Ascension Oaks Nursing & Rehabilitation Center

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Ascension Oaks Nursing & Rehabilitation Center Ascension Oaks Nursing & Rehabilitation Center Ascension Oaks Nursing & Rehabilitation Center Ascension Oaks Nursing & Rehabilitation Center

Ascension Oaks Nursing & Rehabilitation Center

711 West Cornerview Road, Gonzales, LA 70737

For more information about senior living options: (844) 490-3973

2.8 from 12 reviews
5 stars
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Skilled Nursing Facility

Overall Review of Ascension Oaks Nursing & Rehabilitation Center

Pros

  • pro The staff were extremely friendly and helpful and took excellent care of residents.
  • pro The reviewer's mother has been very happy there, made good friends, and stays busy with activities.
  • pro Ascension Oaks is a great place to live, with great staff.
  • pro The facility always offers fun activities for residents to participate in.
  • pro The staff are very nice and are very good to the residents.
  • pro The reviewers would highly recommend Ascension Oaks nursing home and rehabilitation.

Cons

  • pro The reviewers describe Ascension Oaks as "a joke," with nurses ignoring residents and displaying attitude.
  • pro They characterize the facility as neglectful, with lack of supervised staff, jail-like food, and mistreatment such as grabbing residents by the back of the pants and giving wedgies.
  • pro They say the staff are messy and uncaring, often outside smoking or on their phones, and that the facility is not clean.
  • pro They report unsanitary living conditions leading to hospitalizations, dehydration, loss of kidney function, and a bloodstream infection.
  • pro They recount numerous falls with no notification to family.
  • pro They describe an incident where an uncle's leg was cut by a wheelchair and an aide's fingernail, resulting in infection.
  • pro They warn not to leave family there due to complacency, poor management, and unaddressed problems.

Review

The collection of reviews about Ascension Oaks nursing home and rehabilitation in Gonzales, Louisiana presents a wide spectrum of experiences, from deeply positive to alarmingly negative. Some residents and families praise the facility for its friendly staff, engaging activities, and genuine care, while others recount serious concerns about neglect, cleanliness, safety, and communication. Taken together, the remarks paint a picture of a place that can feel like two different environments depending on when and where you look, with several recurring themes that merit attention for anyone considering care for a loved one.

Several reviewers describe Ascension Oaks in very favorable terms. In these accounts, the staff is described as extremely friendly and helpful, with particular praise for the care provided during recuperation after injuries. One family member recalls that their husband received excellent care during a rehabilitation stay following a broken hip, with both the administrator and social worker singled out for their kindness and support. Another reviewer notes that their mother, after being admitted in April 2024, has been very happy, making friends, staying busy, and participating in a steady stream of activities. Statements like "great place to live" and "the staff are all very nice and very good to the residents" appear in multiple reviews and contribute to a strong impression of a well-meaning, capable team in some shifts or at certain times.

Alongside these positive experiences, the same set of reviews contains persistent, vocal criticisms that echo across several accounts. Common complaints include neglectful behavior and a perceived lack of supervision among staff, with concerns about how residents are treated, assisted, and monitored. Some reviewers describe what they interpret as poor staffing levels and insufficient attention to resident needs, including reports of meals not being served or trays left untouched, and one account alleging that staff were more focused on outside matters than on resident care during the day. There are vivid accusations of mistreatment, such as moving residents roughly, grabbing at clothing to reposition people, or administering care in a way that residents found uncomfortable or traumatic. In addition, multiple reviewers point to uncaring or distracted CNAs who spent time on their phones or outside smoking instead of assisting residents, contributing to an overall impression of care gaps.

Cleanliness and equipment concerns also recur. Several reviews describe dirty rooms and unsanitary conditions, paired with reports of broken equipment and inadequate training for memory-care staff. One account describes a facility that felt chaotic and poorly maintained, with a sense that management was either not fully addressing the problems or was slow to respond to complaints. The tone across these criticisms is often urgent, with families expressing strong disappointment and urging prospective visitors to be cautious or to seek out alternatives if possible.

Perhaps the most distressing narratives center on health crises and safety incidents. One review recounts a mother's rapid decline during a three-month stay, including multiple falls that the family was not informed about, bruising that was only discovered during visits, and meals left uneaten for extended periods. The review describes a decline from walking with a walker to becoming bed-bound, dehydration, and a severe bacterial infection tied to unsanitary conditions at the facility, culminating in a hospital stay that revealed substantial kidney impairment. The reviewer characterizes the experience as a dramatic and avoidable deterioration that led to a permanent change in the mother's condition, and explicitly states that Ascension Oaks would not be a place they would choose again for someone they care about.

Another account highlights a terrifying incident where a caregiver allegedly cut the uncle's leg with a wheelchair and fingernail, resulting in infection. This single event is cited as emblematic of broader concerns about patient safety and quality of care. A separate reviewer labels the facility as short-staffed and expresses strong disappointment with the level of care provided, underscoring a recurring fear among some families that emergencies could occur without adequate supervision or timely intervention.

Overall, the reviews present Ascension Oaks as a facility capable of delivering compassionate, attentive care in some circumstances while simultaneously evoking worry about safety, cleanliness, and staffing in others. The contrasting experiences suggest that outcomes may vary by shift, staff assignments, or perhaps the specific unit within the facility (for example, memory care vs. rehabilitation). The positive narratives emphasize kindness, prompt support, and meaningful activities that foster a sense of community for residents and peace of mind for families. The negative narratives emphasize a perceived disconnect between administrative claims and frontline practice, with repeated calls for better supervision, improved hygiene and safety procedures, more consistent staffing, and more transparent communication with families - especially when incidents occur or when a resident experiences a downturn.

