Jena Nursing And Rehabilitation Center
Save5877 Aimwell Road, Jena, LA 71342
For more information about senior living options: (844) 490-3973
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A long thread of reviews paints a troubling picture of this Louisiana nursing and rehabilitation facility, where families repeatedly describe serious concerns about medical care, communication, and overall safety. Several accounts center on heartbreaking emergency situations involving relatives who were in the facility for extended recovery after ICU stays. One sister with a trach, ventilator, and PEG tube was moved away from the nurse's station, and her family says she repeatedly ended up in the emergency room after episodes that allegedly involved the disconnection of the trach. In one ER visit, she was described as "gray" after what was said to be a high blood pressure crisis, and the family recounts a subsequent return to the ER with a claim of "NO PULSE" and one chest compression just two days later. The family members who shared these stories say the hospital staff questioned the diagnoses given by the facility and that vital signs and breathing were not consistently monitored when the patient left the facility, raising fears about the standard of care in those moments.
The concerns about medical management extend beyond emergency episodes to day-to-day medication administration. Reviewers describe situations in which medications were not updated in a timely way - administering drugs the patient had already been taken off of during hospital readmissions or transfers. This issue feeds into broader worries about the facility's ability to maintain accurate and current medical records across hospital visits. There are repeated claims that this led to adverse events or unnecessary risks for residents, fueled by the belief that staff at the facility either did not know or did not verify recent treatment plans and prescriptions before continuing care at discharge or transfer.
Communication, access, and responsiveness are a recurring theme throughout the accounts. Several reviewers complain that calls to the facility go unanswered and that front desk staff or operators do little to connect families with the right person or to provide timely information about a loved one's condition. One specific anecdote mentions a staff member allegedly inappropriately interacting with a resident in a way that raises serious concerns about privacy and boundaries, underscoring the sense that some residents may not be adequately supervised. Families also describe difficulty in arranging visits or getting timely updates, with mentions of residents being hard to reach by phone and staff being slow to respond to concerns or requests for information.
Beyond medical care and communication, the physical condition of the facility and the day-to-day care environment are described negatively by multiple reviewers. One account contrasts the exterior appearance of the building with the interior, stating that the outside looks nice while the rooms resemble detention centers. Complaints include odors described as dirty diapers and leaking nutrition supplements, with references to feces or blood on walls and inconsistent hygiene. The staffing level is called into question with statements like "one staff per hall at times," implying inadequate coverage to meet residents' needs. Bed sores, infections such as UTIs, and other deteriorations in residents' health are mentioned as ongoing issues in some reviews, contributing to a sense that residents' conditions could worsen rather than improve under the facility's care.
Billing and financial practices also feature prominently in the stories shared. Several reviewers report ongoing billing problems even after payments had been made, with bills continuing to arrive years later. This issue is paired with a general sense of unresponsiveness - from the administrative side as well as from the admissions or business office - leaving families frustrated and financially unsettled. The combination of alleged clinical mismanagement and administrative scarcities - phone access, transparency, and billing accuracy - creates a broader impression of a facility struggling to harmonize clinical care with dependable administrative operations.
Amid the gravity of many complaints, there are a few notes that complicate the portrait with elements of praise. Some reviewers insist that the facility's challenges are not universal and point to individual staff members who are described as caring and responsive. In particular, one account credits a nurse named Angel with recognizing a life-threatening condition and sending a patient to the hospital when needed, ultimately improving the outcome. Other posts express affection for certain staff and praise particular roles, such as activities directors or general teams that residents and families find supportive. A handful of reviews contend that the facility has improved over time, especially when compared with older, more fraught accounts, and suggest that contemporary conversations should focus on recent experiences rather than distant histories.
Several writers acknowledge the difficulty of judging-long term care facilities given the broader context of Louisiana's long-term care system, noting that many facilities share systemic issues beyond a single institution. A few reviews urge prospective visitors to seek out recent impressions - either through current reviews or by scheduling a tour to assess how the facility operates today. They advise talking directly with the director of nursing or the administrator, observing how staff interact with residents, and evaluating whether the environment supports safe, timely communication and routine medical oversight. The underlying message across these perspectives is that, in a setting like this, firsthand observation and up-to-date information are essential for forming a fair judgment about current conditions.
Taken together, the collection of experiences presents a complex and uneven picture. The most consistent threads describe serious concerns about patient safety and medical management, frequent lapses in communication and accessibility, and ongoing administrative challenges that affect billing and accountability. Simultaneously, there are voices that emphasize individual acts of care and improvement, arguing that the quality of experience can vary by staff and by time, and suggesting a careful, current assessment rather than decisions based on older narratives. If you are navigating choices about this facility, the prevailing recommendation from these reflections is to prioritize up-to-date information, request a thorough tour, and engage directly with leadership to understand current practices, staffing, and oversight - especially for residents with complex medical needs.
Jena Nursing And Rehabilitation Center in Jena, LA is an assisted living community that offers a wide range of amenities and care services to meet the needs of its residents. The community features a beauty salon, where residents can get their hair and nails done, as well as cable or satellite TV for entertainment. Community operated transportation is available for outings and appointments, and there is also a computer center for residents to use.
Dining at Jena Nursing And Rehabilitation Center is restaurant-style, with delicious meals prepared and served to residents. There are special dietary restrictions available for those who require them. The community also has a fitness room and a wellness center, promoting physical health and well-being.
Residents have access to private bathrooms and fully furnished living spaces, ensuring their comfort and privacy. Housekeeping services are provided to keep common areas clean and tidy. Move-in coordination assistance is also available to make the transition into the community as smooth as possible.
Jena Nursing And Rehabilitation Center offers various activities to keep residents engaged and entertained. These include concierge services, fitness programs, planned day trips, resident-run activities, and scheduled daily activities. There is also a gaming room, small library, and outdoor space for relaxation.
Care services at the community include 24-hour call system and supervision to ensure the safety of residents at all times. Assistance with activities of daily living such as bathing, dressing, and transfers is provided when needed. Medication management is also offered to help residents stay on top of their medication schedules.
For those with specific dietary needs or preferences, Jena Nursing And Rehabilitation Center can accommodate special dietary restrictions such as diabetes diets. Transportation arrangements can be made for non-medical purposes as well as transportation to doctors' appointments.
In terms of location, the community benefits from being close to various amenities in the area. There are two cafes nearby along with six pharmacies and restaurants. For recreational purposes or spiritual fulfillment, there are parks and places of worship within close proximity.
Overall, Jena Nursing And Rehabilitation Center is a well-equipped assisted living community that strives to provide its residents with the care and amenities they need for a comfortable and fulfilling lifestyle.
Jena Nursing And Rehabilitation Center is located at 5877 Aimwell Road, Jena, LA 71342 in La Salle Parish, Louisiana
Jena Nursing And Rehabilitation Center on seniors.fyi includes 5 photos including images showing healthcare, porch, landscaping, entrance, living room, fireplace, television, bookshelves, and more.
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