Capital Oaks Nursing & Rehabilitation Center

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Capital Oaks Nursing & Rehabilitation Center

4100 North Boulevard, Baton Rouge, LA 70806

For more information about senior living options: (844) 490-3973

2.3 from 9 reviews
5 stars
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Skilled Nursing Facility

Overall Review of Capital Oaks Nursing & Rehabilitation Center

Pros

  • pro The staff are awesome and professional.
  • pro The service is excellent.
  • pro The staff are willing to go above and beyond to assist.
  • pro The Director of Nursing, Jamie, is an impressive leader.
  • pro Capital Oaks staff deserve to be recognized.
  • pro The place is kept clean.
  • pro Most of the staff are nice and friendly.
  • pro There is new leadership.

Cons

  • pro The staff were disrespectful and the facility was very messy.
  • pro The staff were described as being on drugs and alcohol.
  • pro The administration was accused of childish conduct and cowardice.
  • pro Staff mishandled patients and spoke to them harshly, often while on the phone and not paying attention.
  • pro Patients were treated with a lack of care and unprofessionalism from administration and nurses.
  • pro A relative died after being there, allegedly due to careless handling and unsafe transportation.
  • pro Some staff are mean, and leadership was accused of lying or making poor decisions.
  • pro Families reported rude responses when checking on loved ones.

Review

Capital Oaks elicits a wide range of experiences from those who have interacted with it, and the reviews convey a landscape that is at once troubling and hopeful, depending on who you ask and when you visit. A number of accounts paint a troubling picture: the facility is described as disorganized and dirty, with disrespectful staff and a chaotic atmosphere. Some reviewers accuse the staff of being on drugs or alcohol, and they describe the administration as engaging in "childish games." There are persistent concerns about attention to patients, with reports of staff walking around on phones, talking and multitasking in ways that leave caregivers seemingly disengaged from those who need help. In one stark account, a video chat with a staff member purportedly showed personnel not only absorbed in their phones but also changing patients at the same time, suggesting a level of distraction that alarms the observer. Taken together, these claims cast a shadow over the day-to-day care that some families fear they would be receiving.

Against that backdrop, there are equally strong praise-filled testimonies that highlight excellent service, professionalism, and standout leadership. Several reviews focus on the quality of the nursing staff, describing them as "awesome and professional," and emphasizing a willingness to go above and beyond for residents. A particularly positive note centers on the Director of Nursing, Jamie, who is described as "an impressive leader." In these voices, Capital Oaks is recognized for its capable team and the sense that good work is being done by people who genuinely care about residents. One reviewer even calls for recognizing the staff at Capital Oaks for their dedication, suggesting that leadership and teamwork can make a real difference in an industry that often faces harsh scrutiny.

On the other hand, there are strong cautions from families who have witnessed what they interpret as severe neglect and poor treatment. One reviewer, speaking on behalf of a supervisor with a loved one in the facility, reports "horrible" treatment and a level of care that falls far short of acceptable standards. The allegation is not just of minor missteps but of "excessive lack of care" and unprofessional behavior from both administration and nursing staff. The language is stark, with calls for the facility to be shut down, driven by a sense that patients are not being treated with the dignity and attentiveness they deserve. The tension between sympathy for front-line caregivers doing their best and outrage over perceived systemic failings is palpable in this perspective.

Another account envelopes a family in heartbreak, recounting a specific incident that is difficult to ignore. A loved one who had neck surgery was transported in the back of a transportation van, strapped in and placed in a wheelchair, a situation described as dangerous for someone with a broken neck. The family member became unresponsive after the doctors' appointment, and the recounting continues with the claim that the aunt died shortly after, within days of being at Capital Oaks. This narrative stresses a sense of illness mishandling and a lack of compassionate care, culminating in messages not to entrust loved ones to the facility and, for those who do, a palpable fear in checking on them. The reviewer also notes a pattern they encountered: when families call to check on their loved ones, staff are reportedly rude, intensifying the sense of an impersonal and unwelcoming environment.

There are voices that seek a middle road, offering a gentler, more nuanced view that recognizes ups and downs rather than presenting an outright verdict. A resident of the facility claims it is "not a bad place really," acknowledging that it has its positives and its drawbacks, much like any other nursing home. This perspective concedes that most staff members are friendly and that the facility is kept clean, but it also points to the presence of a few mean-spirited employees. The reviewer notes new leadership as a factor and hints at the potential for improvement if honesty and better decision-making were prioritized. In this view, Capital Oaks shows promise, albeit with ongoing room for growth and reform.

Across these testimonies, leadership emerges as a central thread. The mentions of new leadership and, in particular, the strong praise for Jamie as Director of Nursing suggest that changes at the top can transform perceptions of care. Yet other reviews imply that leadership alone cannot erase deeper concerns about daily operations, patient handling, and the everyday demeanor of staff. The polarity in reviews about Capital Oaks - some celebrating exemplary care and others alarmed by neglect and disrespect - reflects a facility at a crossroads, where performance seems to hinge on concrete practices, accountability, and how consistently the best intentions are translated into action on the floor.

