Manor Care Health Services - Chevy Chase
Save8700 Jones Mill Road, Chevy Chase, MD 20815
For more information about senior living options: (844) 490-3973
There are a couple of dedicated staff members at ProMedica Skilled Nursing and Rehabilitation who genuinely care about their jobs. The food served at the facility was not bad, indicating some level of quality in meal preparation. Residents had the opportunity to enjoy bingo twice a week, providing a fun activity for social engagement.
The staff at ProMedica Skilled Nursing and Rehabilitation often neglect their duties and lack the necessary knowledge for their roles. Many residents experienced issues with lost clothing, indicating poor management of personal belongings. The food served to residents was frequently cold and late, and there was no effort to solicit their preferences or suggestions. The facility's overall organization and staffing require a complete overhaul to improve resident care. Despite a few dedicated employees, the majority of staff members did not pay adequate attention to the needs of the residents.ProMedica Skilled Nursing and Rehabilitation has garnered mixed reviews, particularly related to the experience of a former resident who encountered several significant issues during their stay. One of the most pressing concerns was the loss of personal belongings, specifically clothing. Despite multiple visits to the facility in an effort to recover lost items, the resident reported being able to retrieve only three or four pieces of clothing. This situation reflects a broader problem of communication and organization within the facility, raising questions about how such lapses could occur in a skilled nursing environment.
The locked-down nature of the building itself presents barriers that may contribute to these challenges. While safety protocols are essential in healthcare facilities, especially those serving vulnerable populations, this restriction can inadvertently hamper accessibility and responsiveness from staff when residents need assistance. Such policies should ideally balance security with effective patient care and support; however, it seems that this particular establishment struggles with maintaining that equilibrium.
Despite acknowledging that there are “a couple of good people” at ProMedica who genuinely care about their jobs, the overall impression is one of inconsistency among staff members. Many employees appear disengaged from their responsibilities, leading to concerns about whether they possess adequate knowledge and training for their roles. In a healthcare setting where specialized skills and attentiveness are paramount, a lackadaisical attitude can have detrimental effects on patient care and overall resident experience. This inconsistency highlights the need for better staff training programs and management oversight to ensure all team members are equipped to provide high-quality service.
Another critical area in which ProMedica has room for improvement is its food services. Although some meals were described as "not bad," there was a notable lack of consideration for residents' preferences. The absence of feedback mechanisms regarding dietary choices means that residents may not enjoy meals tailored to their tastes or nutritional needs. Additionally, issues such as cold food being served late detract from the dining experience—an essential aspect of life in any long-term care facility—which can significantly affect overall satisfaction.
Leisure activities like bingo offered twice a week stand out as positive aspects; however, these activities alone do not compensate for shortcomings elsewhere in patient care and engagement efforts. Recreational offerings should be more diverse and better matched with residents’ interests while fostering social interaction among them. Facilities like ProMedica must prioritize creating an enriching environment through varied activities that encourage participation from all residents.
Ultimately, there is an urgent call for systemic changes within ProMedica Skilled Nursing and Rehabilitation—or previously Manor Care Health Services—to enhance both operational effectiveness and resident satisfaction levels significantly. An overhaul in staffing practices might be necessary to ensure that all employees share a commitment toward delivering exceptional care while also valuing input from residents regarding crucial services like dining options. Creating an atmosphere where both staff morale is high and resident voices are heard will pave the way for improved outcomes moving forward—a foundational element needed if ProMedica hopes to fulfill its mission effectively under new management.
172 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Ronald Reagan Washington National (10 miles away) Washington Dulles International (21 miles away) Baltimore-Washington International (25 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Manor Care Health Services in Chevy Chase, MD is a premier assisted living community that offers an array of amenities and care services to cater to the needs of its residents. The community prioritizes the comfort and well-being of its residents, with fully furnished living spaces equipped with cable or satellite TV, private bathrooms, and Wi-Fi/high-speed internet access.
Residents can indulge in various activities and socialize with fellow residents in the gaming room, small library, and outdoor space. They can also take advantage of the beauty salon, fitness room, and wellness center for their personal care needs. For dining options, residents can enjoy delicious meals in the restaurant-style dining room that accommodates special dietary restrictions.
The community provides 24-hour call systems and supervision to ensure the safety and security of its residents at all times. Trained staff are available to assist with activities of daily living such as bathing, dressing, transfers, and medication management. Additionally, Manor Care Health Services offers transportation arrangements for non-medical purposes as well as transportation to doctors' appointments.
Located in Chevy Chase, MD, this assisted living community has convenient access to nearby cafes, parks, pharmacies, physicians' offices, restaurants, transportation options and places of worship. Residents can also benefit from concierge services and participate in fitness programs or planned day trips organized by the community.
At Manor Care Health Services - Chevy Chase, seniors can find a comfortable and supportive environment where they can enjoy their retirement years with peace of mind knowing that their needs are comprehensively addressed by dedicated staff.
Located in Chevy Chase, Maryland, this area offers a range of amenities and services that may be appealing for those considering senior living options. With multiple physicians and hospitals nearby, including Capitol Medical Group and Sibley Memorial Hospital, residents can have easy access to medical care. In addition, there are several parks such as Rock Creek Park and Meridian Hill Park for outdoor recreation opportunities. Transportation options like the Forest Glen Metro Station make it convenient to get around the area. For dining options, there are various cafes and restaurants like Tatte Bakery & Cafe and Cactus Cantina to enjoy meals with friends and family. Places of worship such as Christ Congregational Church are also nearby for those looking to continue their spiritual practices. Overall, this part of Chevy Chase provides a well-rounded community with plenty of resources for seniors to lead a comfortable and fulfilling lifestyle.
Manor Care Health Services - Chevy Chase is located at 8700 Jones Mill Road, Chevy Chase, MD 20815 in Montgomery County, Maryland
Manor Care Health Services - Chevy Chase on seniors.fyi includes 5 photos including images showing interior, rehabilitation, physical therapy, exercise equipment, exercise room, kitchen, open space, lighting fixtures, and more.
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