Southfield Care Ctr

Pros

• Mercy Behavioral Hospital is a very good place.
• The workers are very nice and positive, and so is the manager.
• The staff aren't really that strict and will make sure the patient is doing just fine.
• This place is an amazing behavioral hospital.
• It is a place for recovery and healing from all sorts of life's obstacles.

Cons

• The facility was filthy.
• Half the staff had no clue about the unconditional positive regard professionals are supposed to show toward residents.
• They were greedy and only did the bare minimum they felt they had to for people suffering in crisis.

Review

Mercy Behavioral Hospital has drawn a spectrum of opinions from people who are emotionally tied to it or work there. In one personal account, a relative of someone who has attended the facility frames Mercy as a very good place with a warm, welcoming atmosphere. The caller emphasizes that the workers are kind and positive, and that the manager is approachable. They describe the staff as not being overly strict, with a stated goal of ensuring that the patient is doing well. Even though this person has never been a patient themselves, they say they have heard enough to believe the hospital can be an amazing place for behavioral health. The overall tone here is one of confident recommendation, anchored in family experience and hope for recovery.

Alongside that positive perspective comes a frontline voice from within Mercy. A staff member who started about a month ago as a Mental Health Tech (MHT) speaks with a sense of firsthand commitment to visible change. This account stresses that Mercy is evolving toward greater recovery and healing for people facing various life obstacles. The MHT describes their role on the night shift (7 pm to 7 am) and makes a bold promise: any patient they encounter will leave the shift with nothing but good things to say about them and their team. They acknowledge that other crews - those who work the other night shifts and the day shifts - may still have issues, but insist nothing is going unnoticed or unaddressed. There is an explicit apologetic note to a woman who had a negative experience, paired with a commitment to stay engaged and actively address concerns, signaling an ongoing effort to improve the patient experience and accountability across shifts.

By contrast, a negative perspective is also articulated in stark terms. This reviewer claims the facility was filthy and that a large portion of the staff lacked clear understanding of what unconditional positive regard - an essential professional standard for working with residents - actually requires. The critique paints a picture of an atmosphere where values and best practices are not consistently practiced. In addition, the reviewer accuses Mercy of greed and a tendency to settle for doing only the bare minimum that is required for people in crisis, portraying a culture that prioritizes cost-saving or expedience over deep, compassionate care. The language used is forceful, emphasizing disappointment with both the environment and the perceived level of care.

Taken together, these accounts create a complex image of Mercy Behavioral Hospital. The family member's praise casts Mercy as a hopeful, patient-centered environment where loved ones see tangible warmth from staff and a management team that appears engaged and supportive. The newer MHT's testimony adds a sense of momentum, suggesting real work is underway to transform shifts and strengthen accountability, especially during night hours when some patients may be more vulnerable. Yet the negative review casts a contrasting light: claims of a dirty environment, a disconnect between professed professional ideals and day-to-day interactions with residents, and a critique that suggests self-serving motives or insufficient effort from portions of the staff.

The disparity among these experiences raises questions about consistency and culture at Mercy. If one account describes a place where staff are compassionate, management is responsive, and recovery is the central mission, another account argues that cleanliness, core professional standards, and genuine care are not reliably upheld. This tension is not uncommon in complex care settings, where workload, staffing patterns, and individual supervisor practices can lead to uneven experiences across shifts and departments. The positive voices emphasize ongoing improvement and accountability, while the negative voice calls out persistent gaps that require attention to truly live up to the ideals of unconditional positive regard and patient-centered care.

For families and patients considering Mercy, the prevailing takeaway is that the hospital may hold real potential for healing, but that potential may be realized unevenly. The hopeful message focuses on change happening now - nightly shifts, leadership efforts, and a personal vow from staff to ensure positive experiences for patients. At the same time, the critical viewpoint serves as a caution, urging scrutiny of the environment, the consistency of kindness and professional conduct, and the sufficiency of care given during crises. What emerges is a portrait of a facility at a crossroads: poised for growth and improvement, yet needing sustained, verifiable progress across all shifts and teams to turn promises into consistent patient experiences.

In the end, Mercy Behavioral Hospital appears to be a place with strong advocates who believe in its capacity to recover and heal, tempered by critics who doubt whether the current practices truly meet its stated standards. The stories collectively suggest that progress is possible and actively pursued, but that there is still work to be done to ensure a uniformly clean environment, a deep commitment to unconditional positive regard, and a consistently high level of care for every resident, regardless of department or time of day.

Lecompte, Louisiana offers a range of amenities and services that could make it an attractive option for senior living. The area boasts several places of worship such as Zion Church and St Martin of Tours Church, providing opportunities for spiritual fulfillment. There are also hospitals nearby including St Francis Cabrini Hospital and Riverside Hospital for convenient access to healthcare. In terms of dining options, there are popular fast-food chains like McDonald's and Subway, as well as sit-down restaurants like Chili's Grill & Bar. Pharmacies such as Walgreens and physicians' offices like Mediweightloss Clinic are easily accessible for medical needs. For transportation, Bunkie International Airport is within reach along with Brown's Cab And Shuttle service. Additionally, seniors can enjoy the outdoors at Compton Park located just a short distance away. Overall, Lecompte offers a blend of services and facilities that cater to the needs of older adults looking for a comfortable living environment.

Places of Worship

• Zion Church (7 miles)
• Southern Baptist Convention (7.3 miles)
• Refuge Baptist Church (10.7 miles)
• Southern Baptist Convention (10.7 miles)
• First Baptist Church (10.9 miles)
• St Martin of Tours Church (13 miles)
• St Francis Cabrini Hospital (13.3 miles)

Hospitals

• Chenevert Family Care Clinic (8.8 miles)
• Christie St Francis Cabrini Hospital (13.3 miles)
• Riverside Hospital (15 miles)

Cafes

• Premium Coffee & Tea Co. (11.5 miles)
• Boba Curiosi-Tea (13.3 miles)
• A Coffee Shop (14.5 miles)
• Tamp & Grind Coffee (15.1 miles)

Restaurants

• McDonald's (11.8 miles)
• Popeyes Louisiana Kitchen (11.9 miles)
• Walk-On's Sports Bistreaux (12.1 miles)
• Subway (12.6 miles)
• Chili's Grill & Bar (12.8 miles)
• Subway (12.9 miles)
• McAlister's Deli (13 miles)

Pharmacies

• ""Walmart Stores"" (12.5 miles)
• Albertsons Pharmacy (12.8 miles)
• The Pill Box (13.3 miles)
• CVS Pharmacy (13.4 miles)
• Walgreens (13.4 miles)
• Ray's Apothecary Pharmacy (13.5 miles)
• Apothecary Prescription Center (13.5 miles)

Physicians

• Minimally Invasive Image Guided Specialists (12.6 miles)
• Paul Birinyi MD (12.6 miles)
• Mediweightloss Clinic (12.6 miles)
• Central Louisiana Imaging Center (12.7 miles)
• Rapides Regional Physician Group (12.8 miles)
• Legacy Health & Wellness (12.8 miles)
• Mansoor Pediatrics (12.9 miles)

Transportation

• Bunkie International Airport (14 miles)
• Brown's Cab And Shuttle (14.9 miles)

Parks

• Compton Park (14.2 miles)