for families that prioritize strong clinical care and highly engaged transition support. This community shines when a resident enters with complex medical needs or requires a careful, team-driven approach to rehab and long-term care. Families that want hands-on admission coordination, easy access to a multi-disciplinary crew, and proactive communication will find this facility particularly compatible. The staff-and-family collaboration, evidenced by attentive case management and chaplaincy involvement, provides a solid backbone for difficult transitions and ongoing medical management. Alternatives may be worth considering for those who cannot tolerate gaps in daily operations or a weaker emphasis on facility cleanliness.
The most compelling positives center on the clinical team and the level of professional, compassionate care. Reviews repeatedly highlight courteous, knowledgeable nurses, therapists across disciplines, and a strong commitment to patient well-being. Admissions staff and case managers frequently go "above and beyond" to smooth transitions, keep families informed, and coordinate touchpoints, including updates and logistics. The breadth of rehabilitation services - speech, occupational, physical therapy - and the respiratory team signals a facility equipped to handle complex recovery trajectories. Overall, when care is the priority, this center delivers a high level of expertise and genuine kindness from frontline clinicians.
Yet, several reviews flag conspicuous downsides that can erode confidence for families evaluating options. Cleanliness and maintenance concerns surface in the??/kitchen area and storage, with at least one report describing unsanitary conditions that undermine trust in basic operations. A subset of critics paints a bleaker picture of daily responsiveness, portraying nursing staff as slow or inattentive to essential needs such as feeding assistance or routine care tasks. These anecdotes fuel concern about reliability, particularly for residents who require timely, hands-on help with everyday activities. The negative experiences paired with long wait times and perceived staff inconsistency create a real tension when choosing this community.
Those strengths and weaknesses must be weighed against each other. The facility's robust clinical delivery and proactive family engagement offset many risk factors for families who can tolerate occasional operational lapses. When medical complexity is the core concern, the ability to mobilize a coordinated team - doctors, therapists, case managers, and chaplains - can yield better outcomes than facilities with more homogeneous but less capable clinical teams. However, for households where meticulous cleanliness, predictable daily routines, and punctual assistance in basic tasks are non-negotiable, these reported gaps may tilt the decision toward alternatives with stronger, more consistent service metrics.
Prospective residents and families should scrutinize current cleanliness and service reliability directly during tours and discussions with admissions and leadership. Ask pointed questions about how lactation-style or infection-control practices translate into daily operations; request up-to-date references from current residents' families; and observe how staff respond during peak times. Clarify how the team handles urgent needs, choreographing care plans with family members and ensuring transparent, timely updates. The facility presents a compelling option for those who value clinical excellence and committed care coordination, but it requires diligence to confirm that day-to-day operations align with expectations.
In the end, Western Md Hospital Center stands as a capable, care-focused choice for families managing serious medical needs and seeking a well-supported transition into ongoing care. The decisive factors hinge on balancing the high-quality clinical teams and family-friendly communications against the reported cleanliness and responsiveness concerns. For anyone with flexible expectations - willing to tolerate some operational inconsistencies in exchange for top-tier medical attention and thorough family involvement - the center is a strong match. For others, especially those prioritizing spotless environments and consistently rapid daily caregiving, pursuing alternatives with stronger consistency metrics is prudent.
63 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Western Md Hospital Center in Hagerstown, MD is an assisted living community that offers a comprehensive range of amenities and care services to meet the needs of its residents. The facility provides a comfortable and home-like environment with fully furnished accommodations and private bathrooms. Residents can enjoy access to a beauty salon, gaming room, small library, fitness room, and outdoor spaces such as gardens.
For dining, the community offers restaurant-style meals with special dietary restrictions taken into consideration. The onsite kitchenette allows residents to prepare their own meals if desired. Housekeeping services are also provided for convenience.
Care services at Western Md Hospital Center include 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Medication management ensures that residents receive their medications in a timely manner. The community also has a mental wellness program to support the emotional well-being of residents.
Transportation arrangement services are available for non-medical purposes as well as transportation to doctors' appointments. This makes it convenient for residents to run errands or attend medical appointments without worry.
In terms of nearby amenities, the community is located in close proximity to cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, hospitals, and transportation options. This provides easy accessibility to various services and opportunities for socialization and entertainment.
Overall, the Western Md Hospital Center in Hagerstown offers a wide range of amenities and care services in a supportive and comfortable environment for individuals seeking assisted living accommodations.
Located in Hagerstown, Maryland, this area offers a convenient location with easy access to multiple hospitals such as Western Maryland Hospital Center and Washington County Hospital, ensuring quality healthcare facilities. There are also numerous pharmacies nearby including Walgreens and CVS Pharmacy for your medication needs. In terms of dining options, you can enjoy a variety of cafes and restaurants like Free Range Cafe, Panera Bread, and Kings New York Pizza. Additionally, there are parks such as Woodland Way Park and Hagerstown City Park for recreational activities. For entertainment, Leitersburg Cinemas is just a short drive away. Overall, this part of Hagerstown provides a mix of amenities within close proximity, making it an ideal choice for senior living.
Western Md Hospital Center is located at 1500 Pennsylvania Avenue, Hagerstown, MD 21742 in Washington County, Maryland
Western Md Hospital Center on seniors.fyi includes 5 photos including images showing landscaping, garden, outdoors, building, outdoor, nature, trees, flag, and more.
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