Signature Healthcare At Jefferson Place Rehab & Wellness

Pros

• The staff at Jefferson Place is described as friendly and kind, providing excellent therapy and individualized care for residents.
• Residents enjoy a variety of daily activities, including exercise, bingo, and crafts, which keep them engaged.
• The facility is well-maintained with attractive amenities such as a pretty courtyard and comfortable living spaces that resemble an apartment complex rather than a hospital setting.
• Many reviews highlight the good quality of food served at the facility, despite some occasional preferences not being met.
• Family members appreciate the open communication from administration and staff, with regular meetings allowing residents to express their concerns and suggestions.

Cons

• Staffing issues were prevalent, with many reviewers noting that the facility was severely understaffed, particularly on weekends, leading to long wait times for assistance.
• Inconsistent quality of care: Several comments indicated that while some staff members were friendly and attentive, others displayed indifference or lack of knowledge about patient needs.
• Food complaints: Multiple reviews mentioned dissatisfaction with the food quality and lack of selection, with some residents resorting to bringing their own meals on occasions.
• Lack of proper communication: Reviewers expressed frustrations regarding poor communication from staff, including instances where family members felt misled or uninformed about their loved ones' care.
• Cleanliness concerns: Some reviewers pointed out cleanliness issues within the facility, such as unpleasant odors indicating unclean beds and outdoor spaces not being properly maintained.
• Medication administration problems: There were serious concerns raised about incorrect medication being given to residents and delayed administration of prescribed medications.
• Overall negative experiences overshadowing positive aspects: While some found aspects like therapy or amenities enjoyable, many felt that these positives did not outweigh significant flaws in general care and staffing levels.

Review

Jefferson Place receives a mix of feedback from residents and their families, reflecting both commendable aspects and significant concerns about the facility. Many reviews highlight the acceptance of residents under Medicaid bids, making it accessible for families seeking affordable care options. The amenities available at Jefferson Place are often praised, including an exercise area, library, common area, cafeteria, outdoor garden, and a big-screen TV. These features contribute to a lifestyle that feels more like living in an apartment complex rather than a traditional nursing home or hospital setting.

The staff at Jefferson Place also garners mixed reviews. Some family members emphasize the kindness and dedication of the nurses and therapists. They report positive experiences with physical therapy services and mention how staff members have significantly helped their loved ones during recovery periods. Personal interactions with staff are frequently noted as being supportive; however, there are troubling comments regarding understaffing and inadequate response times when residents utilize call buttons for assistance. This inconsistency can lead to distress for some patients who feel neglected or wait excessively for help.

Food quality is yet another divisive topic among reviewers. While many acknowledged that the food is generally good—with some praising specific meals—others reported adverse experiences where options were limited or simply unsatisfactory on certain days. In cases where patients did not find their meals appealing, families indicated that they would bring in food from outside to ensure their loved ones ate well. Despite these complaints about mealtime satisfaction, organized activities connected to local events like the Kentucky Derby showcase efforts made by staff to engage residents constructively.

Throughout multiple accounts detailing individual experiences at Jefferson Place, cleanliness issues appear consistently mentioned as areas needing improvement. Some families commented on unpleasant odors within the facility and noted that housekeeping was sometimes insufficiently attentive to hygiene standards that should be maintained in a care environment. Other complaints included instances where personal items went unattended for extended periods or medical needs remained unmet due to delayed responses from caregivers.

Weekend staffing levels seem particularly problematic according to several reviewers who expressed concern over reduced support during those times compared to weekdays when personnel appeared more engaged and responsive. For example, one family highlighted long waits for help specifically on weekends as well as indifference from staff during those shifts—issues which exacerbated feelings of neglect during vulnerable moments when prompt assistance was essential.

Despite myriad criticisms related primarily to staffing shortages and food quality fluctuations, some visitors found solace in positive interactions with management who actively solicited feedback through resident council meetings. These sessions allow occupants of Jefferson Place to share their thoughts regarding improvements needed within the establishment—including enhancements relating to decor updates—which exhibit administrators' willingness toward fostering an environment conducive for meaningful conversations between management and residents.

Overall impressions of Jefferson Place reflect a community navigating both strides forward in providing excellent therapeutic care amid decorative comforts while grappling with systemic challenges concerning staffing adequacy that require immediate attention if they wish to uphold their commitment toward resident welfare moving forward into the future.

Restaurants

• Taco Bell (0.5 miles)
• Joe’s Older Than Dirt (1.4 miles)
• Chick-Fil-A (1.7 miles)
• Taco Bell (1.9 miles)
• The Cheesecake Factory (1.9 miles)
• Dave & Buster's (2 miles)
• BJ's Restaurant & Brewhouse (2.1 miles)

Physicians

• Brownsboro Dermatology (0.7 miles)
• Commonwealth Oral and Maxillofacial Surgery (0.9 miles)
• The Stewart Building (1.5 miles)
• Integrative Hormone Specialists (1.6 miles)
• East Louisville Pediatrics (1.8 miles)
• Dr. M. Dathan Chesnut, MD (2.4 miles)
• Norton Community Medical Associates (2.6 miles)

Pharmacies

• CVS Pharmacy (0.8 miles)
• Walgreens (1 miles)
• Walgreens (1.5 miles)
• Walgreens (2 miles)
• Walgreens (2.7 miles)
• Walgreens (2.7 miles)
• CVS Pharmacy (2.8 miles)

Hospitals

• Signature Care and Rehabilitation-Northfield (1.1 miles)
• Baptist Hospital East Surgery (2.9 miles)
• Baptist Hospital East Park Tower (2.9 miles)
• Baptist Health Louisville (2.9 miles)
• Baptist Health Louisville Labor & Delivery (2.9 miles)
• Central State Hospital (3.3 miles)

Places of Worship

• Lyndon Baptist Church (1.4 miles)
• Holy Trinity Catholic Church (2.1 miles)

Parks

• Community Park (1.7 miles)
• E.P. Tom Sawyer State Park (3.4 miles)
• Des Pres Park (3.8 miles)
• Cherokee Park (4.6 miles)

Theaters

• Cinemark Mall St Matthews and XD (2 miles)
• Cinemark Tinseltown USA and XD (3.7 miles)

Cafes

• Starbucks (3.3 miles)
• Panera Bread (3.4 miles)