Integrated Health Svc in Gonzales, LA

Pros

• They were very helpful with getting the process completed from start to finish.
• The rehab staff are excellent.
• The staff are caring and professional, and residents are in good hands.
• The facility is clean and the staff are friendly.
• The staff are great and friendly, and they are kind and helpful to visitors.
• The environment is friendly and warm.
• The receptionist at the door was great, polite and courteous.
• Archie had a wonderful time thanks to Gonzales Healthcare.
• Health care workers and nurses provided wonderful care for Grandma.
• The facility is absolutely wonderful, with caring and compassionate staff and a family-like environment.

Cons

• The place is dirty and run down.
• Much of the equipment doesn't work.
• The staff are rude and unprofessional.
• Residents are left without necessary medicine for days.
• The facility should be shut down.
• It's the worst place to send a loved one.
• The staff are unfriendly and can't answer simple questions.
• The facility is chronically understaffed, leading to neglect and poor care.
• A colostomy bag wasn't changed for two weeks.
• Feeding was mishandled, with feedings given inappropriately and rushed into the feeding tube.
• The bathrooms are unsanitary and two rooms sharing a bathroom is unacceptable.
• Call buttons are often ignored and oxygen needs go unanswered for long periods.

Review

Gonzales Integrated Health Services is best suited for families seeking a short-term post-acute rehab option where rehab-focused care and a generally clean environment can be expected, but where vigilant advocacy will be necessary. It can work for residents who recover quickly from surgery or an acute health event and for whom family involvement will drive adherence to therapy plans and medication schedules. This community is not ideal for those aiming for a stable, dependable long-term home with uniformly attentive nursing care around the clock. The balance of experiences in the reviews suggests a real upside in rehabilitation engagement and a risky downside in long-term care consistency, making the facility suitable only if a rigorous oversight plan accompanies admission.

Alternatives become worth considering for families prioritizing consistently high staffing levels, dependable med management, and strong infection control. If a resident's needs emphasize steady, proactive nursing responses, timely medication administration, and regular, meaningful daily interactions beyond supervised activities, other facilities with demonstrated staffing stability and clearer quality assurance hold more appeal. In short, this community may meet short-term rehab needs, but it is less reliable as a long-term home when safety and daily care dependability are non-negotiable.

On the upside, several reviews highlight concrete positives that do matter in a rehab stint. When the rehab team is engaged, patients report progress and caregivers note professional, compassionate engagement from certain aides and nurses. Cleanliness and a welcoming campus experience the eye test of care, and at times the administration team is described as courteous and constructive. These positive threads indicate that, under the right conditions and with careful supervision, residents can receive meaningful therapy and enjoy respectful interactions with staff. For families who can be present to monitor treatment plans and advocate for needed services, these strengths can translate into tangible recovery gains.

Yet the core concerns repeatedly surface and cannot be dismissed. The most troubling themes revolve around understaffing, inconsistent med administration, and delayed responses to urgent needs. Several accounts describe days with no timely feeding or medication, call buttons left unanswered, and residents left sitting in discomfort or in diapers for extended periods. Wound care and infection control also appear to be inconsistent, with reports of pressure sores, unread wounds, and even hospital transfers that could have been prevented with more proactive monitoring. These safety and quality gaps undermine confidence in long-term care and deserve serious attention before choosing this facility for ongoing residence.

The practical translation for decision-making is clear. Families evaluating this community should demand current, detailed staffing data (nurse-to-resident ratios by shift, aide coverage per unit), and request transparent med-management processes with documented follow-through. Inquire about wound care protocols, infection-control metrics, and how the center handles urgent calls and nighttime needs. Arrange to observe care on multiple days and times, including weekends, to gauge responsiveness and interactions. Request a direct meeting with the rehab director and the administrator to review a resident's hypothetical daily routine, care plans, and discharge expectations, ensuring alignment with the family's priorities and the resident's medical needs.

