Integrated Health Svc

Pros

• They were very helpful with getting the process completed from start to finish.
• The rehab staff is excellent.
• Two aides are wonderful.
• The experience was very nice; it was really clean and the workers were sweet.
• Kalyn Green and Royce (CNA) provided good care.
• Donna Chenervert, Kalyn Green, Lakesha Barker, Charmaine Jackson, Quavonna Burton, and Royce Stewart were praised for going above and beyond.
• ARCHIE had a wonderful time thanks to Gonzales Healthcare.
• The pictures on the website seem wonderful and ideal for loved ones.
• The front office looked immaculate.

Cons

• The facility is dirty and run-down, with many amenities not working and a general sense that it should be shut down.
• The staff are rude, unfriendly, and unprofessional, with chronic understaffing leading to neglect and excuses.
• Residents have gone days without the medications they desperately need.
• Call buttons are often ignored and patients experience delays in receiving oxygen or other needed help.
• The environment is unsanitary, with strong smells and shared dirty bathrooms.
• Wound care and feeding are mishandled, contributing to pain, infection risk, and improper care.
• There are serious lapses in communication and responsiveness, including delayed notification of families when a patient worsens.

Review

Gonzales Healthcare Nursing Home appears in many voices as a place where families wrestle with serious and recurring concerns about the quality and safety of care. Across a variety of experiences, the common thread is a sense of distress rooted in understaffing, delayed responses, and a pattern of neglectful or inconsistent care. Several reviewers describe long-standing issues that affected basic needs, from timely medication administration to proper wound and feeding care, and even to the overall atmosphere and cleanliness of the facility. The stories are not uniform, but the weight of the negative experiences dominates many of the accounts, leaving readers with a stark impression of vulnerability and alarm.

A large portion of the feedback centers on neglect and medical mismanagement. Some reviewers report that loved ones went days without essential medications, and one account recounts a colostomy bag not being changed for two weeks. There are mentions of feeding being done incorrectly through a feeding tube and delays in getting nourishment or necessary treatments. Wounds and infections appear in multiple tales: a pressure sore developed after hip surgery, a wound infection that was not diagnosed promptly, and a patient with an open wound from the stomach down to the wound vac who did not receive timely medical attention. In one particularly alarming case, a patient was found unresponsive and only later hospital care learned of the decline, with the nurse allegedly forgetting to call relatives. Together, these stories convey a troubling impression that basic medical oversight and timely intervention were inconsistent at best and seriously harmful at worst.

Understaffing and accessibility are recurring themes that color many passages. Reviewers describe the facility as consistently understaffed, with staff who are often unable to answer simple questions or attend to needs promptly. The result, according to several accounts, is a lack of timely assistance when a patient needs help - whether it's getting medications, using the call button, or receiving critical daily care like turning, feeding, or monitoring. Some patients and families report being forced to advocate aggressively just to obtain basic care, sometimes to the point of repeatedly contacting the nursing station or hospital staff. The consequence, for many, is a sense of being forgotten or ignored, with loved ones left in discomfort or distress for extended periods.

Sanitation, smell, and the environment come up repeatedly as well. Several reviewers mention unpleasant odors, unsanitary bathroom conditions, and the overcrowded feeling of shared spaces. One person notes that two rooms sharing a bathroom is unacceptable from a cleanliness standpoint, while others describe patients sitting in the same spot all day with little interaction or activity - an atmosphere described as dull, depressing, and dehumanizing. The repeated emphasis on smell and cleanliness reinforces the impression that the environment itself can undermine comfort and dignity for residents.

In contrast to the negative narratives, there are several pockets of praise for individuals and some positive experiences, particularly in the rehabilitation arena or among staff who went above the call of duty. A number of reviews laud specific employees by name for their care and kindness, and one account thanks the rehab staff for a recent discharge, calling the experience "excellent." A few voices express admiration for particular aides who are described as wonderful and dedicated, recognizing that on some shifts there are caregivers who truly try to make a difference despite systemic constraints. The sentiment here is mixed: there are dedicated workers who earn heartfelt gratitude, even as the broader picture remains troubling for many residents and families.

The tension between rehabilitation and long-term care is another thread that runs through the feedback. Some reviewers distinguish between rehab services, which were sometimes praised for professionalism and kindness, and long-term care, which was described as hindered by understaffing, poor communication, and ineffective care planning. A former patient's remarks about having a nice experience during rehab, contrasted with a poor overall long-term care experience, highlight a concern that the facility's strengths may lie in short-term programs rather than in sustained, consistent care for longer stays. This nuance - where the environment and staff might perform better in certain contexts - adds complexity to how families assess whether Gonzales Healthcare is suitable for their loved ones.

