Riverbend Nursing And Rehabilitation Center

Pros

• The wife experienced exceptional care and support at Riverbend, which made her rehabilitation journey a positive one.
• Family members felt safe and reassured from their very first interaction with the staff at Riverbend.
• The caring and loving group of professionals at Riverbend provided immense comfort to the patient and her family.
• Residents at Riverbend engage in scheduled activities, such as bingo and sing-alongs, promoting social interaction and entertainment.
• The facility is noted for its cleanliness, with a majority of residents enjoying nutritious meals.
• The staff at Riverbend are friendly, attentive, and address residents by name, fostering a welcoming environment.
• Family members have had a positive experience with communication from staff regarding their loved ones' needs.
• Residents benefit from a variety of activities offered at the facility, contributing to overall well-being and engagement.

Cons

• The facility needs to improve in many areas, despite being extremely clean and having friendly employees.
• There is a lack of variety in activities, which do not seem to interest many residents.
• Phone calls to management are often not returned in a timely manner, requiring repeated attempts to speak with someone.
• A family member missed an appointment due to the facility's failure to send him on time.
• Concerns were raised about inadequate daily hygienic care, as evidenced by crusty eyes and wax buildup that went unaddressed for weeks.
• There is uncertainty about the care provided on days when family members are not present.

Review

Choosing to place a loved one in a rehabilitation facility can weigh heavily on the hearts of families. This difficult decision is often accompanied by anxiety and uncertainty regarding the quality of care that their family member will receive. For many, finding a facility that feels safe and nurturing is paramount, as shown by the experiences shared about Riverbend Nursing & Rehabilitation Center. The facility has garnered positive feedback from families who have had both short-term rehab stays as well as longer-term placements, creating a sense of comfort amidst challenging circumstances.

One family’s journey through Riverbend began four years ago when they admitted their wife and mother for rehabilitation following a total knee replacement. From the outset, they were impressed with the entire admission process and found that both patient care services and therapy provided were exceptional. Their wife's successful recovery back to home was attributed to the "BEST services" she received at Riverbend, leading them to consider it their top choice once more when faced with another health challenge. The atmosphere created by Riverbend's staff not only provided physical support but also emotional comfort; her joy upon returning resonated deeply within her family. The caring nature of the professionals at Riverbend made monumental milestones—like sitting in a wheelchair after weeks in bed—all the more special.

In another account, a family described their first interactions with Riverbend positively while seeking care for multiple relatives over the past few years. They expressed relief in knowing that both their grandmother and aunt received attentive care that fostered relationships with staff members. While one relative was non-verbal, her demeanor conveyed satisfaction through her bond with caregivers, decreasing any anxiety about treatment quality. Such connections between residents and caregivers are vital for ensuring that each individual feels respected and understood during their stay.

However, while some reviews shine brightly on Riverbend's strengths, others suggest areas needed for improvement within this well-regarded facility. One reviewer noted that while cleanliness is certainly prioritized and most employees are kindhearted—calling residents by name upon arrival—there are concerns about activities offered to residents lacking variety and appeal to diverse interests. Suggestions such as chair exercises or group-based physical activities were mentioned to enhance resident interaction and engagement.

Moreover, communication issues arose from another reviewer's experience where frequent attempts to reach management went unanswered or required repeated follow-ups before getting a resolution on pressing matters concerning hygiene care for their family member. Instances of missed medical appointments due to lapses in facility coordination highlighted shortcomings in organization that could potentially lead to negative outcomes for patients requiring consistent medical oversight.

On an uplifting note, another family currently benefitting from Riverbend’s services emphasized satisfaction with cleanliness standards alongside extensive activity offerings designed for residents’ enjoyment. They praised staff responsiveness whenever assistance was needed or issues arose regarding their loved one’s care needs—a crucial element demonstrated by personnel who promptly address concerns right inside residents' rooms when necessary.

Overall, reviews suggest that Riverbend Nursing & Rehabilitation Center provides an environment where compassionate care can thrive alongside moments of joy shared among residents and staff alike. With its array of services supporting recovery journeys while fostering community bonds within its walls—even amid notable areas needing enhancement—the institution remains steadfastly committed to shaping positive experiences marked by hopefulness during challenging chapters in individuals' lives.

Pharmacies

• Russo's Pharmacy (9.2 miles)
• Kroger Specialty Pharmacy (10.4 miles)
• Walgreens (10.7 miles)
• CVS Pharmacy (10.7 miles)
• Rouses Markets (10.7 miles)
• Winn-Dixie (11.2 miles)
• Walgreens (11.8 miles)

Restaurants

• McDonald's (9.3 miles)
• Chateau Orlean's Poboys (11 miles)
• Chick-Fil-A (11.7 miles)
• Subway (11.8 miles)
• Chick-Fil-A (12.3 miles)
• Sweet Shack Snowballs (12.9 miles)
• Sonic Drive-In (14.2 miles)

Physicians

• Smith Demarcus DDS (10.8 miles)
• Bone & Joint Clinic (10.9 miles)
• Dimitri Dermatology (10.9 miles)
• West Bank Surgery Center (11.3 miles)
• Family Doctors (11.4 miles)
• Westside Orthopaedic Clinic (12.6 miles)
• Koppel Dermatology (12.6 miles)

Places of Worship

• St John Bosco Church (10.9 miles)
• St Andrew the Apostle School (13.3 miles)

Hospitals

• Seaside Hospial (12.6 miles)
• West Jefferson Medical Center LCMC Health (12.7 miles)
• Touro Infirmary (14.8 miles)
• Children's Hospital (15.2 miles)
• St Charles Surgical Hospital (15.2 miles)
• LSU Medical - 1400 Poydras (16.1 miles)

Cafes

• Starbucks (13.3 miles)
• The Vintage (14.5 miles)
• HiVolt Coffee (14.8 miles)
• French Truck Coffee (15.2 miles)
• Starbucks (15.9 miles)
• French Truck Coffee (16.1 miles)
• Cafe Du Monde (16.3 miles)

Parks

• The Fly (15.6 miles)
• Crescent Park (16.5 miles)