Concordia Healthcare Center - Heritage Manor in Mayfield, KY

401 Indiana Avenue, Mayfield, KY 42066

For more information about senior living options: (844) 490-3973

4.5 from 44 reviews
5 stars
36
4 stars
2
3 stars
3
2 stars
0
1 stars
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Skilled Nursing Facility

Concordia Healthcare Center - Heritage Manor Costs & Pricing

Concordia Healthcare Center - Heritage Manor offers competitive pricing for its private room accommodations, with a monthly cost of $3,750. This rate aligns perfectly with the average costs in Marshall County, ensuring that residents receive quality care at a consistent price within their local area. In comparison to the broader state average in Kentucky, where private room expenses can reach approximately $4,260 per month, Concordia stands out as a cost-effective option. This combination of affordability and quality makes it an attractive choice for individuals seeking senior healthcare services without compromising on care standards.

Floor plansConcordia Healthcare Center - Heritage ManorMarshall CountyKentucky
Private$3,750$3,750$4,260

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    Overall Review of Concordia Healthcare Center - Heritage Manor

    Pros

    • pro The staff at Green Acres provides attentive, long-term care with kindness.
    • pro The administration, nursing, and aides are helpful and caring, delivering top-notch care.
    • pro It is a very family-friendly facility.
    • pro The environment feels like a home - clean, well-kept, and odor-free.
    • pro The staff treat residents like family and offer consistent support.
    • pro Therapy and nursing staff are welcoming, and residents are greeted with smiles.
    • pro Green Acres is a small, homelike facility with caring staff and excellent care.
    • pro The staff go above and beyond to meet residents' needs, and the building is kept very clean.
    • pro Heritage Manor is described as beautiful, immaculate, and full of love, like one big family.

    Cons

    • pro There were reports of neglect and abuse at the facility, including night staff verbally abusing a resident's husband, and a counselor discouraging him from driving, leaving him malnourished and dehydrated.
    • pro Office staff were rarely seen, their smiles were fake, and the administrator was not a friendly person.
    • pro Aides performing the hard physical labor were not treated fairly, and staff were described as underpaid and overworked.
    • pro A blind aide reportedly needed assistance herself, raising concerns about safety in having her care for a patient.
    • pro The facility was not well kept, with small rooms, little privacy when visitors were not present, and staffing often short with CNAs walking by call lights as if unimportant.
    • pro Privacy was not guaranteed, and theft of personal items was reported.
    • pro One reviewer stated that the mother did not care for the facility due to past personal issues with some staff.

    Review

    Heritage Manor in Mayfield, KY is best suited for families seeking a warm, home-like setting where recovery and long-term care are delivered with genuine affection and practical, hands-on support. It works well for seniors who want daily interaction with a caring team, and for families pursuing short-term rehab with a realistic path back to independence. The community's reputation rests on a tangible sense of family - staff who treat residents like kin, a clean, well-kept environment, and a therapy program that prioritizes meaningful progress. For families prioritizing approachable, people-centered care with visible warmth and a focus on getting residents back to their routines, Heritage Manor stands out as a practical, reliable option.

    On the flip side, certain circumstances warrant considering alternatives. Those who demand unwavering administrative visibility and perfectly consistent staffing across every shift may want to compare options. Several reviewers note variability in office engagement and concerns about privacy and room size, with a few accounts suggesting lapses in care or communication on certain days or nights. While these reports are not universal, they underscore the importance of a thorough, on-site review - especially for residents with high acuity, complex medical needs, or sensitive family members who require steady governance and a transparent care plan. In short, this community rewards families who value personal warmth but deserves scrutiny for those who need rigid, predictable operations.

    The strongest positives here revolve around care quality and the lived experience of daily life. The staff is consistently described as courteous, compassionate, and genuinely attentive, delivering a "family" atmosphere that makes residents feel at home. Therapy is a standout strength, with physical, occupational, and speech services described as rigorous yet manageable, producing tangible progress that often allows return to the living environment outside the facility. The setting is clean and well cared for, meals are well regarded, and the therapy-to-home narrative recurs - an important offset to the inevitable challenges of senior care. For families chasing a practical blend of heartfelt care and effective rehabilitation, these advantages carry real weight.

    Yet the negatives cannot be ignored and should inform a careful, judgment-based decision. Some reviews recount isolated experiences of neglect or disrespect, particularly in certain shifts, and there are voices pointing to administrative or operational gaps. Concerns about privacy in smaller rooms, occasional odor discussions, and a few instances of dissatisfaction with office staff contribute to a nuanced risk picture. There is also feedback suggesting that the building's smaller size and resource constraints can amplify frustrations when needs spike or when a resident requires intensive, highly coordinated care. Prospective families should weigh these reports against the overwhelmingly positive experiences and verify through a direct, multi-visit assessment.

    For rehab-focused decisions, Heritage Manor's therapy program and nursing team frequently emerge as the decisive factors. The capacity to deliver comprehensive rehab - physical, occupational, and speech - coupled with staff who communicate well with families and celebrate small victories, makes the prospect of returning home plausible and hopeful. The environment - small-town, welcoming, and seemingly tight-knit - supports social engagement and meaningful activity, essential components of recovery and long-term well-being. The presence of private rooms adds a degree of personal space that many families value, though it is important to confirm that room sizes and privacy align with individual preferences before committing.

