Regency House of Alexandria
Save5131 Masonic Drive, Alexandria, LA 71301
For more information about senior living options: (844) 490-3973
Regency House is a wonderful facility for both long- and short-term care. The staff - from housekeepers to administration - are compassionate and truly care about residents' health and well-being. The facility is very well kept and clean. The medical and nursing staff are compassionate, knowledgeable, and go beyond job training to provide care with kindness. The administration is available and considerate. Regency House provides excellent care, with staff who go beyond expectations to ensure residents are beautifully maintained. Regency House is a good place that could be recommended to anyone. The rehab program is awesome and the staff are friendly, with a secure building.
They say patient care has fallen since the former owner sold, with no one in charge or showing concern. They describe the management team, including owner Patty Small, as horrible and rude, noting she relies on her workers due to a lack of nursing experience. They claim the facility is awful, with dirty rooms, rude staff, and management that doesn't care, and they would not recommend Regency House. They report a lack of condolences after a loved one's death. They contend some aides are caring, but most aren't, and that call buttons are taken away and told not to touch them. They allege administration lies and failure to follow through on what they say, including concerns about privacy/HIPAA.Regency House of Alexandria is best suited for families that prioritize solid daily nursing care and rehabilitation in a clean, secure setting, and who can tolerate real-world leadership turnover without it coloring the resident's everyday experience. It works best when a resident's needs are met by attentive frontline staff and a facility that feels well kept, with dependable housekeeping and a calming, regulated routine. Those whose priority is a stable, consistently guided administration and transparent, proactive management should look elsewhere, as leadership questions and ownership changes have repeatedly surfaced in feedback and can undermine confidence in long-term planning.
On the upside, multiple families point to a genuinely clean, well-maintained environment where staff members - especially the aides and nurses who handle daily care - tend to be compassionate and responsive. The rehab program often earns praise, described as effective and thorough, with weekend and weekday staff occasionally distinguished in quality. Several accounts emphasize administrators who are accessible and knowledgeable, contributing to a sense that, when the person at the desk is grounded and present, care routines run smoothly and residents' needs are addressed with kindness and competence.
The most troubling themes center on management and perceived leadership instability. Recurrent criticisms cast Patty Small, the former owner, and the administrative layer as rude or disengaged, with some families feeling that management fails to back up good staff or to hold problem behavior accountable. A smaller but pointed portion of reviews alleges rough treatment by some aides, inconsistent adherence to basic care standards, and lapses in communication - such as call buttons not being honored promptly. These reports are not universal, but they are persistent enough to color the trust calculus for families evaluating long-term placement.
When the strong day-to-day care and clean environment align with steady, accountable leadership, the pros can meaningfully offset the cons. For residents who thrive on hands-on caregiving, consistency in the CNA and nursing teams, plus a well-run rehab program, can deliver meaningful quality-of-life gains even amid administrative stress. Yet that offset hinges on the facility sustaining reliable response times, respectful treatment, and ongoing supervision of the frontline staff. Where leadership falters or staff turnover spikes, the same strengths risk being eroded, turning what could be a reassuring option into a source of ongoing worry for families.
Practical decision-making guidance centers on proactive due diligence. Prospective residents should request current leadership presence during tours, inquire about staff-to-resident ratios, and observe how quickly call buttons are answered. It's essential to ask about turnover, recent incidents, and how complaints are investigated and resolved. Families should review recent state inspection reports, talk with current residents and families, and even consider a short-term stay to gauge consistency in care. Budget clarity matters too, especially where costs rise after ownership changes, so verify pricing structures and anticipated increases up front.
For families weighing options in Alexandria, several avenues deserve consideration. Regency House may remain attractive to those who can tolerate leadership variability because the core care team can deliver high-quality daily care and rehab in a clean setting. Alternatively, explore facilities with more consistently perceived administrative stability and a track record of steady leadership, even if that means prioritizing different trade-offs. Home-based care remains a viable option for families seeking maximum control and continuity, particularly when resident needs are manageable at home or with intermittent professional support. In any case, the final choice should rest on demonstrated staffing reliability, transparent governance, and a clear plan for maintaining the standard of care over time.
10 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Alexandria International (6 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Regency House of Alexandria is a warm and inviting assisted living community located in Alexandria, LA. With a focus on providing personalized care and support, we offer both board and care home options as well as skilled nursing facilities for those in need of additional medical attention.
Our community boasts a range of amenities aimed at enhancing the comfort and convenience of our residents. The dining room provides delicious meals prepared with special dietary restrictions in mind, ensuring that each resident's nutritional needs are met. The fully furnished living spaces create a cozy environment where residents can feel at home, while the beautiful garden and outdoor spaces allow for relaxation and fresh air. Our dedicated housekeeping staff ensures that the community remains tidy and clean for the comfort of all.
At Regency House of Alexandria, we understand the importance of social engagement and offer a variety of scheduled daily activities to keep our residents active and entertained. Whether it's participating in group exercises or enjoying arts and crafts sessions, there is always something enjoyable happening within our community.
We prioritize the well-being of our residents by providing assistance with activities of daily living such as bathing, dressing, transferring, and medication management. Coordination with healthcare providers ensures that each resident receives the necessary medical attention they require. We also arrange transportation for medical appointments to ensure timely access to healthcare services.
Located near various amenities, our community offers ease of access to cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and hospitals. This allows residents to enjoy local attractions and maintain their connections within the community.
At Regency House of Alexandria, we aim to provide a comfortable and supportive environment where seniors can thrive in their golden years.
Regency House of Alexandria is located at 5131 Masonic Drive, Alexandria, LA 71301 in Rapides Parish, Louisiana
Regency House of Alexandria on seniors.fyi includes 5 photos including images showing landscaping, interior, exercise equipment, office, fitness, exercise room, entrance, pathway, and more.
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