Baton Rouge Gen Medical Center in Baton Rouge, LA

3600 Florida Boulevard, Baton Rouge, LA 70806

For more information about senior living options: (844) 490-3973

2.9 from 100 reviews
5 stars
39
4 stars
7
3 stars
3
2 stars
2
1 stars
49

Skilled Nursing Facility

Overall Review of Baton Rouge Gen Medical Center

Pros

  • pro The staff were kind and professional.
  • pro The vein was found quickly, and the IV insertion was practically painless.
  • pro The ER team provided reassurance and a positive outcome.
  • pro The physical, occupational, and speech therapy teams are phenomenal.
  • pro The nurses and doctors explained everything clearly and were very kind.
  • pro Chalonda, the receptionist, is professional, dedicated, and knowledgeable.
  • pro The staff made the patient feel comfortable and well cared for.
  • pro The hospital staff treat patients like family and are highly attentive.

Cons

  • pro The ER was described as the worst medical facility some patients have ever encountered.
  • pro Staff were described as rude, unprofessional, and lacking empathy.
  • pro Dr. Patel was labeled the most rude and disrespectful person in the building.
  • pro Kristy Perry was said to be dangerous and unfit to treat patients; reviewers urged others to steer clear.
  • pro Patients reported hours-long waits with little to no communication from staff.
  • pro Some patients were discharged with no diagnosis or inadequate treatment.
  • pro A reviewer recounted a miscarriage after staff dismissed the pregnancy concerns.
  • pro Security personnel were described as bullies with no de-escalation techniques.
  • pro The behavioral health unit was criticized as mismanaged and traumatizing, likened to a jail.
  • pro Restrooms and overall facility cleanliness were described as disgusting and unsanitary.

Review

Baton Rouge General MidCity Emergency Department is best suited for families and individuals in the Baton Rouge area who want ready access to a full-service hospital network and are prepared to navigate a wide range of experiences in the ER. When care is timely and staff are engaged, the department can deliver capable, compassionate stabilization and clear direction for next steps, with the added advantage of convenient connections to rehabilitation, outpatient therapy, and wound care within the same health system. In short, it serves as a practical local option for those who value breadth of services and proximity, even if consistency of bedside service varies by day.

That variability is the key reality to consider. Those who should explicitly weigh alternatives are the ones who prize predictability: short, transparent wait times; front-desk interactions that are consistently courteous; and discharge communication that leaves no question about next steps. Several reviews describe hour-plus waits, front-office friction, and disjointed triage or discharge experiences. For pregnant patients, infants, or anyone in acute distress seeking reliable, empathetic triage and rapid, actionable guidance, alternatives with stronger reputations for consistent process and communication may be preferable.

The strongest, recurring positives center on the capable clinicians when they are at the bedside. Across many encounters, patients report responsive physicians who order appropriate testing quickly, deliver explanations, and coordinate care with other hospital services. The ER team can be attentive and thorough, and when moments go well, patients leave with a sense of relief and a clear sense of what comes next. Beyond the ED, the broader BRG system offers robust outpatient options, and several reviewers praise the rehabilitation and wound-care teams as professional, patient-focused, and competent. Those elements - medical competence paired with accessible specialty services - offset the more chaotic days where processes falter.

Yet the downsides are pronounced and cannot be dismissed. Long wait times are a common thread, sometimes with multiple hours in the lobby before any real contact. Front-desk and non-clinical staff occasionally appear overwhelmed or unwelcoming, and some reviews recount misdiagnoses, inconsistent information, or abrupt bedside manner. Security and bedside communication concerns also surface in several accounts, including experiences where patients felt dismissed or not fully informed about their care or discharge plans. In certain departments, particularly behavioral health, experiences have been described as severely lacking in empathy and containment, underscoring the reality that not all pathways within BRG MidCity are equally reliable.

When the pros do land alongside the cons, the offset is situational but meaningful. For urgent medical needs that require immediate stabilization and access to a broad hospital ecosystem, BRG MidCity can deliver solid clinical outcomes and quick referrals to therapies and follow-up care. The standout rehab and wound-care teams, alongside some nursing staffs, can transform a difficult ER day into a manageable, even positive experience. Those who can leverage appointments, pre-visit planning, and clear questions - while pushing for active updates from care teams - tend to walk away with a better sense of control and a smoother transition to outpatient care.

