Citizens Care And Rehabilitation Center Of Frederi in Frederick, MD

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Citizens Care And Rehabilitation Center Of Frederi in Frederick, MD

1920 Rosemont Avenue, Frederick, MD 21702

For more information about senior living options: (844) 490-3973

2.7 from 22 reviews
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    Overall Review of Citizens Care And Rehabilitation Center Of Frederi

    Pros

    • pro There is a caring and loving vibe that comforted loved ones.
    • pro The staff were pleasant, hardworking, and respectful.
    • pro The facility seemed neat, organized, and clean.
    • pro The nurses, respiratory therapists, and CNAs were excellent.
    • pro The rooms and common areas were clean and well maintained.
    • pro The activities directors offered wonderful and varied activities for residents.
    • pro The food was scrumptious and served happily.

    Cons

    • pro The night staff were mean to the elderly.
    • pro The care given to the mother was less than minimal.
    • pro The night supervisor yelled at the reviewer and hung up on them.
    • pro Management did not return calls or follow up after misidentifications.
    • pro The staff argued amongst themselves right in front of patients.
    • pro The weekends communication was subpar and the documentation standards were below CMS.
    • pro The night crew were rude and nasty.
    • pro They overmedicated the grandfather and did not alert the family.
    • pro The food was awful.

    Review

    Citizens Care and Rehabilitation Center of Frederick is best suited for families chasing short-term skilled rehab with a practical, therapy-forward approach and a generally clean, comfortable setting. The facility presents a respectable mix of private and roomy rooms, with meals provided and the option to bring personal belongings. The therapy team - physical and occupational therapy in particular - receives frequent praise for energy, helpfulness, and a tangible path toward mobility gains. A capable admissions process and a tour that answered questions can give families confidence that the basics are in place. For those prioritizing structured rehab goals and a clean, organized environment, Citizens can deliver meaningful progress when the plan centers on rehabilitation milestones.

    Yet there is a clear caveat: this community often falls short for families seeking sustained, high-level nursing care or memory-care oversight. The most recurring concerns touch the night shift, where residents and families report rude or indifferent behavior and inconsistent responsiveness. Communication gaps between day and night teams are repeatedly cited, including misidentifications and delays in answering call lights. Several reviews describe encounters with staff who are short or defensive when questions arise, and a few accounts raise alarms about overmedication or inadequate documentation during weekends. For families needing steady, reassuring day-to-day care, these patterns can undermine trust over time.

    The strongest redeeming factor lies in the tangible strengths of the rehab pathway. When therapy is the focus, the staff delivering it - especially the rehabilitation therapists and aides - often leaves residents with real functional gains and a sense of forward momentum. The environment itself tends to be neat and well-kept, with daily housekeeping contributing to a sense of order. Meals and room options - occasionally praised for size and comfort - can support comfort during recovery. In short, for residents who respond well to structured therapy and can rely on family or advocate presence to balance attention, Citizens provides a credible route back to independence.

    However, the main cons do not fade quietly. Weekend care and communication quality emerge as a persistent risk factor, sometimes resulting in missed updates about a patient's condition or plan. Multiple reviews recount scenarios where families had trouble obtaining timely information or feeling heard by supervisors, with at least one account highlighting a confrontational interaction that left a family member unsettled. The sentiment across several anecdotes is that administrative responsiveness and consistency can be inconsistent, raising questions about long-term reliability for anyone with complex medical needs or cognitive impairment requiring vigilant supervision.

    Admission logistics also color the decision. One review notes a substantial wait time - months long - for certain placements, which places Citizens outside the fastest option for urgent rehab transitions. That reality matters for families juggling hospital discharge timelines, transportation, and ongoing medical needs. On the upside, some residents report positive experiences with therapy-driven progress and a degree of personal attention once engaged, suggesting that the facility can perform well when correctly aligned with the right resident profile and with adequate family advocacy.

    The practical conclusion is clear: Citizens Care and Rehabilitation Center works best as a targeted rehab-friendly option for families who can commit to active oversight, value strong physical and occupational therapy, and can tolerate episodic gaps in weekend and night coverage. It is less suitable for those needing continuous, medically complex, or memory-centered care, or for families unwilling to supplement staff oversight with persistent, on-site advocacy. When evaluating, prioritize conversations about night-shift staffing levels, call-light responsiveness, weekend documentation practices, and recent incident history. If those elements align with the caregiver's capacity to supervise and push for timely updates, Citizens offers a credible path to recovery; if not, alternatives with steadier 24/7 oversight and more consistent staffing should be preferred.

