Regency House of Alexandria
Save5131 Masonic Drive, Alexandria, LA 71301
For more information about senior living options: (844) 490-3973
What level of care are you interested in?
Assisted Living
Memory Care
Independent Living
Skilled Nursing Facility
Continuing Care Retirement Community (CCRC)CCRC
Other
Regency House is a wonderful facility to place a loved one, whether long or short term. The administration is available, considerate, and extremely knowledgeable. The medical and nursing staff are superb and go beyond job training to care with compassion and kindness. The staff, from housekeepers to administration, are very compassionate and truly care about residents' health and well-being. The facility is very well kept and clean. Regency House provides top-notch care and is Alexandria's cream of the crop for nursing care. The CNAs are very nice and the facility is very clean. Regency House is a very caring nursing home.
They say patient care has fallen since the former owner left and no one appears to be in charge. They describe Patty Small as horrible and rude, relying on workers due to a lack of nursing experience, and firing the good staff. They caution that Regency is not a place to leave loved ones, noting the owner sold the facility amid lawsuits and giving it no stars. They call the place awful: rooms dirty, some staff rude, and management uncaring. They report a death with no condolences offered by staff. They allege admin lies and fails to follow through on promises, with possible HIPAA concerns. They recount neglect: call buttons removed, rough treatment, delayed diaper changes, supplies running out, and clothes not changed.Regency House is a long-term care facility that elicited a wide range of opinions from families who have trusted it with their loved ones. The reviews repeat across several years, painting a picture of a place that can be exceptional for some families and deeply problematic for others. One family notes they've had a member there for almost four years, during which time they observed care issues emerge after the previous owner sold earlier in the year and a new leadership structure took charge. This observer describes a slide in patient care, a lack of visible leadership, rising costs, and a sense that the new owner's distance from the local community has strained the facility's ability to respond effectively to families' concerns.
On the sharply negative side, multiple reviewers fault the management and ownership, particularly singling out Patty Small as a central figure. They describe her as rude and lacking nursing experience, someone who relied on her staff and then let go of several capable workers, which they feel undermined the quality of care. One review explicitly claims the owner's responses to lawsuits and the subsequent sale of the Regency added uncertainty and erosion of trust. Phrases like "no stars" and "if you love your family, do not leave them at Regency House" recur, underscoring a fear that the facility may decline further under current leadership. Several comments recount a dismissive or defensive attitude from administration when families raised concerns, including confrontations over basic respect and accountability.
Safety and day-to-day care concerns appear in several detailed accounts. A number of reviewers report alarming lapses: call buttons being removed or ignored, rough treatment by some aides, and inconsistent levels of attention between shifts. There are specific complaints about supplies running out, clothes not being changed promptly, and a lack of timely care when a resident needed help. In a particularly serious set of allegations, one reviewer describes an incident where a resident suffered a third stroke after two prior strokes, with the facility allegedly failing to notify the family of the event and the resident subsequently requiring hospitalization and ventilation. Other reviewers mention HIPAA concerns and the perception that administration may not be fully forthcoming with information. Family members recount having to perform or shoulder some basic tasks themselves, such as diaper changes, when staff were unavailable.
Amid the concerns, positive experiences and praise also appear repeatedly, creating a strong sense of a facility that can be excellent under the right circumstances. Several reviewers commend the administration as available, considerate, knowledgeable, and deeply involved in residents' well-being. They emphasize that the medical and nursing staff are "super" and driven to provide care that goes beyond mere routine training, responding with compassion and kindness. Observers describe residents as being beautifully maintained and well cared-for, with some noting that even meals can be generous - instances of residents asking for seconds speak to a level of attentiveness and satisfaction with food. The facility is often described as clean and well-kept, with one reviewer calling it "Alexandria's cream of the crop for nursing care" and another praising the environment as secure and well-maintained.
Other testimonials reinforce the sense that Regency House can be a place of high-quality care when the stars align. Several families recount years of positive interactions with staff across the spectrum, from housekeepers to administrators, highlighting that the staff's compassion and professionalism contribute meaningfully to residents' health and daily life. Reviewers repeatedly note that the rehab program is strong, that weekend staff can differ in quality from weekday teams, and that the organization as a whole - when functioning well - provides a level of care that families find comforting during long-term stays or short-term rehabilitation. In some accounts, the facility is described as a bright spot in the care landscape, with several people expressing gratitude for the care their loved ones received in their final months.
There is also a recurring sense of tension between experiences and expectations. One reviewer recounts a specific negative interaction with Patty Small, accusing her of dismissiveness toward a family's request and questioning the business approach to potential residents. Another comment highlights the desire to find private care outside Regency after a felt mismatch in philosophy or warmth, suggesting that personal connections and perceived respect play a significant role in families' decisions. Yet other reviews celebrate the facility's strengths with statements that it is "very clean, well kept," and that care providers - across roles - are "very compassionate," underscoring that the facility can deliver outstanding care when managed well and staffed adequately.
