Overlea Health And Rehabilitation Center
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6116 Belair Road, Baltimore, MD 21206
For more information about senior living options: (844) 490-3973
The staff at Overlea Health demonstrated a high level of care, ensuring that residents were clean and well-maintained. Residents received better care compared to previous communities, leading to satisfaction with the services provided. Overall, the rooms at Overlea Health were considered fine and met the needs of the residents. The facility had caring staff members who showed concern for the residents' well-being. Some amenities in the facility were found to be adequate, contributing positively to the experience for some residents.
The facility's customer service is severely lacking, with patients' locations difficult to ascertain due to poor communication and ineffective call handling. Callers experience frustration as they are repeatedly transferred between floors without receiving any helpful information about their loved ones. There is a noticeable absence of a functional computer system to track patient locations, contributing to the inefficiency in communication. Communication barriers persist, as emails advise contacting staff for questions, yet actual conversations are nearly impossible to secure. Although the environment inside is acceptable, the facility is situated in a questionable neighborhood which may be concerning for visitors and families. While some staff show caring attitudes, there are significant concerns regarding care safety, as indicated by incidents that can worsen a patient's condition. The amenities and facilities are described as mediocre at best, with specific complaints about certain features like the pool and flooring.Navigating the complexities of healthcare facilities can often be a daunting experience, particularly when family members are involved. Several recent reviews highlight significant concerns and mixed experiences at Overlea Health and Rehabilitation Center, reflecting both the challenges of communication and the quality of care provided. A recurrent theme in these testimonials is the frustration with the hospital's customer service, which has left some families feeling anxious and powerless when attempting to locate their loved ones.
One reviewer expressed deep dissatisfaction with the facility’s telephone communication protocols, noting that calls consistently lead to a cycle of frustrating transfers between various nursing units without any resolution. This individual reported being bounced from one floor to another, only to end up back at the starting point without any clear information about their aunt's location or status. The lack of a centralized computer system capable of tracking patients’ locations was identified as a significant shortcoming, resulting in what can only be described as an ineffective communication framework. The review underscored a pressing need for staff training on managing incoming calls and providing basic customer service—elements that should be foundational in any healthcare setting.
The level of care within Overlea Health received mixed reviews as well. While one reviewer noted that their grandfather was treated with compassion and cleanliness—highlighting improvements over his previous community—their experience also took a tragic turn due to a small accident that escalated his health issues significantly leading to his passing. This testimony speaks volumes about the importance of attentive care; despite positive interactions with staff, systemic issues felt apparent when it came to mishaps that could have larger implications for patient welfare.
Another review reiterated more favorable impressions regarding caregiver attentiveness while simultaneously critiquing certain facility amenities. Although shared experiences differed in terms of satisfaction with specific services—from food quality to ambiance—it became clear that there is variability in how each resident interacts with different aspects of life within Overlea Health. One individual mentioned dissatisfaction with particular features like the pool and wooden flooring but still found the room accommodations acceptable overall.
Despite some positive remarks about the caring nature of staff members at Overlea Health, it is evident from these reviews that operational inefficiencies contribute negatively to family members' peace of mind during difficult times. Caregivers may indeed provide competent physical care; however, if families cannot reach out effectively for updates or inquiries regarding their loved ones' conditions, it fundamentally undermines confidence in overall care delivery.
In conclusion, while some experiences show commendable levels of personal attention from caregivers at Overlea Health and Rehabilitation Center, glaring inconsistencies appear in communication practices essential for effective family engagement. Reviews indicate that addressing these systemic shortcomings could significantly enhance patient experience and assure families they are well-informed about their loved one's care journey—an essential element as they navigate through emotionally charged situations in healthcare environments. Ultimately, improving operational practices would not only elevate standards but also restore confidence among families seeking dependable support during critical times.
160 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Baltimore-Washington International (14 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Overlea Health and Rehabilitation Center in Baltimore, MD is a premier assisted living community offering a wide range of amenities and care services. Residents can enjoy the convenience of an on-site beauty salon, cable or satellite TV, and access to community operated transportation for their needs. With a computer center and Wi-Fi/high-speed internet, residents can stay connected and engaged with the digital world.
The dining room offers restaurant-style dining with special dietary restrictions catered to individual preferences. The fully furnished apartments feature private bathrooms and kitchenettes for added comfort and convenience. Housekeeping services ensure that residents can focus on enjoying their time without worrying about chores.
The community also boasts various recreational spaces such as a fitness room, gaming room, and gardens where residents can engage in physical activities or relax in nature. The small library provides a quiet space for reading and learning. Residents have access to telephone services and move-in coordination to make their transition smooth.
Care services provided include 24-hour call system for emergencies, 24-hour supervision, assistance with activities of daily living like bathing and dressing, as well as transfers if needed. Medication management ensures that residents are taking their medications correctly. A mental wellness program is available to support residents' emotional well-being.
Transportation arrangements are made both for non-medical needs as well as for doctors' appointments. A wellness center promotes overall health with personalized fitness programs, while planned day trips and scheduled daily activities provide social engagement within the community.
Conveniently located nearby are numerous amenities such as cafes, parks, pharmacies, physicians, restaurants, places of worship, theaters, and hospitals. This allows residents easy access to essential services along with opportunities for entertainment and cultural experiences in the surrounding area.
With its comprehensive amenities and care services, Overlea Health And Rehabilitation Center strives to create a comfortable and vibrant assisted living community where residents can thrive in Baltimore.
This part of Baltimore, Maryland offers a variety of amenities and services that may be appealing to seniors looking for a convenient and accessible neighborhood. With several pharmacies, physicians offices, hospitals, and cafes within a few miles radius, residents have easy access to healthcare services and everyday essentials. Additionally, there are a number of restaurants and theaters nearby for entertainment and dining options. Parks and places of worship provide opportunities for recreation and spiritual fulfillment. The close proximity to public transportation at Penn Station also ensures convenient travel around the city. Overall, this area offers a mix of convenience and leisure options that could make it an attractive choice for senior living.
Overlea Health And Rehabilitation Center is located at 6116 Belair Road, Baltimore, MD 21206 in Baltimore city, Maryland
Overlea Health And Rehabilitation Center on seniors.fyi includes 9 photos including images showing interior, dining, bathroom, bedroom, patio, shower, hospital bed, decor, and more.
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Interior
Decor
Building
Bedroom
Dining
Outdoor
Patio
Bathroom