    Features

    Housing

    • 170 resident community capacity 170 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    The Citizens Care And Rehabilitation Center of Frederi in Frederick, MD is an assisted living community that offers a wide range of amenities and care services to its residents. The community prioritizes the comfort and well-being of its residents by providing a variety of amenities such as a beauty salon, cable or satellite TV, and a computer center. Additionally, there is community operated transportation available for residents to easily access nearby attractions and appointments.

    Residents can enjoy delicious meals in the dining room, which offers restaurant-style dining with special dietary restrictions taken into consideration. The community also offers fully furnished living spaces with private bathrooms and kitchenettes for added convenience.

    For recreation and entertainment, the assisted living community boasts a fitness room, gaming room, small library, and outdoor space where residents can relax and enjoy nature. There are also scheduled daily activities as well as planned day trips for residents to participate in. Residents have access to concierge services for any assistance they may need.

    In terms of care services, the community provides 24-hour call system and supervision to ensure the safety and well-being of its residents. Trained staff members assist with activities of daily living including bathing, dressing, and transfers. Medication management is also available along with assistance with special dietary restrictions and diabetes diet.

    The location of the assisted living community is advantageous as it is surrounded by various amenities including cafes, parks, pharmacies, physicians' offices, restaurants, theaters, and hospitals. This ensures that residents have easy access to essential services in their immediate vicinity.

    Overall, the Citizens Care And Rehabilitation Center of Frederi provides a comfortable and supportive environment where residents can receive personalized care while enjoying various amenities and engaging in recreational activities both within the community and nearby locations.

    Nearby Places of Interest

    This area of Frederick, Maryland offers a variety of amenities that cater to seniors looking for convenience and accessibility. With multiple pharmacies within a short distance, accessing necessary medications is convenient. There are also several dining options nearby, including fast food chains like McDonald's and Taco Bell as well as more casual dining options like Flaming Grill and Sardi's Pollo A La Brasa. For leisure activities, there are parks such as Lake Coventry Park and Baker Park nearby for outdoor recreation. In terms of healthcare, there are several physicians' offices in close proximity along with hospitals like FMH Or and Frederick Memorial Hospital within a short drive. Additionally, there are cafes such as Starbucks for socializing with friends or family. Overall, this part of Frederick offers a mix of essential services and recreational opportunities that may appeal to seniors looking for a convenient and vibrant neighborhood to call home.

    Restaurants

    • McDonald's (0.3 miles)
    • McDonald's (0.9 miles)
    • Flaming Grill (1.2 miles)
    • Taco Bell (1.3 miles)
    • Sardi's Pollo A La Brasa (1.3 miles)
    • Taco Bell (1.3 miles)
    • Wendy's (1.3 miles)

    Pharmacies

    • CVS Pharmacy (0.4 miles)
    • Walgreens (1.1 miles)
    • CVS Pharmacy (1.3 miles)
    • Crawford (1.3 miles)
    • Walgreens (1.4 miles)
    • Frederick Community Pharmacy (1.7 miles)
    • Weis Markets #100 (1.9 miles)

    Parks

    • Lake Coventry Park (0.9 miles)
    • Baker Park (1.7 miles)
    • Carroll Creek Linear Park (2.3 miles)

    Physicians

    • MyEyeDr (1.1 miles)
    • Uni Medical Care (1.1 miles)
    • Talk 4 Hours (1.1 miles)
    • Potomac Physicians (1.2 miles)
    • Sabiha Mohiuddin, MD (1.2 miles)
    • Menocal Family Practice (1.2 miles)
    • Dr Menocal (1.2 miles)

    Hospitals

    • FMH Or (1.1 miles)
    • Frederick Memorial Hospital (1.4 miles)
    • FMH Radiology (1.5 miles)
    • Medpsych Health Services (1.5 miles)
    • Occupational Health Solutions (2.1 miles)

    Cafes

    • Starbucks (1.3 miles)
    • Gravel and Grind (1.8 miles)
    • Frederick Social (2 miles)
    • Frederick Coffee Co & Cafe (2.2 miles)

    Theaters

    • Warehouse Cinemas (1.5 miles)

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