Taken together, the collection of reviews presents a complex, mixed portrait of Regency House. For some families, it remains a haven where staff are dedicated, the building is clean, and the care team provides top-notch support and rehab services. For others, it represents a source of frustration and fear, with concerns about leadership, communication, patient safety, and basic daily care. The common thread is that Regency House has the potential to excel and also to falter, depending on factors such as leadership stability, staffing levels, frontline responsiveness, and the facility's willingness to acknowledge and address concerns promptly. Anyone considering Regency House would be well served by visiting in person, meeting with administration and care staff, speaking with current residents and families, and asking pointed questions about staffing, incident reporting, and how changes in ownership may have affected operations.
If you are evaluating Regency House for a loved one, the reviews suggest a careful, two-pronged approach. On one hand, inquire about the current management structure, the ownership status, and recent changes - especially given the references to Patty Small and the sale of the facility - and ask how the leadership plans to ensure consistent, compassionate care going forward. On the other hand, assess the everyday realities: cleanliness, the responsiveness of call systems, the availability of aides, how emergencies and major medical events are communicated, and the overall tone of interaction with residents and families. The best decision may hinge on a fresh assessment of the current staff, culture, and policies, paired with a candid discussion about expectations, safety, and the level of personalized attention your loved one requires.
10 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Alexandria International (6 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Regency House of Alexandria is a warm and inviting assisted living community located in Alexandria, LA. With a focus on providing personalized care and support, we offer both board and care home options as well as skilled nursing facilities for those in need of additional medical attention.
Our community boasts a range of amenities aimed at enhancing the comfort and convenience of our residents. The dining room provides delicious meals prepared with special dietary restrictions in mind, ensuring that each resident's nutritional needs are met. The fully furnished living spaces create a cozy environment where residents can feel at home, while the beautiful garden and outdoor spaces allow for relaxation and fresh air. Our dedicated housekeeping staff ensures that the community remains tidy and clean for the comfort of all.
At Regency House of Alexandria, we understand the importance of social engagement and offer a variety of scheduled daily activities to keep our residents active and entertained. Whether it's participating in group exercises or enjoying arts and crafts sessions, there is always something enjoyable happening within our community.
We prioritize the well-being of our residents by providing assistance with activities of daily living such as bathing, dressing, transferring, and medication management. Coordination with healthcare providers ensures that each resident receives the necessary medical attention they require. We also arrange transportation for medical appointments to ensure timely access to healthcare services.
Located near various amenities, our community offers ease of access to cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and hospitals. This allows residents to enjoy local attractions and maintain their connections within the community.
At Regency House of Alexandria, we aim to provide a comfortable and supportive environment where seniors can thrive in their golden years.
Regency House of Alexandria is located at 5131 Masonic Drive, Alexandria, LA 71301 in Rapides Parish, Louisiana
Regency House of Alexandria on seniors.fyi includes 5 photos including images showing landscaping, interior, trees, living room, decor, dining, exercise equipment, office, and more.
Elder Options
Alexandria, LA
Excellent access to nearby amenities (cafes, park, pharmacies, doctors, hospitals, restaurants, places of worship) for convenience and social life.
Leading Health Care of La
Alexandria, LA
Great access to healthcare and local amenities.
Senior Care Connection
Alexandria, LA
24/7 personalized care with engaging activities and easy access to nearby pharmacies, doctors, hospitals, and amenities.
Matthews Memorial Health Care Center
Alexandria, LA
Comprehensive amenities and 24/7 care
Matthews Memorial Health Care Center reviews
Matthews Memorial Health Care Center images
Marigold Place
Alexandria, LA
Welcoming atmosphere with caring staff and engaging activities.
Marigold Place costs
Marigold Place reviews
Marigold Place images
The Summit
Alexandria, LA
Comprehensive on-site amenities and 24/7 care with convenient transportation and restaurant-style dining.
Comprehensive Supportive Living Arrangements for Adults with Disabilities
Assisted living for adults with disabilities has transformed to provide personalized care and support services aimed at improving residents' quality of life while balancing independence and assistance. However, low-income individuals often face challenges in affording these services, requiring navigation of various financial resources and advocacy for better policies and solutions.
Funding and Affording Assisted Living: A Thorough Overview
Assisted living facilities provide support for older adults needing help with daily activities without extensive medical care, but their costs can be high and vary by location and services offered. Families often seek various funding options and financial strategies to manage these expenses effectively while considering future needs and potential price increases.
Assisted Living Expenses and Long-Term Care Insurance: A Comprehensive Exploration
The article discusses assisted living expenses, the importance of long-term care insurance in covering these costs, and various financing options, highlighting the need for careful policy review and early planning to address potential needs. It also clarifies common misconceptions about Medicare and private health insurance limitations regarding long-term care coverage.
Interior
Decor
Trees
Landscaping
Exercise Equipment
