Overall Review of River Haven Nursing And Rehabilitation Center
caveat5 reviews mention this
Care call-bell response draws complaints
Several residents and families report slow or missed responses to phones and call lights.
Some reviews describe difficulty reaching the building by phone, with calls not being answered and callbacks not happening. Others mention pressing call buttons for help and waiting much longer than expected, including instances where staff were described as busy for non-medical reasons. A few accounts also describe delayed help during urgent moments like falls and wound needs.
caveat5 reviews mention this
Cleanliness and pests are criticized
Multiple reviews raise serious cleanliness concerns, including pests and strong odors.
Reviewers describe the facility as dirty or unsanitary, including reports of unsanitary practices and dirty bedding. Several comments specifically mention bed bugs and related problems. Others reference strong urine-related odors and even black mold concerns, and one visit note describes the space as filthy overall.
common3 reviews mention this
Therapy and activities get praise
Residents and families highlight therapy support and structured activities.
Some reviews say the nursing and therapy departments provided helpful rehabilitation support, including mention of OT/PT for recovery after an orthopedic procedure. Others specifically call out a therapy room designed to help residents get stronger and more independent. A few also mention activities as part of the overall day-to-day experience at the facility.
caveat2 reviews mention this
Dining diet handling is a mixed note
Dining experiences are inconsistent, with concerns about meal quality and diet-related changes.
One review describes meals often arriving cold and mentions that the dining experience differed after switching diets. Another review references dining in the context of special dietary restrictions, suggesting meals were handled with diet instructions in mind, at least at times. Together, the comments point to diet planning being present, but meal satisfaction being uneven.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
103 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Barkley Regional (8 miles away)
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Transportation
U-Haul Neighborhood Dealer (0.1 miles)
Budget Truck Rental (1.2 miles)
Chiz Cabz (2 miles)
Parks
Noble Park (0.2 miles)
Carson Park (0.5 miles)
Stuart Nelson Park (1.1 miles)
Robert Coleman Park (2.4 miles)
Restaurants
Strickland's Seafood (0.3 miles)
Los Amigo's Mexican Restaurante (1 miles)
Jimmy John's (1.2 miles)
Red's Donut Shop (1.2 miles)
Hardee's (1.2 miles)
Subway (1.3 miles)
Long John Silver's (1.3 miles)
Physicians
Healing Journey (0.4 miles)
Occunet (0.8 miles)
Wheeler Medical Spa (0.8 miles)
Anesthesiology of Paducah Psc (0.9 miles)
Purchase Ent (0.9 miles)
Total Rejuvenation of Paducah (0.9 miles)
Neurology Group of Paducah MD (0.9 miles)
Hospitals
Legacy Oxygen & Home Care Equipment (0.9 miles)
Western Baptist Hospital (1 miles)
Mercy Health - Lourdes Birthing Center (2.1 miles)
Lourdes Hospital (2.2 miles)
Lourdes Hospital (2.2 miles)
Places of Worship
Hope Harbor Church (1.2 miles)
United Assembly Church (1.5 miles)
Church of Jesus Christ of Latter Day Saints (1.8 miles)
Heartland Worship Center (1.9 miles)
Hallelujah Fellowship Center (2.1 miles)
General Conference Of Seventh-Day Adventists (2.1 miles)
River Haven Nursing And Rehabilitation Center on seniors.fyi includes 4 photos including images showing trees, gazebo, outdoors, parking, sidewalk, outdoor, nature, grass, and more.
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River Haven Nursing And Rehabilitation Center photos
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Outdoors
Trees
Outdoor
Grass
Trees
Outdoor
Outdoors
Nature
Parking
Grass
Gazebo
Sidewalk
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