Belle Maison Nursing & Rehabilitation

Pros

• Residents at Belle Maison have a voice in their care through resident council meetings, fostering a sense of community and involvement.
• There has been noticeable improvement in staff morale and family member interactions over the last 18 months.
• The facility is aesthetically pleasing, clean, and well-maintained, contributing to a comfortable living environment for residents.
• Daily activities are scheduled to encourage resident participation, including faith-based options for those who wish to engage in devotions.
• One family member expressed satisfaction with their loved one’s happiness and active engagement in the community, highlighting the social connections fostered at Belle Maison.
• Family members report receiving good communication regarding their loved ones' care, with management being attentive and responsive to concerns about their residents' well-being.

Cons

• The management at Belle Maison is inaccessible to family members, leading to a lack of communication during critical times, such as when a resident passes away.
• There is high turnover among staff, which negatively impacts the residents.
• One resident experienced a severe injury while waiting for help, having to contact family members directly for assistance rather than receiving timely care from the staff.
• A previous incident involved another fall where family members were not informed until many hours later, raising concerns about the management of resident safety.
• The establishment is reportedly under government watch, indicating potential regulatory issues or concerns regarding care quality.

Review

Belle Maison has emerged as a prominent choice for elder care, with many recognizing it as a valuable place for seniors to spend their latter years. One of the facility’s noteworthy features is its commitment to involving residents in decision-making through resident council meetings, allowing them a voice in their living environment. This inclusivity fosters a sense of community and belonging among the residents, contributing positively to their overall experience.

Recently, management has undergone changes that have shown improvements in certain areas; however, there remain concerns regarding communication between management and family members. For instance, one reviewer shared a deeply personal experience related to their mother's passing during the pandemic. Despite being a long-term resident at Belle Maison for four and a half years, the family felt neglected when they did not receive any communication from management after leaving messages. Instead, all they received was a brief call from the nurse on duty informing them about the loss—a situation that left them feeling unsupported during an incredibly difficult time.

On a brighter note, many families have observed positive shifts in staff morale and treatment towards family members over the last 18 months. Improved interactions between staff and family can enhance the quality of care provided to residents. Family members often serve as invaluable resources when collaborating with staff on best practices for care—something that seems to be increasingly acknowledged at Belle Maison.

Despite these improvements, high turnover rates among staff pose challenges both for caregivers and residents alike. Frequent changes in personnel can disrupt continuity of care and create uncertainty for elderly individuals who rely heavily on familiar faces for comfort and support. The administration's efforts must focus not only on improving resident experiences but also on cultivating stability within their staffing structure.

In terms of aesthetics, Belle Maison excels; visitors frequently remark on its cleanliness and well-maintained environment. With no noticeable odors lingering in common areas or individual rooms, the space appears inviting and pleasant. Daily activities are scheduled consistently, ensuring that residents have plenty of opportunities to engage socially or partake in hobbies should they choose to do so. Faith-based activities are also available for those interested in spiritual enrichment—a feature appreciated by many families looking to honor their loved ones' beliefs.

However, not all experiences at Belle Maison paint such a favorable picture. A contrasting review raised urgent concerns about safety protocols within the facility. A severe incident involving an elderly resident revealed alarming lapses when she sustained significant injuries due to falling while waiting for assistance—an event that prompts serious questions about how emergencies are handled within the establishment. Such incidents underscore potential gaps in monitoring or immediate response systems that need addressing to ensure resident safety above all else.

In conclusion, while there are commendable aspects of life at Belle Maison—including improved morale among staff and diverse activity offerings—the challenges associated with communication breakdowns between management and families must be addressed thoroughly. Additionally, serious safety concerns highlighted by some reviews reflect an urgent need for ongoing evaluation of emergency protocols within the facility. Overall, prospective residents' families might find it vital to consider both positive testimonials alongside critical feedback while making decisions about eldercare options like Belle Maison.

Physicians

• North Oaks Internal Me (0 miles)
• Northshore Internal Medicine Associates (0.1 miles)
• Plaza Orthopedics (0.1 miles)
• North Oaks Orthopaedic Specialty Center (0.1 miles)
• North Oaks ENT & Allergy Clinic (0.1 miles)
• North Oaks Urology (0.1 miles)
• Hernandez Edward MD North Oaks Imaging Associates (0.1 miles)

Pharmacies

• Scott's Pharmacy (0.6 miles)
• Southern Pharmaceutical (0.9 miles)
• Floyd's Family Pharmacy (0.9 miles)
• Walgreens (1.4 miles)
• Walmart Pharmacy (1.5 miles)
• Walmart Pharmacy (1.5 miles)
• Walgreens (1.8 miles)

Transportation

• Wildlife Art Taxidermy (1.2 miles)
• Alamo (2.6 miles)

Places of Worship

• Woodland Park Baptist Church (1.2 miles)
• Oak Tree Life Center (1.5 miles)
• First Presbyterian Church (2.7 miles)
• Church of Jesus Christ of Latter Day Saints (2.8 miles)
• First Bethel Indpndnce Methodist Untd Prgrssve Cmmnty (3.2 miles)
• New Home Family Worship Center of Hammond (3.7 miles)
• Grace Independent Baptist Church (5.8 miles)

Restaurants

• Chick-Fil-A (1.2 miles)
• Margaritas Mexican Restaurant (1.3 miles)
• Nagoya Hammond (1.3 miles)
• Raising Cane's Chicken Fingers (1.3 miles)
• Wendy's (1.4 miles)
• McDonald's (1.4 miles)
• Subway (1.6 miles)

Cafes

• Pj's Coffee (1.3 miles)
• Rainbow Daiquiris & Gourmet (2 miles)
• Yellow Bird Cafe (2.8 miles)
• Starbucks (3 miles)
• Java City (3.5 miles)
• Hickory Small Animal Hospital (12.1 miles)

Parks

• Joyce Wildlife Management Area (8.2 miles)