Coastal Manor in Yarmouth, ME
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Information last verified:
20 West Main Street, Yarmouth, ME 04096
For more information about senior living options: (844) 490-3973
The staff greet visitors warmly, making them feel welcome. The facility feels very home-like and provides excellent care. The atmosphere among staff and residents feels like a close-knit family. The staff are kind, thoughtful, and responsive to residents’ needs. The owner is on site daily and Coastal Manor is independently owned, contributing to a personal, attentive approach.
The reviewer would never place a family member in this facility due to the owners and management. The owners and management are accused of abusing employees’ hours and forcing overtime, with as few as two CNAs for 32 residents. Call bells are ignored and residents may have to sit in urine or feces, which is saddening. The facility is described as a scary place for loved ones, with deaths that shouldn’t have happened. CNAs are said to speak to residents in ways that may hurt or trigger them. A caller was hung up on after asking about a relative’s feet. A family member was not informed when transported to the hospital, and it was incorrectly claimed that the relative had passed. The reviewer cautions others that taking a loved one there would result in being treated like dirt.Coastal Manor is best suited for families seeking a small, home-like setting where care feels personal and the owner is visibly involved. The community appeals to those who value relationships and a lived-in, intimate atmosphere over glossy modernity. It has the feel of a close-knit, family-driven operation: staff who have stayed for years, a house-like footprint, and a cadence of daily life that emphasizes personal connection as much as tasks. For families willing to trade some contemporary amenities for continuity, warmth, and a sense that caregivers know residents by name, Coastal Manor can be a meaningful choice. The tone in the house is consistently one of welcome and familiarity, which matters greatly for residents who thrive on predictable routines and being treated as more than a chart entry.
At the same time, anyone who cannot accept gaps in staffing certainty or lapses in communication should consider alternatives. This is not a facility that presents as a large-scale operation with deep, formalized systems; it operates more like a private, smaller community where the success of each day hinges on the people on duty and the owner’s daily presence. If a family requires constant, visible assurance that shifts will be adequately staffed, or insists on prompt, documented updates when a resident encounters a health event, Coastal Manor may fall short of those expectations. Prospective residents should weigh the value of a personable, homey environment against a backdrop of potential vacancies in staffing coverage, and a less standardized approach to incident reporting and family communication.
The strongest positives center on atmosphere and personal care. Multiple reviewers describe the setting as very home-like and clean, with an environment that feels like a family living space rather than a clinical unit. Residents are treated as people who belong there, not as patients, and the staff culture often reflects long-standing relationships and stable internal dynamics. The owner’s daily presence, owning the facility for decades and living on the property, translates into a sense of accountability and accessibility that many families value. When care is executed well, it feels personal: attentive, kind, and responsive in a way that can be deeply reassuring for relatives who want to witness ongoing warmth and familiarity from caregivers.
However, serious cautions emerge around staffing and communications. The most consistent drawbacks center on being chronically understaffed, with crowded rooms and insufficient capacity to respond quickly to call bells or resident needs. There are vivid reminders of how staffing gaps translate into real-world discomfort: nights where sleep is elusive for a resident, or where nursing responsiveness appears lacking. Equally troubling are reminders of communication failures: hospitalization events that are not promptly relayed to families, miscommunications about a resident’s status, and alarming reports of a staff member being unclear or hard to reach on the phone. In several accounts, the combination of understaffing and communication gaps undermines confidence in the facility’s day-to-day reliability.
These tensions between warmth and risk must be weighed carefully. The pros, homey ambiance, a sense of family, and direct owner involvement, offer meaningful offset for families prioritizing emotional well-being, personal attention, and a familiar social fabric. For residents who value dignity, consistent daily routines, and relationships with caregivers who feel like extended family, the positives can far exceed the negatives. Yet for families where medical acuity can change quickly, where rapid hospital notification and staff coverage are non-negotiable, the cons can overshadow the advantages. Coastal Manor can deliver genuine kindness and a comforting living environment, but it carries real trade-offs in staffing stability and formalized communications.
For families pursuing this option, the path to a well-informed decision should be hands-on and rigorous. Schedule a comprehensive visit with candid conversations: meet the owner and a front-line caregiver team, observe how staff interact with residents during peak activity times, and request concrete data on staffing ratios, overtime policies, and shift coverage. Ask to see recent incident reports and to hear a resident-life narrative from several families currently navigating care there, not just polished tour stories. Probe on hospital transfer notifications, how families are kept informed, and who is responsible for communicating changes in condition. Finally, visit unannounced at different times, including evenings, to assess responsiveness and the daily rhythm. If those checks align with what matters most, dignified, affectionate care delivered with transparency, Coastal Manor stands as a compelling choice. If not, the search should continue, with a clear understanding of the distinct trade-off between a home-like atmosphere and the realities of staffing and communication gaps.
39 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Portland International Jetport (12 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Coastal Manor is an assisted living community located in Yarmouth, ME. Our community offers a range of amenities and care services to ensure our residents' comfort and well-being.
In terms of amenities, each resident's room is fully furnished and equipped with cable or satellite TV. We also provide Wi-Fi/high-speed internet access for those who wish to stay connected. Our dining room offers restaurant-style dining where residents can enjoy delicious meals prepared by our skilled staff. For residents who prefer to cook their own meals, we have kitchenettes available in each living space.
Residents have access to outdoor spaces such as gardens where they can relax and enjoy the fresh air. Our small library provides a quiet space for reading or engaging in intellectual pursuits. Telephone service is available for communication needs.
Our caring staff provides 24-hour supervision and assistance with activities of daily living, including bathing, dressing, and transfers. We also offer assistance with medication management and provide special dietary restrictions such as a diabetes diet.
At Coastal Manor, we prioritize the mental wellness of our residents with a dedicated mental wellness program. This includes resident-run activities and scheduled daily activities to promote social engagement and cognitive stimulation.
Our location in Yarmouth provides convenient access to various amenities within close proximity. There are two cafes nearby for residents to enjoy a cup of coffee or meet friends for a chat. Additionally, there is a park nearby where residents can take leisurely strolls or enjoy outdoor activities. For any medical needs, there are several pharmacies and physicians located nearby.
Overall, Coastal Manor offers a comfortable assisted living community that prioritizes the well-being and happiness of its residents through an array of amenities, care services, and convenient access to local amenities.
Coastal Manor is located at 20 West Main Street, Yarmouth, ME 04096 in Cumberland County, Maine
Coastal Manor on seniors.fyi includes 13 photos including images showing interior, bathroom, wheelchair, hallway, healthcare, outdoor, patio, outdoors, and more.
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Interior
Outdoors
Bedroom
Trees
Landscaping
Outdoor
Bathroom
Hallway
Waiting Area
