Lake Charles Care Center

Pros

• The facility is clean and well-maintained, with fresh linens and regularly cleaned clothes for residents.
• Staff members at Lake Charles Care Center are attentive and caring, frequently updating families about residents’ needs.
• Residents enjoy delicious meals, which receive high praise from both staff and family members.
• The Lodge features a modern design, private rooms, and an impressive therapy team that provides quality rehabilitation services.
• Numerous activities such as Bingo, music events, and crafts are available to engage residents socially and recreationally.
• Family members appreciate the friendly demeanor of the staff during visits, contributing to a welcoming atmosphere.

Cons

• The facility lost the resident's clothing and remote for the TV, causing frustration.
• A nurse attempted to administer medication at the wrong time, indicating a lack of attention to detail.
• Release papers could not be located upon checkout, reflecting poor organization.
• The General Manager showed indifference to concerns about a violent roommate situation, suggesting a lack of care for residents' well-being.
• Security was inadequate; there was only one entrance that felt unsafe and poorly lit at night.
• Nurses were sometimes slow to respond to calls for assistance, leading to delays in care.
• The lack of feedback from call buttons made it unclear whether help was on the way.
• TVs in resident rooms lacked remotes and had issues with functionality, causing inconvenience for residents.
• One resident was found in unsanitary conditions, feeling neglected without proper attention or clean bedding before an outing.
• Although the facility appeared clean overall, there were complaints about unpleasant odors within certain areas.

Review

The Lake Charles Care Center has garnered a range of reviews that highlight both commendable aspects and areas in need of improvement. One prominent feature that most reviewers agree upon is the cleanliness of the facility. Many individuals noted that the environment is consistently well-maintained, boasting fresh linens and clean clothing for residents. The modern renovations made to the facility contribute to its appealing ambiance, making it feel less like a sterile medical establishment and more like a comfortable living space. This attention to cleanliness helps create a welcoming atmosphere for both residents and their visiting family members.

Another frequently mentioned positive aspect of Lake Charles Care Center is the attentive nature of its staff. Numerous comments reflect gratitude toward the nurses and caregivers, who are described as caring and responsive to residents' needs. Families appreciate that they are kept informed about any updates related to their loved ones’ care, with many expressing satisfaction over receiving timely phone calls regarding even minor issues. The staff’s friendliness was also positively highlighted during visits; many felt reassured by the compassion shown by caregivers towards their family members.

The quality of meals served at Lake Charles Care Center has been another noteworthy aspect emphasized by visitors. Many reviewers have expressed delight in not only the taste but also the variety offered in resident meals. A standout comment revealed how positively one family member responded to an extra meal provided, stating they would pay for such food at a restaurant. Meal provision seems especially accommodating, as several families indicated that their loved ones could access food throughout the day whenever they desired, reflecting consideration for individual dietary needs and preferences.

However, some experiences shared by families were less than satisfactory, particularly concerning management practices and security protocols within the facility. Some relatives reported distressing incidents where personal items went missing or mismanagement occurred when handling medication schedules or release paperwork during departures. These reviews point toward lapses in organizational efficiency—issues that raise concerns among families who trust this care environment with their loved ones' safety and well-being.

Furthermore, one reviewer raised serious concerns about safety due to inadequate responses from management regarding resident issues; specifically mentioning troubling interactions with violent roommates and insufficient attempts from staff to address these matters satisfactorily. They expressed feelings of disillusionment after initially perceiving high-quality care but eventually facing alarming situations without proper resolutions or adequate acknowledgment from upper management teams responsible for overseeing daily operations.

Despite varied sentiments surrounding quality control and management response times for specific concerns—such as slow nurse assistance when needed—the overall activity program available at Lake Charles Care Center seems quite comprehensive. Residents can participate in various recreational activities like Bingo nights, music sessions, crafts, and worship opportunities designed to engage them socially while nurturing mental wellness within communal settings.

In conclusion, while Lake Charles Care Center showcases numerous strengths—including cleanliness, attentive nursing staff dedicated efforts towards meal services offered alongside engaging activities—there remain critical areas requiring immediate focus for improvement particularly concerning managerial oversight regarding resident safety protocols and community engagement standards visibly experienced firsthand by families involved in caregiving journeys here.

Hospitals

• Extended Care of Southwest Louisiana (0.1 miles)
• Nami (0.7 miles)
• Lake Charles Memorial Hospital (1.5 miles)
• Lake Charles Memorial Hospital Wound Care Center (1.6 miles)
• Avail Health Lake Charles Hospital (1.9 miles)
• Women & Children's Hosp Med (2.3 miles)
• Lake Charles Urgent Care (3 miles)

Physicians

• Wayne A McClure, Od (0.2 miles)
• Interventional Pain Management Clinic (0.5 miles)
• Open Air Mri of Lake Charles (0.7 miles)
• Radiology Specialist (0.7 miles)
• Ochsner Health Center - Urology (0.7 miles)
• Qureshi Nauman Dr (0.8 miles)
• Lake Charles Medical & Surgical Clinic (0.8 miles)

Restaurants

• Shwarmas (0.4 miles)
• Beauxdines (0.4 miles)
• Fiery Crab (0.5 miles)
• Tony's Pizza (0.6 miles)
• Darrell's (0.7 miles)
• Cousin's Lebanese Cuisine (0.7 miles)
• Cinnamon's Bakery Eatery (0.8 miles)

Parks

• Prien Lake Mall Playground (0.5 miles)
• Lake Charles Historic District (1.5 miles)
• Lake Charles Veteran's Memorial Park (1.5 miles)
• Prien Lake Park (3 miles)

Transportation

• Hertz Rent A Car (0.5 miles)

Cafes

• Zeus Cafe (0.6 miles)
• Starbucks (1.5 miles)
• The Charleston Bistro (1.6 miles)
• Panera Bread (1.8 miles)
• Sassy Oil & Vinegar (1.8 miles)
• Starbucks (2.9 miles)

Pharmacies

• Gordon's Pharmacy And Fine Gifts (0.6 miles)
• Gordons Drug Store (0.6 miles)
• Kroger Family Center (0.8 miles)
• Albertsons Pharmacy (1.4 miles)
• Walgreens (1.5 miles)
• Southwest La Hospital Association (1.6 miles)
• Kroger Pharmacy (2.9 miles)

Places of Worship

• Word Of Hope Family Worship (1.3 miles)
• Sacred Heart Catholic Church (2.1 miles)
• Trinity Baptist Church (2.8 miles)
• Redemption Tabernacle (3.4 miles)