Manor Care Health Services - Chevy Chase
Save8700 Jones Mill Road, Chevy Chase, MD 20815
For more information about senior living options: (844) 490-3973
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The staff were very friendly and helpful. The facility is clean and the staff are cordial. Exceptional staff and environment. Autumn Lake Chevy Chase is described as a wonderful facility with knowledgeable, respectful, and professional staff. The activities director and activity staff are excellent. The care team is attentive and respectful. Autumn Lake feels like a little community where loved ones feel at home. PT and OT therapy are good, and the nurses are attentive. The front desk staff and the nurses station staff are helpful. The environment is beautiful and welcoming.
The facility is run down and in poor condition compared with what online photos show. There is an overwhelming smell of urine and feces throughout the building, due to staff shortages. It is severely understaffed, especially at night and on weekends, resulting in slow responses and unmet needs. Residents are frequently left sitting in their own waste for extended periods. The food is unappetizing, and the rooms are cramped in double occupancy with little space to visit. The atmosphere is depressing, and many patients appear barely hanging on. The place is dirty, with dingy bathrooms and dead bugs on the windowsills. There is frequent neglect and unprofessional staff behavior, including poor communication and mismanagement of care.This community is best suited for families seeking an engaging, activity-rich environment where a resident can participate in a tight-knit social scene and where hands-on family involvement can fill gaps in care planning and oversight. It can work well for seniors who value strong therapy options, a secure campus, and a front-office that feels accessible. Those considering this facility should be aware that it is not ideal for someone who requires near-constant medical oversight, consistent daily hygiene, and a pristine, quiet environment without the variability that comes with staffing shifts. In short, it rewards advocacy and involvement, but it demands diligence from families to monitor care day to day.
Across reviews, the most compelling positives center on the human side: friendly, knowledgeable staff in many departments, reliable therapy teams, and a programming calendar that keeps residents engaged. Visitors repeatedly highlight compassionate nurses, capable physical and occupational therapy, and a welcoming reception or activities staff that helps residents feel at home. The campus itself is praised for cleanliness in several accounts, with pleasant surroundings, a secure entry, and access to meaningful activities that residents enjoy. When the care team is in sync, these elements produce genuine moments of relief and hope for families navigating long-term care decisions.
However, the downsides are extensive and frequently corroborated by multiple families. The most persistent concerns include strong odors, reported unsanitary conditions, and inconsistent room maintenance. Several families describe smell and sanitation issues as pervasive, with complaints about dirty bathrooms, mold, and the presence of pests in rooms. Understaffing - especially at night and on weekends - regularly translates into long wait times for assistance calls, slow responses to falls, and delayed pain management or regimen changes. These operational gaps undermine safety and comfort, creating a pattern that many families rate as unacceptable for ongoing care.
The weighing of pros and cons must be approached bluntly: the positives can feel life-affirming when staff are present, engaged, and communicative, but the negatives carry real health and dignity risks if not actively managed. In short bursts, several reviewers describe a facility that functions well when properly staffed and organized, with strong therapy and lively programming. Yet the same reviews also document chronic communication failures, discharge missteps, and care planning gaps that recur across shifts and management changes. For residents with moderate needs who have robust family backing to supervise and smooth transitions, the balance may tilt toward a workable arrangement; for those with complex medical or high-risk dementia needs, the risk line is higher and the potential for ongoing frustration greater.
Those weighing alternatives should be especially mindful of consistency in staffing, cleanliness, and clinical oversight. Alternatives may be more appropriate for families prioritizing predictable call-bell responsiveness, reliable infection control, and steady medical direction. In addition, several reviewers note shifts in branding and management, with some finding improvements in certain departments and others reporting enduring dysfunction; this variability alone argues for thorough, contemporary on-site evaluation rather than relying on prior impressions or outdated online photos. A facility that accepts Medicaid, in particular, is flagged by some families as a red flag for quality of care, though individual experiences vary; a Medicare-focused option may offer a different standard that aligns more closely with expectations for clinical rigor.
Practical due diligence can mitigate risk: tour during multiple shifts (including evenings and weekends), request recent state inspection summaries, and seek direct conversations with nurses, therapists, and the social services team. Observe how call bells are handled and whether residents receive timely help, review the care plans and their latest updates, and ask for references from current families. Inspect private rooms for space and privacy, confirm the condition of bathrooms, and verify the availability of timely housekeeping and maintenance. In the end, this community can be a reasonable choice for families who are prepared to monitor care actively and who prize social engagement; for those who require consistent, pristine care and unambiguous clinical oversight, it is prudent to consider stronger alternatives.
172 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Ronald Reagan Washington National (10 miles away) Washington Dulles International (21 miles away) Baltimore-Washington International (25 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Manor Care Health Services in Chevy Chase, MD is a premier assisted living community that offers an array of amenities and care services to cater to the needs of its residents. The community prioritizes the comfort and well-being of its residents, with fully furnished living spaces equipped with cable or satellite TV, private bathrooms, and Wi-Fi/high-speed internet access.
Residents can indulge in various activities and socialize with fellow residents in the gaming room, small library, and outdoor space. They can also take advantage of the beauty salon, fitness room, and wellness center for their personal care needs. For dining options, residents can enjoy delicious meals in the restaurant-style dining room that accommodates special dietary restrictions.
The community provides 24-hour call systems and supervision to ensure the safety and security of its residents at all times. Trained staff are available to assist with activities of daily living such as bathing, dressing, transfers, and medication management. Additionally, Manor Care Health Services offers transportation arrangements for non-medical purposes as well as transportation to doctors' appointments.
Located in Chevy Chase, MD, this assisted living community has convenient access to nearby cafes, parks, pharmacies, physicians' offices, restaurants, transportation options and places of worship. Residents can also benefit from concierge services and participate in fitness programs or planned day trips organized by the community.
At Manor Care Health Services - Chevy Chase, seniors can find a comfortable and supportive environment where they can enjoy their retirement years with peace of mind knowing that their needs are comprehensively addressed by dedicated staff.
Located in Chevy Chase, Maryland, this area offers a range of amenities and services that may be appealing for those considering senior living options. With multiple physicians and hospitals nearby, including Capitol Medical Group and Sibley Memorial Hospital, residents can have easy access to medical care. In addition, there are several parks such as Rock Creek Park and Meridian Hill Park for outdoor recreation opportunities. Transportation options like the Forest Glen Metro Station make it convenient to get around the area. For dining options, there are various cafes and restaurants like Tatte Bakery & Cafe and Cactus Cantina to enjoy meals with friends and family. Places of worship such as Christ Congregational Church are also nearby for those looking to continue their spiritual practices. Overall, this part of Chevy Chase provides a well-rounded community with plenty of resources for seniors to lead a comfortable and fulfilling lifestyle.
Manor Care Health Services - Chevy Chase is located at 8700 Jones Mill Road, Chevy Chase, MD 20815 in Montgomery County, Maryland
Manor Care Health Services - Chevy Chase on seniors.fyi includes 5 photos including images showing interior, exercise equipment, exercise room, kitchen, open space, lighting fixtures, lobby, seating area, and more.
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