Marrero Healthcare Center
Save5301 August Avenue, Marrero, LA 70072
For more information about senior living options: (844) 490-3973
Marrero Healthcare Care Center sits at the center of a broad spectrum of experiences shared by families and visitors. Across the reviews, the facility is described as a place that can feel warm, welcoming, and well cared-for, yet it can also be a source of real frustration and concern depending on who you speak with and when. Several posters celebrate the center as a homey, well-maintained environment where staff greet visitors with genuine kindness, patients appear happy and engaged, and meals are something to look forward to. The recurring themes in these positive notes are a strong sense of hospitality, clean surroundings, and staff who are consistently pleasant and attentive to basic needs. In particular, families frequently mention the dietary staff and nursing team as thoughtful and responsive, highlighting specific individuals who went above and beyond.
On the glowing side, visitors recount experiences that feel almost like a tight-knit community. They describe being greeted at the door with smiles, a clean and well-kept facility, and a staff that is easy to talk to and helpful in coordinating care. The rehabilitation and long-term care pathways are lauded by some as well-run, with remarks about good bedside manner and a cohesive team approach to patient well-being. Commenters frequently point to the atmosphere of care and respect - residents' families feel welcome, and the staff is praised for being proactive, patient, and supportive. The care team members named in favorable reviews - ranging from the dietary specialist who creates personalized meal plans to the case manager who promptly addresses concerns, and to the physical therapist who provides insightful conversations - shape a picture of a facility that can deliver diligent, people-centered care when things go well.
The praise is not uniform, and the reviews reflect a vivid contrast. A number of posts tell a starkly different story: allegations of neglect, delays in assistance, and concerns about safety and cleanliness. One strongly negative account describes a head injury patient who reportedly did not receive help for 15 minutes after calling the nurses, with additional distress about patients roaming the halls and an unpleasant odor in the building. Another reviewer paints a bleak scene of unaddressed wounds, denied pain medication, and insufficient wound care, leaving a family questioning the quality and timeliness of treatment. There are also accusations of theft and neglectful treatment - reports of a loved one left in uncomfortable conditions for hours, and concerns about the overall attentiveness of some staff. These accounts emphasize dangers that families fear when a facility is tasked with critical and ongoing care.
In addition to the most dire experiences, there are nuanced and fluctuating stories about consistency and staffing. Some reviewers note that under-staffing appears to be a challenge, impacting meals, therapy, and personal attention. There are mentions of TV interruptions, blankets going missing, and other day-to-day lapses that may seem minor in isolation but contribute to a sense of care being inconsistent. Yet within these same threads, there are updates suggesting improvement and responsiveness: concerns addressed, a grandmother settled into a better rooming arrangement with a new roommate who is a better match, and staff making an effort to ensure safety and comfort. These updates illustrate that the quality of care at Marrero Healthcare Care Center can evolve and respond to feedback, reinforcing that patient experiences can vary not only by shift or unit but by the specific personnel involved at any given time.
Security, accessibility, and the feel of a safe environment emerge as recurring positives as well. Several reviews commend the facility's approach to access control and visitor conduct, noting tight security and a policy that helps ensure patients are protected. Visitors frequently mention seeing friendly, courteous, and professional staff, with many comments highlighting how welcome they feel during visits. The overall impression in these pieces is that Marrero Healthcare Care Center can function as a place of safe rest and consistent care when things align with a patient's needs and when staff have the bandwidth to provide the level of attention families expect. Cleanliness and infection control are repeatedly praised, reinforcing the idea that the physical environment supports a positive healing or living experience.
Taken together, the collection of reviews paints a landscape of strong highs and difficult lows. For families considering Marrero Healthcare Care Center, the stories suggest a facility capable of delivering compassionate, patient-centered care, clean surroundings, and meaningful therapeutic engagement - but they also urge careful due diligence. Prospective families may want to tour the facility with questions ready about wound care capabilities, pain management, response times to calls, and staffing levels across shifts. It's prudent to ask about current wound care services, the availability of therapy, and how concerns are tracked and resolved by case managers and nursing leadership. In short, Marrero Healthcare Care Center appears to be a place with the potential for excellent, heartful care, tempered by real challenges that some experiences bring to light. Engaging directly with administrators, speaking with clinicians, and reviewing up-to-date patient experience information can help ensure a well-informed decision that aligns with a loved one's needs and expectations.
Marrero Healthcare Center in Marrero, LA, is a vibrant assisted living community that offers a wide range of amenities and care services to its residents. With its welcoming atmosphere and friendly staff, this community strives to provide a comfortable and enjoyable living experience for all.
The community boasts an array of amenities designed to meet the needs and preferences of its residents. From the on-site beauty salon for pampering sessions to the fully furnished living spaces, every aspect of comfort and convenience is taken care of. Residents can enjoy their favorite shows with cable or satellite TV, stay connected with Wi-Fi/high-speed internet, or relax in the gaming room or small library. Outdoor enthusiasts will appreciate the beautifully landscaped garden and other outdoor spaces available.
Care services at Marrero Healthcare Center are top-notch, with 24-hour call system and supervision ensuring the safety and well-being of residents at all times. The dedicated staff provides assistance with activities of daily living such as bathing, dressing, and transfers while also managing medication and offering diabetes diet support. Additionally, there is a mental wellness program in place to address any emotional or psychological needs.
Dining options cater to special dietary restrictions, ensuring that every resident's nutritional needs are met. Restaurant-style dining creates a pleasant ambiance during meals. For those who prefer alternative dining experiences, there are several cafes and restaurants nearby.
Engaging activities are an integral part of life at Marrero Healthcare Center. Residents can partake in fitness programs to promote physical well-being or enjoy planned day trips for entertainment and socialization. Resident-run activities give individuals a chance to showcase their skills or share hobbies with others. Scheduled daily activities ensure that there is always something exciting happening within the community.
Located near various amenities in the surrounding area like parks, pharmacies, physicians' offices, restaurants, worship places, and hospitals ensures that residents have easy access to essential services and recreational opportunities.
Marrero Healthcare Center aims to provide exceptional care and a fulfilling lifestyle, making it an ideal choice for seniors seeking assisted living in Marrero, LA.
Marrero Healthcare Center is located at 5301 August Avenue, Marrero, LA 70072 in Jefferson Parish, Louisiana
Marrero Healthcare Center on seniors.fyi includes 13 photos including images showing landscaping, healthcare, building, exercise equipment, rehabilitation, outdoors, interior, seating area, and more.
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