Heritage Manor Of Ville Platte

2020 West Main Street, Ville Platte, LA 70586

For more information about senior living options: (844) 490-3973

1 from 1 review
Skilled Nursing Facility

Overall Review

Pros

  • pro The family made a proactive decision to seek better care for their mother when they recognized her needs were not being met.
  • pro After moving to another town, their mother received improved healthcare and support.
  • pro The family demonstrated dedication by advocating for their mother and addressing concerns with the supervisor.
  • pro Their mother's resilience in facing challenges during her care journey is commendable.
  • pro They ultimately found a solution that contributed to their mother's well-being and comfort.

Cons

  • pro The patient received extremely poor care, with staff taking 20 to 30 minutes to respond to her calls for help.
  • pro The caregivers handled the patient roughly, resulting in numerous bruises on her arms.
  • pro Despite reporting concerns to the supervisor, there was no improvement in the care provided.
  • pro The overall quality of care was unacceptable, prompting a necessary relocation to another town for better treatment.

Review

In the realm of healthcare, the quality of patient care is a paramount concern, particularly for those who are bedridden and vulnerable. The experience shared by one individual regarding their mother's care highlights the significant shortcomings that can occur in such settings. This account not only sheds light on the distressing conditions faced by patients but also emphasizes the broader implications of inadequate caregiving in medical facilities.

The patient in question was a mother who became entirely reliant on caregivers due to her bedridden state. Unfortunately, her experiences with the facility she was initially placed in were far from satisfactory. One of the most alarming aspects of her care involved response times when she called for assistance. On numerous occasions, there would be an agonizing delay, sometimes reaching up to 30 minutes before help arrived. In a setting where timely intervention is crucial, such prolonged wait times can lead to physical discomfort, emotional distress, and a general feeling of neglect for vulnerable patients.

Moreover, the manner in which caregivers handled this patient added another layer of concern. It was reported that during routine assistance or movement, caregivers appeared to lack sensitivity and gentleness. As a result, this mother often found herself with bruises on her arms—black and blue marks that clearly indicated rough handling. Such treatment raises serious ethical questions about staff training and patient dignity; no individual should endure physical harm while receiving care meant to alleviate their suffering.

Faced with these troubling circumstances, the family took proactive measures by addressing their concerns directly with the facility's supervisors. They hoped that voicing their grievances would initiate some change—perhaps enhancing staff training or improving workflow to reduce response times. Unfortunately, despite bringing these issues to light and expressing their urgency, there seemed to be no significant alterations made in how care was delivered at the facility.

Realizing that further attempts at change were futile and driven by a deep sense of responsibility for her well-being, they ultimately decided it was necessary to relocate the patient to another town where more commendable care options were available. This decision underscores not just a search for better healthcare but also reflects an immense commitment from family members advocating for their loved ones’ rights to receive safe and compassionate treatment.

This personal account serves as a powerful reminder of how critical it is for healthcare institutions to continuously assess and improve their practices. Experiences like these highlight not only failures within specific facilities but also raise awareness about systemic issues affecting many patients across various settings worldwide. Ultimately, ensuring that every patient receives dignified and empathetic care should be an unwavering priority within all healthcare systems—one that safeguards against neglect or mistreatment in any form.

In conclusion, this poignant narrative brings forth essential discussions regarding quality control in healthcare environments—especially those catering specifically to bedridden patients who rely heavily on others for support. Through such testimonials from families navigating these challenges, we can advocate stronger accountability measures within medical facilities aimed at upholding respect and compassion as fundamental tenets of patient care.

Features

Housing

  • 124 resident community capacity 124 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet Wi-Fi/high-speed internet

Transportation

  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Description

Heritage Manor of Ville Platte is an assisted living community located in Ville Platte, LA. This community offers a wide range of amenities to enhance the quality of life for its residents.

The community provides a beauty salon where residents can enjoy haircuts, styling, and other grooming services. Residents can also enjoy their favorite TV shows and movies with cable or satellite TV in the comfort of their own rooms.

Transportation is readily available through the community-operated transportation service, which allows residents to easily access nearby destinations such as shopping centers, parks, and other points of interest.