Ultimately, the bottom line is pragmatic and decisive: this community has credible strengths in rehabilitation engagement and some compassionate, professional staff, but the recurrent, explicit reports of neglect, under-staffing, and unsafe gaps in daily care cannot be ignored. For a resident who needs a reliable long-term home, or for families who cannot tolerate inconsistent response times and gaps in basic care, look elsewhere. For a short-term rehab pursuit where families are prepared to be present, ask hard questions, and insist on strict care standards, it can be a viable option - provided the care plan, staffing assurances, and ongoing oversight are clearly documented and actively managed. Proceed with caution, and prioritize a concrete plan that insures safety and daily quality of life before committing.

Located in the heart of Gonzales, Louisiana, this neighborhood offers a variety of amenities for seniors looking to settle down in a peaceful and convenient area. With a range of dining options including Grand Wall Chinese Super Buffet, Raising Cane's Chicken Fingers, and Chicken Salad Chick, residents can enjoy delicious meals without having to travel far. Nearby pharmacies such as Walgreens and CVS Pharmacy ensure easy access to medications and healthcare essentials. In case of emergencies, hospitals like Our Lady of the Lake Regional Medical Center are just a short distance away. Places of worship like Life Cathedral Worship Center and St Paul Baptist Church cater to spiritual needs, while cafes like Carlico Cafe provide cozy spots for socializing. For outdoor enthusiasts, parks such as Highland Road Park offer opportunities for leisurely walks and relaxation. Overall, this area in Gonzales is a well-rounded community that provides convenient services and activities for seniors seeking a comfortable living environment.

Restaurants

• Grand Wall Chinese Super Buffet (1 miles)
• Raising Cane's Chicken Fingers (1 miles)
• Taco Bell (1 miles)
• Piccadilly (1 miles)
• Whataburger (1.1 miles)
• Sonic Drive-In (1.1 miles)
• Chicken Salad Chick (1.5 miles)

Pharmacies

• Walgreens (1.1 miles)
• CVS Pharmacy (1.2 miles)
• Cooper’s Pharmacy (1.5 miles)
• Walgreens (1.6 miles)
• Dupre Pharmacy (4.6 miles)
• Walgreens (6.2 miles)
• CVS Pharmacy (9.8 miles)

Hospitals

• Our Lady of the Lake Physician Group Community Clinic (1.1 miles)
• Emergency Department, Our Lady of the Lake Ascension (1.6 miles)
• Our Lady of the Lake Regional Medical Center (1.6 miles)
• Prevost Memorial Hospital (10.8 miles)
• Viable Solutions (11.7 miles)
• Woman's Hospital (12.4 miles)
• Woman's Hospital-Labor & Delivery (12.4 miles)

Places of Worship

• Life Cathedral Worship Center (1.1 miles)
• St Paul Baptist Church (1.6 miles)
• St John the Evangelist Catholic Church (4.9 miles)
• New St Peter's Baptist Church (8.1 miles)
• St Luke AME Church (9.4 miles)
• Shekinah Glory Christian (9.8 miles)
• Greater Mount Pilgrim Baptist Church (10.1 miles)

Cafes

• Carlico Cafe (1.2 miles)
• Starbucks (1.9 miles)
• Starbucks (4.3 miles)
• Pj's Coffee (4.9 miles)
• Starbucks (10.2 miles)
• Starbucks (12.8 miles)
• Reve Coffee Lab (13.6 miles)

Physicians

• Adult Medicine and Diagnostic Center (1.3 miles)
• Baton Rouge Urology Group (1.4 miles)
• Muzychka, Daria, Md - St Elizabeth Physicians (1.6 miles)
• Louisiana Dermatology Associates (1.6 miles)
• Our Lady of the Lake Physician Group St. Amant (4.3 miles)
• Our Lady of the Lake Physician Group Dutchtown - Sleep Medicine (4.5 miles)
• The Allergy, Asthma & Sinus Center (5.6 miles)

Parks

• Paula Park (5.9 miles)
• Donaldsonville Historic District (9.5 miles)
• Highland Road Park (11.5 miles)
• BREC's Baringer Road Park (11.8 miles)
• The Preserve at Harveston (13.1 miles)