Taken as a whole, the collection of reviews presents a complex portrait of Capital Oaks. On one side, there are powerful affirmations of dedication, compassion, and professional excellence that recognize the hard work of nurses and administrators who strive to provide meaningful care. On the other side, there are grave warnings about unsafe handling, rude communication, and a sense that the environment can be chaotic or unsupportive for both residents and their families. The strain between these narratives underscores the importance of firsthand experiences - visits, conversations with multiple staff members, and transparent reporting of concerns - in evaluating a facility that serves a vulnerable population.

If you are considering Capital Oaks, these reviews suggest weighing both the human stories of resilience and the concerns raised by families and residents. While leadership changes and a clean facility can offer real improvements, the most critical judgments will come from direct encounters with the care environment: observing staff interactions with residents, noting how attention and safety are prioritized, and assessing the overall tone of the community. The bottom line is that Capital Oaks appears to be a place capable of excellent care under the right conditions, yet one that also includes experiences of distress and alarm for some, underscoring the need for ongoing oversight, accountability, and continuous effort to align intentions with everyday practice.

Features

Housing

  • 123 resident community capacity 123 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Baton Rouge Metropolitan (6 miles away) Baton Rouge Metropolitan (6 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Capital Oaks Nursing & Rehabilitation Center in Baton Rouge, LA is a premier assisted living community providing exceptional care and amenities to its residents. Our spacious facility offers a range of services and activities designed to enhance the quality of life for seniors.

Within our community, residents have access to various amenities including a beauty salon, cable or satellite TV, a computer center, and a gaming room. Additionally, our fully furnished apartments feature private bathrooms and kitchenettes for convenience and comfort. We also offer housekeeping services to ensure a clean and organized living environment.

At Capital Oaks, we understand the importance of dining options that cater to individual needs. Our dining room serves restaurant-style meals with special dietary restrictions in mind. Residents can enjoy delicious meals prepared by our experienced culinary team.

We pride ourselves on providing outstanding care services round-the-clock. Our compassionate staff is available 24 hours a day to assist with activities of daily living such as bathing, dressing, and transfers. We also offer medication management and adhere to diabetes diets for those with special health needs. Additionally, we have a mental wellness program in place to support the emotional well-being of our residents.

Engaging activities are an integral part of life at Capital Oaks. Residents can participate in fitness programs, planned day trips, resident-run activities, and scheduled daily activities tailored to their interests and abilities. Our concierge services ensure that residents have access to any assistance they may need during their stay.

The surrounding neighborhood offers numerous conveniences with cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, theaters, and hospitals in close proximity.

At Capital Oaks Nursing & Rehabilitation Center in Baton Rouge, LA we strive to create an atmosphere where seniors can thrive socially, emotionally and physically while receiving excellent care from our dedicated staff.

Nearby Places of Interest

Pharmacies

  • Louisiana Express Pharmacy (0.2 miles)
  • Walgreens (0.5 miles)
  • CVS Pharmacy (0.5 miles)
  • CVS Pharmacy (1.8 miles)
  • CVS Pharmacy (2.1 miles)
  • Walgreens (3.8 miles)
  • Walgreens (3.8 miles)

Restaurants

  • Elsie's Plate & Pie (0.6 miles)
  • McDonald's (0.7 miles)
  • Sonic Drive-In (0.7 miles)
  • Superior Grill (0.8 miles)
  • Parrain's Seafood Restaurant (1.8 miles)
  • Zippy's Burritos Tacos & More (1.8 miles)
  • Drago's Seafood Restaurant (1.9 miles)

Cafes

  • Brew Ha Ha (1.1 miles)
  • Starbucks (1.9 miles)
  • Coffee Call (2 miles)
  • Panera Bread (2.8 miles)
  • Daiquiri Cafe (3.6 miles)

Places of Worship

  • Sacred Heart Catholic Church (1.1 miles)
  • First Presbyterian Church (2.2 miles)
  • Macedonia Missionary Baptist Church (2.5 miles)
  • University United Methodist Church (2.6 miles)
  • Times of Refreshing Evangelistic Ministry (2.6 miles)
  • St Alban's Chapel, LSU (2.8 miles)

Transportation

  • Hertz Rent A Car (1.6 miles)

Theaters

  • MovieTavern (2.1 miles)

Hospitals

  • Our Lady of the Lake Regional Medical Center (2.2 miles)
  • Our Lady of Lake Hospital (2.3 miles)
  • Our Lady of the Lake Regional Medical Center (2.9 miles)
  • Baton Rouge Bioidentical (3.1 miles)
  • Our Lady of the Lake Physician Group Internal Medicine at O'Donovan (3.7 miles)
  • Our Lady of the Lake Regional Medical Center (3.8 miles)
  • Centene Corporation (3.9 miles)

Parks

  • Arsenal Park (2.3 miles)

Physicians

  • Allergy Clinic (2.6 miles)
  • Associates in Pediatric and Adolescent Medicine (2.6 miles)
  • Bella Family Medical (2.9 miles)
  • Associates In Plastic Surgery (3 miles)
  • Williamson Eye Center (3 miles)
  • Matthew A. Neumann, MD (3.6 miles)
  • Our Lady of the Lake Physician Group Center for Psychiatric Residency Services (3.7 miles)

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