Prospective families reading these accounts should approach Ascension Oaks with a balanced lens. Individual experiences appear highly variable, and while there are clearly stories of excellent care and genuine compassion, there are also warnings about neglect, unsafe conditions, and insufficient responsiveness to falls and medical needs. If considering this facility, it would be prudent to conduct on-site visits, meet the care team, ask pointed questions about staffing levels, incident reporting, and how they handle falls and infections, and review any available inspection reports or quality metrics. In short, Ascension Oaks may be a good fit for some residents, but for others, especially those requiring close supervision and rigorous infection control, the concerns cited by several reviewers suggest that alternative options should be explored or at least carefully scrutinized before making a placement decision.

Features

Housing

  • 102 resident community capacity 102 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Baton Rouge Metropolitan (25 miles away) Baton Rouge Metropolitan (25 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Ascension Oaks Nursing & Rehabilitation Center in Gonzales, LA is an exceptional assisted living community that offers a wide range of amenities and care services to meet the unique needs of its residents.

Our residents can enjoy the convenience of on-site beauty salon services, cable or satellite TV in their fully furnished rooms, and community-operated transportation for outings and appointments. We have a well-equipped computer center and a small library for those who love to read or surf the internet.

Dining at Ascension Oaks is a delightful experience with our restaurant-style dining room and professionally-prepared meals. We also cater to special dietary restrictions, ensuring that everyone can enjoy delicious and healthy meals.

The community offers various recreational spaces for residents to relax and engage in activities. Our fitness room allows residents to stay active and maintain their physical health, while our gaming room provides entertainment options for those who love games. The outdoor space and garden provide a tranquil setting where residents can unwind amidst nature.

The well-being of our residents is one of our top priorities, which is why we provide housekeeping services, move-in coordination assistance, private bathrooms with 24-hour call systems, and medication management. Our mental wellness programs aim to support the emotional well-being of our residents.

Transportation arrangements are available both for non-medical purposes as well as transportation to doctors' appointments. We also offer Wi-Fi/high-speed internet access throughout the community.

To ensure round-the-clock care, we have 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Our staff follows diabetes diets for those who require it and provides meal preparation services.

In terms of nearby amenities, there are four cafes, five pharmacies, six physicians' offices, fifteen restaurants, two places of worship within close proximity to Ascension Oaks. Additionally, there are three hospitals nearby in case medical attention is required.

At Ascension Oaks Nursing & Rehabilitation Center in Gonzales, LA, we strive to provide a comfortable and caring environment where seniors can enjoy their golden years while receiving the support they need.

Nearby Places of Interest

Restaurants

  • Grand Wall Chinese Super Buffet (0.9 miles)
  • Raising Cane's Chicken Fingers (0.9 miles)
  • Piccadilly (0.9 miles)
  • Whataburger (0.9 miles)
  • Taco Bell (0.9 miles)
  • Sonic Drive-In (0.9 miles)
  • Chicken Salad Chick (1.5 miles)

Hospitals

  • Our Lady of the Lake Physician Group Community Clinic (1 miles)
  • Emergency Department, Our Lady of the Lake Ascension (1.6 miles)
  • Our Lady of the Lake Regional Medical Center (1.6 miles)
  • Prevost Memorial Hospital (10.9 miles)
  • Viable Solutions (11.7 miles)
  • Woman's Hospital (12.5 miles)
  • Woman's Hospital-Labor & Delivery (12.5 miles)

Pharmacies

  • Walgreens (1 miles)
  • CVS Pharmacy (1.1 miles)
  • Cooper’s Pharmacy (1.5 miles)
  • Walgreens (1.5 miles)
  • Dupre Pharmacy (4.6 miles)
  • Walgreens (6.2 miles)
  • CVS Pharmacy (9.9 miles)

Cafes

  • Carlico Cafe (1.1 miles)
  • Starbucks (2 miles)
  • Starbucks (4.4 miles)
  • Pj's Coffee (5 miles)
  • Starbucks (10.3 miles)
  • Starbucks (12.9 miles)
  • Reve Coffee Lab (13.7 miles)

Places of Worship

  • Life Cathedral Worship Center (1.2 miles)
  • St Paul Baptist Church (1.7 miles)
  • St John the Evangelist Catholic Church (5 miles)
  • New St Peter's Baptist Church (8.1 miles)
  • St Luke AME Church (9.5 miles)
  • Shekinah Glory Christian (9.9 miles)
  • Greater Mount Pilgrim Baptist Church (10.1 miles)

Physicians

  • Adult Medicine and Diagnostic Center (1.3 miles)
  • Baton Rouge Urology Group (1.5 miles)
  • Muzychka, Daria, Md - St Elizabeth Physicians (1.6 miles)
  • Louisiana Dermatology Associates (1.6 miles)
  • Our Lady of the Lake Physician Group St. Amant (4.2 miles)
  • Our Lady of the Lake Physician Group Dutchtown - Sleep Medicine (4.6 miles)
  • The Allergy, Asthma & Sinus Center (5.7 miles)

Parks

  • Paula Park (5.8 miles)
  • Donaldsonville Historic District (9.5 miles)
  • Highland Road Park (11.6 miles)
  • BREC's Baringer Road Park (11.8 miles)
  • The Preserve at Harveston (13.2 miles)

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