The overall message from these accounts is a call for caution and accountability. The most emphatic statements urge readers not to entrust loved ones to the facility, particularly for long-term care or situations requiring reliable, ongoing medical attention. Yet there are also acknowledgments that some staff members care deeply and can make a meaningful difference, even if their efforts are constrained by staffing levels or administrative gaps. For those weighing options, the reviews present a conflict: moments of compassionate care and professional capability at odds with frequent reports of neglect, mismanagement, and an environment that many find unsanitary or emotionally draining. The spectrum suggests that any decision about placement should involve careful verification of current conditions, direct visits, and clear conversations about staffing, wound care, medication management, and daily living needs.

In sum, the narrative surrounding Gonzales Healthcare Nursing Home is dominated by sharply negative experiences related to neglect, inadequate staffing, and inconsistent medical attention, punctuated by occasional praise for specific individuals and rehabilitation staff. The stories depict a facility where basic dignity and timely care are not reliably guaranteed, prompting strong warnings from families who have lived through these episodes. At the same time, a few reviewers recognize that there are dedicated workers who can and do provide meaningful care, underscoring the reality that the quality of experience may vary by shift, department, and individual caregiver. For anyone considering this facility, the weight of these experiences suggests proceeding with diligence: visit in person, ask pointed questions about staffing and med administration, observe how the environment feels and functions, and seek independent guidance to ensure that any choice aligns with the needs and safety of a loved one.

Located in the heart of Gonzales, Louisiana, this neighborhood offers a variety of amenities for seniors looking to settle down in a peaceful and convenient area. With a range of dining options including Grand Wall Chinese Super Buffet, Raising Cane's Chicken Fingers, and Chicken Salad Chick, residents can enjoy delicious meals without having to travel far. Nearby pharmacies such as Walgreens and CVS Pharmacy ensure easy access to medications and healthcare essentials. In case of emergencies, hospitals like Our Lady of the Lake Regional Medical Center are just a short distance away. Places of worship like Life Cathedral Worship Center and St Paul Baptist Church cater to spiritual needs, while cafes like Carlico Cafe provide cozy spots for socializing. For outdoor enthusiasts, parks such as Highland Road Park offer opportunities for leisurely walks and relaxation. Overall, this area in Gonzales is a well-rounded community that provides convenient services and activities for seniors seeking a comfortable living environment.

Restaurants

• Grand Wall Chinese Super Buffet (1 miles)
• Raising Cane's Chicken Fingers (1 miles)
• Taco Bell (1 miles)
• Piccadilly (1 miles)
• Whataburger (1.1 miles)
• Sonic Drive-In (1.1 miles)
• Chicken Salad Chick (1.5 miles)

Pharmacies

• Walgreens (1.1 miles)
• CVS Pharmacy (1.2 miles)
• Cooper’s Pharmacy (1.5 miles)
• Walgreens (1.6 miles)
• Dupre Pharmacy (4.6 miles)
• Walgreens (6.2 miles)
• CVS Pharmacy (9.8 miles)

Hospitals

• Our Lady of the Lake Physician Group Community Clinic (1.1 miles)
• Emergency Department, Our Lady of the Lake Ascension (1.6 miles)
• Our Lady of the Lake Regional Medical Center (1.6 miles)
• Prevost Memorial Hospital (10.8 miles)
• Viable Solutions (11.7 miles)
• Woman's Hospital (12.4 miles)
• Woman's Hospital-Labor & Delivery (12.4 miles)

Places of Worship

• Life Cathedral Worship Center (1.1 miles)
• St Paul Baptist Church (1.6 miles)
• St John the Evangelist Catholic Church (4.9 miles)
• New St Peter's Baptist Church (8.1 miles)
• St Luke AME Church (9.4 miles)
• Shekinah Glory Christian (9.8 miles)
• Greater Mount Pilgrim Baptist Church (10.1 miles)

Cafes

• Carlico Cafe (1.2 miles)
• Starbucks (1.9 miles)
• Starbucks (4.3 miles)
• Pj's Coffee (4.9 miles)
• Starbucks (10.2 miles)
• Starbucks (12.8 miles)
• Reve Coffee Lab (13.6 miles)

Physicians

• Adult Medicine and Diagnostic Center (1.3 miles)
• Baton Rouge Urology Group (1.4 miles)
• Muzychka, Daria, Md - St Elizabeth Physicians (1.6 miles)
• Louisiana Dermatology Associates (1.6 miles)
• Our Lady of the Lake Physician Group St. Amant (4.3 miles)
• Our Lady of the Lake Physician Group Dutchtown - Sleep Medicine (4.5 miles)
• The Allergy, Asthma & Sinus Center (5.6 miles)

Parks

• Paula Park (5.9 miles)
• Donaldsonville Historic District (9.5 miles)
• Highland Road Park (11.5 miles)
• BREC's Baringer Road Park (11.8 miles)
• The Preserve at Harveston (13.1 miles)