    The practical verdict is clear: Heritage Manor is a strong, credible choice for families prioritizing compassionate care, excellent rehabilitation outcomes, and a residence that feels like a welcoming extended family. It is less ideal for those who require unwavering administrative certainty, consistent staffing discipline across all hours, or large, feature-rich rooms and facilities. To move forward confidently, arrange a comprehensive tour, request to meet the therapy team, and obtain a sample care plan and a clear outline of how shifts are staffed and how concerns are resolved. Speak with Ladonna Allred, the admissions contact repeatedly praised in community feedback, and probe current residents and families about day-to-day consistency. In the right match, Heritage Manor delivers practical, heartfelt care with a proven track record of helping residents regain independence and maintain dignity.

    Features

    Housing

    • 85 resident community capacity 85 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private PrivatePrivacy is important for seniors as it allows them to maintain their independence, dignity, and sense of control over their own lives. It also gives them the space and freedom to relax, reflect, and engage in activities that bring them joy and fulfillment. Creating private spaces within senior living facilities is crucial for promoting overall well-being and quality of life.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Barkley Regional (23 miles away) Barkley Regional (23 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Concordia Healthcare Center - Heritage Manor in Mayfield, KY is a premier assisted living community offering a wide range of amenities and care services for seniors. The community features luxurious amenities such as a beauty salon, fully furnished apartments, a gaming room, and an outdoor space where residents can relax and enjoy the fresh air.

    For social and recreational activities, residents can take advantage of the small library, fitness room, and scheduled daily activities offered by the community. They can also participate in resident-run activities or join planned day trips to nearby attractions.

    The dining experience at Concordia Healthcare Center - Heritage Manor is top-notch, with restaurant-style dining provided for residents. Special dietary restrictions are accommodated to ensure that every resident receives nourishing meals that suit their needs.

    The community also offers comprehensive care services including assistance with activities of daily living such as bathing, dressing, and transfers. A 24-hour call system ensures that help is available whenever needed. Medication management is provided to ensure residents take their medications accurately and on time.

    Transportation arrangement services are available both for non-medical needs and for doctor appointments. Additionally, move-in coordination services are offered to assist new residents with the transition into their new home.

    Concordia Healthcare Center - Heritage Manor benefits from its convenient location near various amenities in Mayfield. There are cafes, parks, pharmacies, restaurants, places of worship, theaters, hospitals, and physicians all within close proximity to provide convenience and accessibility for residents.

    Overall, Concordia Healthcare Center - Heritage Manor is a vibrant assisted living community that offers luxurious amenities along with exceptional care services to provide seniors with a comfortable and fulfilling lifestyle in Mayfield, KY.

    Nearby Places of Interest

    Hospitals

    • Kindred Healthcare Operating (0 miles)
    • Marshall County Hospital (17.7 miles)

    Pharmacies

    • Good Neighbor Pharmacy (0.2 miles)
    • Gibsons Discount Pharmacy (0.2 miles)
    • Gibson's Pharmacy Home Care (0.3 miles)
    • CVS Pharmacy (0.4 miles)
    • Duncan Prescription Center (0.6 miles)
    • Health Mart Pharmacy (0.7 miles)
    • Walgreens (0.8 miles)

    Places of Worship

    • Momentum Ministries (0.4 miles)
    • Southern Baptist Convention (0.5 miles)
    • First Baptist Church (0.5 miles)
    • The Healing Place (0.6 miles)
    • New Vision Ministries (0.6 miles)
    • Northside Baptist Church (0.6 miles)
    • Pryorsburg Independent Methodist Church (0.8 miles)

    Restaurants

    • Happy House Restaurant (0.4 miles)
    • Cafe Rita's (0.4 miles)
    • Domino's Pizza (0.7 miles)
    • Mid-Town Drive-In (0.8 miles)
    • Majestic Family Restaurant (0.8 miles)
    • Sonic Drive-In (1.1 miles)
    • McDonald's (1.2 miles)

    Physicians

    • EyeCare Associates of Kentucky (0.4 miles)
    • Patricia Mary Williams (0.5 miles)
    • Women's Health Care (1.4 miles)
    • New Beginnings Birthing Center (1.4 miles)
    • Jackson Purchase Cardiology (1.5 miles)
    • Richard Darren Stone (1.5 miles)
    • Ablan C John MD FACS FACC Fccp (1.5 miles)

    Transportation

    • U-Haul Neighborhood Dealer (0.5 miles)
    • Enterprise Rent-A-Car (1.6 miles)
    • Dowdy's Taxidermy & Deer Processing (11.1 miles)

    Cafes

    • Cafe Au Latte (1.3 miles)

    Theaters

    • Princess Theaters of Mayfield (1.4 miles)

    Parks

    • Kwanis Park (2.5 miles)
    • Benton City Park (17.2 miles)

    Frequently Asked Questions

    How much does it cost to live at Concordia Healthcare Center - Heritage Manor in Mayfield, KY?
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