For those interested in technology, there is a computer center where residents can use computers and stay connected with friends and family online.

Meals are served in a spacious dining room with restaurant-style dining options. Special dietary restrictions can be accommodated to ensure that all residents receive appropriate meals based on their individual needs.

To promote wellness and fitness, Heritage Manor of Ville Platte has a fitness room equipped with exercise equipment to keep residents active and healthy. Additionally, there is a wellness center that offers various programs to support mental well-being.

The assisted living apartments at Heritage Manor of Ville Platte are fully furnished, providing all necessary furniture for a comfortable living space. Each apartment has private bathrooms and kitchenettes which allow residents to maintain their independence while receiving any necessary assistance from the staff.

Housekeeping services ensure that apartments are kept clean and tidy at all times. Wi-Fi/high-speed internet is available throughout the community for residents' convenience.

The community also offers various recreational activities for residents' enjoyment. There is a gaming room where residents can play cards or board games with fellow residents. A small library provides access to books for leisurely reading.

A 24-hour call system is in place to ensure that assistance is always available when needed. Staff members provide around-the-clock supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is also available to ensure that residents receive their medications on time.

In terms of location, there are several nearby amenities such as pharmacies, physicians' offices, restaurants, transportation options, places of worship, and a hospital. These convenient facilities allow residents to easily access any necessary services or support.

Overall, Heritage Manor of Ville Platte offers a comfortable and vibrant community where residents can enjoy independence, socialization, and the assistance they need to live fulfilling lives.

Nearby Places of Interest

Pharmacies

  • Eastin Pharmacy (0.9 miles)
  • Blake's Family Pharmacy (1.2 miles)
  • Evangeline Drug Store (2 miles)
  • Blake's Southside Pharmacy (2.1 miles)
  • Medicine Chest Health Mart (2.4 miles)
  • Poinciana Pharmacy (7.1 miles)
  • Savoy Drug Store (7.7 miles)

Places of Worship

  • Greater Mount Pleasant Baptist Church (1.2 miles)
  • Family Life Center (1.3 miles)
  • First Baptist Ville Platte (1.5 miles)
  • Mt Pilgrim Baptist Church (1.7 miles)
  • Sacred Heart Meeting Room (2.5 miles)
  • Chapel of the Holy Spirit (5.3 miles)
  • St James Baptist Church (6.1 miles)

Restaurants

  • The Pub & Grill (1.9 miles)
  • La Vieille Banque (2 miles)
  • Poullard Soul Food Cafe Carry Out (2.1 miles)
  • Great Wall (2.5 miles)
  • McDonald's (2.6 miles)
  • Cajun Catfish Buffet (2.7 miles)
  • Sonic Drive-In (2.7 miles)

Transportation

  • U-Haul Neighborhood Dealer (2.1 miles)
  • U-Haul (2.2 miles)
  • U-Haul (8.3 miles)
  • U-Haul Neighborhood Dealer (8.4 miles)
  • Budget Truck Rental (14.7 miles)

Physicians

  • Evangeline Family Medicine (2.5 miles)
  • Mercy Regional Medical Center (2.6 miles)
  • Midstate Orthopedics (2.7 miles)
  • Thomas Y Soileau (2.7 miles)
  • Compass Behavioral Center (7.3 miles)
  • Women's Medical-Surgical Clinic (7.6 miles)
  • Savoy Medical Center (7.7 miles)

Hospitals

  • Century Rehab (2.5 miles)
  • Evangeline Extended Care Hospital (7.7 miles)
  • Mamou Kidney Center (7.7 miles)
  • Mamou Health Resources (7.7 miles)
  • Phoenix Behavioral Hospital (14.5 miles)
  • Eunice Extended Care Hospital (14.5 miles)
  • Eunice Community Health Center (14.9 miles)

Parks

  • Chicot State Park (6.5 miles)
  • Washington Historic District (15.8 miles)
  • Eunice City Park (16.4 miles)

Cafes

  • Donut Queen (7.9 miles)

Theaters

  • Queen Cinema (15.6 miles)

Frequently Asked Questions

Where is Heritage Manor Of Ville Platte?

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