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3.3 from 59 reviews
5 stars
28
4 stars
6
3 stars
3
2 stars
2
1 stars
20
Charlestown Community Costs & Pricing
At Charlestown Community, the monthly cost for a semi-private room is competitively priced at $3,200. When compared to Baltimore City, where the average cost stands slightly lower at $3,116, Charlestown offers a unique blend of amenities and services tailored to residents' needs. However, it is worth noting that this rate is more affordable than the broader Maryland state average of $3,545 for similar accommodations. This positioning illustrates Charlestown's commitment to providing quality care at a reasonable price while ensuring an enriching environment for its residents within the community.
Floor plans
Charlestown Community
Baltimore city
Maryland
Semi-Private
$3,200
$3,116
$3,545
Overall Review of Charlestown Community
differentiator7 reviews mention this
On-site nursing support varies
Residents and families describe mixed results when using the community’s on-call support.
Several reviewers report delays or trouble getting help when they contacted security or expected nursing follow-through, including wellness checks that took too long and call-button response concerns. Others describe better outcomes, such as a recent stroke rehab experience with 24-hour watch and caregivers taking good care. Residents also raise concerns about how medications and related care are handled, alongside worries about being charged or warned when assistance is needed.
common8 reviews mention this
Activities and amenities are plentiful
Residents repeatedly mention that there’s a lot to do on campus.
Many reviews emphasize an active community with plenty of things scheduled and residents staying busy. People specifically mention the breadth of activities and clubs, plus indoor and outdoor spaces for walking and gathering. A number of reviewers also point to the overall convenience of the campus experience, including feeling like there’s always something available to participate in.
common10 reviews mention this
Staff is often described as caring
A large portion of reviewers describe staff as friendly and helpful.
Multiple reviewers say staff members are amazing, dedicated, caring, and respectful across departments. Others describe specific caregivers and support roles as responsive and engaged during rehab and post-stroke recovery. A smaller set of reviews contrasts that with accounts of apathy, unprofessional behavior, and inconsistent support during urgent moments.
caveat3 reviews mention this
Food quality draws opposing reactions
Dining is a mixed point, with some calling it great and others saying it falls short.
Some reviewers praise the food and describe it as great, plentiful, or better than expected. Others say the meals are not up to par for the cost, or that the food doesn’t match medical needs. This contrast shows up alongside complaints that dietary accommodations can be difficult to maintain over time.
caveat3 reviews mention this
Cost feels high for the value
Several reviews say the pricing doesn’t feel aligned with the value they receive.
A few reviewers describe the cost as too high for what they consider to be the level of service, noting annual increases. Some also mention fears of extra charges for amenities or services that they expected to be covered, and concerns about billing and medication-related costs. Taken together, the feedback centers less on the presence of offerings and more on whether care and support are delivered reliably at the price.
At least two reviewers specifically raise concerns about diabetes and other diet-related requirements, saying accommodations were not handled as expected. One account links these issues to assisted living care, while another describes difficulty getting an easy-to-digest diet followed consistently over time. This theme aligns with the community offering diet-related dining options, but residents’ reports suggest the day-to-day experience can be inconsistent.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
207 resident community capacity
Types of Care
Continuing Care Retirement Community (CCRC)
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Baltimore-Washington International (7 miles away)
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Videos
Nearby Places of Interest
Physicians
Wilkens Medical Center (0.4 miles)
Pine Heights Integrative Health (1.6 miles)
South Baltimore County Medical Center | Kaiser Permanente (1.8 miles)
University of Maryland Rehabilitation & Orthopaedic Institute (3.2 miles)
Saint Agnes Medical Group: Maryland Cardiovascular Specialists - Catonsville (3.3 miles)
Wozniak Marcella University of Maryland Medical Center Neurology (4.7 miles)
University Health Center (4.7 miles)
Hospitals
Spring Grove Hospital Center (1 miles)
University of Maryland Medical Center (4.5 miles)
Baltimore VA Medical Center (4.6 miles)
Sheppard Pratt Health System (4.8 miles)
UMMC Midtown Campus (5 miles)
Johns Hopkins Outpatient Pharmacy (6.2 miles)
Sinai Hospital Of Baltimore (6.3 miles)
Pharmacies
CVS Pharmacy (1.8 miles)
Walgreens (1.9 miles)
Rite Aid (2 miles)
CVS Pharmacy (3 miles)
Walgreens (4.2 miles)
Walgreens (4.4 miles)
Walgreens (4.6 miles)
Restaurants
Chick-Fil-A (2 miles)
Auntie Anne's (2.4 miles)
Heavy Seas Beer (3 miles)
Guinness Open Gate Brewery & Barrel House (3.1 miles)
At Charlestown Community, the monthly cost for a semi-private room is competitively priced at $3,200. When compared to Baltimore City, where the average cost stands slightly lower at $3,116, Charlestown offers a unique blend of amenities and services tailored to residents' needs. However, it is worth noting that this rate is more affordable than the broader Maryland state average of $3,545 for similar accommodations. This positioning illustrates Charlestown's commitment to providing quality care at a reasonable price while ensuring an enriching environment for its residents within the community.
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207 resident community capacity
Continuing Care Retirement Community (CCRC)
Skilled Nursing Facility
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Baltimore-Washington International (7 miles away)
Community operated transportation
12-16 hour nursing
24-hour call system
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Medication management
Mental wellness program
Special dietary restrictions
Concierge services
Planned day trips
Extensive amenities and 24/7 care
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