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Manor Care Health Services - Chevy Chase

Manor Care Health Services - Chevy Chase is a nursing home community in Chevy Chase, MD.

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Manor Care Health Services - Chevy Chase

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8700 Jones Mill Road, Chevy Chase, MD 20815

For more information about senior living options: (866) 208-4318

4.1 from 113 reviews
5 stars
79
4 stars
9
3 stars
2
2 stars
3
1 stars
20

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Overall Review of Manor Care Health Services - Chevy Chase

caveat 21 reviews mention this

Cleanliness and strong odors vary

Several residents and families describe persistent cleanliness problems and strong urine odors.

Many reviewers report an overwhelming smell of urine and feces, plus dirty or outdated conditions they felt were hard to tolerate during visits or stays. Some describe issues like unsanitary bathrooms and dirty rooms that required families to bring cleaning supplies. A smaller set of reviews say the facility felt clean and well kept, including pleasant, clean visitor areas and a clean environment upon arrival. Because both experiences show up in the reviews, cleanliness appears inconsistent.

caveat 7 reviews mention this

Communication can be difficult

Multiple families report delays or failures getting answers and updates.

Several reviews describe difficulty reaching the facility by phone, getting responses, or receiving updates about a loved one’s care. Some reviewers say call transfers reach unrelated voicemails or go unanswered, and that requests for information or forms are not handled smoothly. Others express concern about slow coordination with doctors and lack of communication around treatment planning. Even when individual staff are praised elsewhere, communication issues come up repeatedly.

caveat 6 reviews mention this

Call bell response and staffing

Residents and families describe delays getting help after pressing call buttons.

Some reviewers say they observed long waits for assistance, including when a resident was a fall risk or needed help with toileting. A few describe being left sitting in their own waste for extended periods, and others say staff did not come promptly when the call button was pressed. These accounts also connect to concerns about being understaffed, especially at night or on weekends. While the community also offers a 24-hour call and supervision system and meal assistance is part of care services, the reviews suggest responsiveness can fall short for some families.

common 27 reviews mention this

Friendly, helpful staff comes through

A large number of reviews highlight friendly, knowledgeable staff.

Across many reviews, families describe staff as pleasant, courteous, and helpful—especially reception and nurses on specific visits. Several reviewers say nurses were attentive, staff were knowledgeable about questions, and the experience was reassuring during admissions or daily care. A number of comments also praise staff for accommodating families, helping with transportation, and making residents feel comfortable. This shows up alongside the other complaints, but it is consistently one of the strongest positive themes in the feedback.

common 3 reviews mention this

Therapy and housekeeping are mixed

Physical and occupational therapy are mentioned positively by some reviewers.

Some reviewers mention PT and OT as “good,†alongside housekeeping support. Others say they would like more specialized therapists more regularly, suggesting coverage or frequency may not feel adequate to everyone. Food quality is also described inconsistently in a few reviews, with at least one comment saying meals were cold and another describing dietary concerns related to restrictions. Overall, therapy and day-to-day service are treated as a mixed experience in the reviews.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 172 resident community capacity 172 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Ronald Reagan Washington National (10 miles away) Ronald Reagan Washington National (10 miles away)
  • Washington Dulles International (21 miles away) Washington Dulles International (21 miles away)
  • Baltimore-Washington International (25 miles away) Baltimore-Washington International (25 miles away)
  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Located in Chevy Chase, Maryland, this area offers a range of amenities and services that may be appealing for those considering senior living options. With multiple physicians and hospitals nearby, including Capitol Medical Group and Sibley Memorial Hospital, residents can have easy access to medical care. In addition, there are several parks such as Rock Creek Park and Meridian Hill Park for outdoor recreation opportunities. Transportation options like the Forest Glen Metro Station make it convenient to get around the area. For dining options, there are various cafes and restaurants like Tatte Bakery & Cafe and Cactus Cantina to enjoy meals with friends and family. Places of worship such as Christ Congregational Church are also nearby for those looking to continue their spiritual practices. Overall, this part of Chevy Chase provides a well-rounded community with plenty of resources for seniors to lead a comfortable and fulfilling lifestyle.

Physicians

  • Capitol Medical Group (0.6 miles)
  • Mary's Center (4.5 miles)
  • Foxhall Pediatrics (4.7 miles)
  • Children's National - Main Hospital (5.7 miles)
  • One Medical (6.4 miles)
  • The Centers For Advanced Orthopaedics (6.6 miles)

Parks

  • Chevy Chase Park (1.3 miles)
  • Rock Creek Park (2.3 miles)
  • Fort Slocum Park (3.9 miles)
  • Winding Creek Local Park (4.1 miles)
  • Georgian Forest Park & Tennis Courts (5.3 miles)
  • Meridian Hill Park (5.5 miles)
  • Chesapeake and Ohio Canal National Historic Park (5.6 miles)

Pharmacies

  • CVS Pharmacy (1.5 miles)
  • CVS Pharmacy (1.7 miles)
  • CVS Pharmacy (1.9 miles)
  • CVS Pharmacy (2.4 miles)
  • CVS Pharmacy (2.8 miles)
  • CVS Pharmacy (2.9 miles)
  • CVS Pharmacy (3.1 miles)

Transportation

  • Forest Glen Metro Station (1.7 miles)
  • Medical Center Metro Station (1.7 miles)
  • Bethesda Metro Station (1.9 miles)
  • Grosvenor-Strathmore Metro Station (2.9 miles)
  • Glenmont Metro Station (4.4 miles)
  • Georgia Ave-Petworth Metro Station (4.9 miles)
  • Twinbrook Metro Station (5.2 miles)

Cafes

  • Tatte Bakery & Cafe (1.9 miles)
  • Lost Sock Roasters (3.2 miles)
  • Starbucks (3.3 miles)
  • The Coffee Bar (6.2 miles)
  • Tatte Bakery & Cafe (6.5 miles)
  • Blue Bottle Coffee (6.6 miles)

Restaurants

  • McDonald's (2 miles)
  • Denizens Brewing Co. (2.2 miles)
  • Jollibee (2.7 miles)
  • Chick-Fil-A (4.5 miles)
  • Menchie's Westfield Montgomery Mall (4.5 miles)
  • Cactus Cantina (4.6 miles)
  • Silver Diner (5 miles)

Hospitals

  • Holy Cross Hospital (2 miles)
  • Sibley Memorial Hospital (4.9 miles)
  • Medstar Washington Hospital Center (5.6 miles)
  • Children's National Medical Center (5.7 miles)
  • MedStar Georgetown University Hospital (6.1 miles)
  • Georgetown University Hospital Pasquerilla Center (6.1 miles)
  • Howard University Hospital (6.2 miles)

Places of Worship

  • Christ Congregational Church (2.8 miles)
  • Basilica of the National Shrine of the Immaculate Conception (5.8 miles)

Theaters

  • AMC Montgomery 16 (4.7 miles)
  • Alamo Drafthouse Cinema DC Bryant Street (6.5 miles)
  • AMC Georgetown 14 (6.7 miles)

Frequently Asked Questions

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