Extended Care Of Southwest LA is a nursing home community in Lake Charles, LA.
Information last verified:
2837 Ernest St # B, Lake Charles, LA 70601
For more information about senior living options: (866) 208-4318
Residents mention group therapies as part of their care experience.
A couple of residents and family members specifically point to therapy groups as a meaningful part of the stay. One review also highlights being grateful for the therapy groups after leaving, while another describes the group therapies as “great stuff.”
Food reviews vary widely, with both strong praise and complaints.
Some reviewers say the meals were hot and prepared with care. Others describe the food as terrible. A separate review also calls out the food as good, which suggests results can differ by person and situation.
Families report trouble reaching the facility or getting timely responses.
Several negative reviews focus on communication barriers during a loved one’s stay. One reviewer says phone lines were “always down,” and another says they tried contacting the facility multiple times without a callback. A separate review also describes strict visitor restrictions, including limits on what visitors can bring.
Some reviewers describe serious problems with staff conduct.
A few reviews raise concerns about how staff treated patients, including claims of abuse and beatings. Another review alleges bruising and a lack of follow-through, while a separate complaint describes staff or workers speaking badly to a child. These accounts stand out compared with other reviews that mention positive staff experiences.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.
Skilled Nursing Facility
Lake Charles Regional (5 miles away)
High acuity careExtended Care Of Southwest LA is located at 2837 Ernest St # B, Lake Charles, LA 70601 in Calcasieu Parish, Louisiana
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