The decision, then, hinges on risk tolerance and care expectations. If proximity to a full-service hospital with diverse specialties matters and there is readiness to advocate for oneself - asking for timely updates, requesting a patient liaison, and confirming discharge instructions - BRG MidCity remains a viable option. If reliability, consistently warm front-desk interactions, and uniformly swift waits are non-negotiable, or if a patient has specialized needs in behavioral health or pregnancy-related care, alternatives should be explored. In practice, the healthiest approach is to use BRG MidCity as a first stop for acute emergencies while keeping a short list of trusted neighboring facilities to compare waits, communications, and bedside experiences on days when smooth service is essential.

Features

Housing

  • 54 resident community capacity 54 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Baton Rouge Metropolitan (6 miles away) Baton Rouge Metropolitan (6 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The Baton Rouge Gen Medical Center in Baton Rouge, LA is an assisted living community that offers a wide range of amenities and care services to its residents. The community features a beauty salon, cable or satellite TV, a computer center, and a gaming room for recreational activities. There is also a fully furnished fitness room and outdoor space for residents to enjoy. For dining, the community provides restaurant-style meals in a spacious dining room with special dietary restrictions accommodated.

Care services offered at Baton Rouge Gen Medical Center include 24-hour call system and supervision, assistance with activities of daily living such as bathing and dressing, assistance with transfers, medication management, and diabetes diet support. The community also has a mental wellness program to address the emotional well-being of its residents.

Residents can participate in various activities organized by the community such as fitness programs, planned day trips, and scheduled daily activities. There are also resident-run activities where individuals can engage with others in the community. Additionally, concierge services are available to cater to personal needs.

The location of the assisted living community is convenient with nearby cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, theaters, and hospitals. This ensures easy access to essential amenities and healthcare resources for residents.

Overall, the Baton Rouge Gen Medical Center provides high-quality assisted living care in a comfortable and enriching environment for individuals seeking assistance with daily tasks while maintaining their independence.

Nearby Places of Interest

Pharmacies

  • Walgreens (0.3 miles)
  • CVS Pharmacy (0.4 miles)
  • Louisiana Express Pharmacy (0.6 miles)
  • CVS Pharmacy (1.6 miles)
  • CVS Pharmacy (2.4 miles)
  • Walgreens (3.4 miles)
  • Walgreens (3.8 miles)

Restaurants

  • Elsie's Plate & Pie (0.4 miles)
  • McDonald's (1 miles)
  • Sonic Drive-In (1.1 miles)
  • Superior Grill (1.2 miles)
  • Sonic Drive-In (1.6 miles)
  • Parrain's Seafood Restaurant (1.8 miles)
  • Zippy's Burritos Tacos & More (1.8 miles)

Places of Worship

  • Sacred Heart Catholic Church (0.8 miles)
  • First Presbyterian Church (1.8 miles)
  • Macedonia Missionary Baptist Church (2.3 miles)
  • University United Methodist Church (2.4 miles)
  • Times of Refreshing Evangelistic Ministry (2.5 miles)
  • St Alban's Chapel, LSU (2.7 miles)

Cafes

  • Brew Ha Ha (1.4 miles)
  • Starbucks (2.1 miles)
  • Coffee Call (2.2 miles)
  • Panera Bread (3.2 miles)
  • Daiquiri Cafe (3.9 miles)

Transportation

  • Hertz Rent A Car (2 miles)

Parks

  • Arsenal Park (2 miles)

Theaters

  • MovieTavern (2.4 miles)

Hospitals

  • Our Lady of the Lake Regional Medical Center (2.5 miles)
  • Our Lady of Lake Hospital (2.6 miles)
  • Our Lady of the Lake Regional Medical Center (3.3 miles)
  • Baton Rouge Bioidentical (3.4 miles)
  • Our Lady of the Lake Physician Group Internal Medicine at O'Donovan (4 miles)
  • Our Lady of the Lake Regional Medical Center (4.1 miles)
  • Centene Corporation (4.2 miles)

Physicians

  • Allergy Clinic (2.9 miles)
  • Associates in Pediatric and Adolescent Medicine (3 miles)
  • Bella Family Medical (3.2 miles)
  • Associates In Plastic Surgery (3.3 miles)
  • Williamson Eye Center (3.4 miles)
  • Matthew A. Neumann, MD (3.9 miles)
  • Our Lady of the Lake Physician Group Center for Psychiatric Residency Services (3.9 miles)

Frequently Asked Questions

Where is Baton Rouge Gen Medical Center?

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