Mayfair Manor

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  • Interior

    A modern waiting room featuring comfortable leather chairs, wooden flooring, and a chandelier.
  • Decor

    A cozy single bedroom with a hospital bed and a large window.
  • Building

    A quaint house surrounded by lush greenery under a clear sky.
  • Bedroom

    A cozy hospital room with a bed, chairs, and decorative items on the wall.
  • Dining

    A bright and welcoming dining area with neatly arranged tables, adorned with floral centerpieces.
  • Landscaping

    A backyard with a raised flower bed and white picket fence on a sunny day.

Mayfair Manor

3300 Tates Creek Road, Lexington, KY 40502

For more information about senior living options: (844) 490-3973

3.3 from 15 reviews
5 stars
7
4 stars
2
3 stars
0
2 stars
1
1 stars
5

Skilled Nursing Facility

Overall Review

Pros

  • pro The staff at Mayfair Manor provided exceptional care and were responsive to the needs of the residents.
  • pro Residents enjoyed the food, which was prepared from scratch by the kitchen staff, contributing to a positive dining experience.
  • pro The facility was consistently noted for being clean and well-maintained, creating a welcoming environment for residents and visitors alike.
  • pro Many relatives expressed gratitude for the compassion and support shown by the staff during their loved ones' rehabilitation journeys.
  • pro Residents participated in enjoyable activities, leading to social connections, such as friendships formed between roommates.
  • pro Visitors felt reassured by the professionalism of the staff who communicated effectively and answered questions promptly.
  • pro A sense of trust was established when belongings remained safe during transfers to hospitals or other facilities.
  • pro Families appreciated that their loved ones received individualized attention from dedicated therapists and caregivers at Mayfair Manor.

Cons

  • pro The father-in-law was mistreated and neglected, resulting in severe medical issues and a lack of communication from the staff.
  • pro Personal belongings, including new clothes and essential items, were frequently stolen from residents, leading to feelings of mistrust and heartbreak.
  • pro Residents received inadequate care, with instances of being left hungry unless family members intervened during mealtime.
  • pro The facility is significantly understaffed, leading to emergency situations being delayed and overall poor care for patients.
  • pro There were complaints about the dirty conditions and delayed maintenance of necessary facilities, such as broken toilets that remained unfixed for an extended period.
  • pro Staff members were described as unfriendly and lacking compassion towards residents' needs.
  • pro Patients were overmedicated at times, with unnecessary medications being administered without proper evaluation of their condition.
  • pro Overall experiences indicated that the facility's management prioritized cost-cutting measures over the quality of patient care.

Review

The reviews of Mayfair Manor reveal a starkly contrasting landscape of experiences, with some families expressing their deep gratitude for the attentive care provided to their loved ones, while others recount harrowing accounts of neglect and mistreatment. The dichotomy in these testimonials paints a complex picture of the facility's overall care quality and staff performance.

On one side of this spectrum are families who lauded Mayfair Manor for its exceptional staff and supportive environment. Several reviewers praised the facility’s cleanliness and the friendliness of the employees, noting that their loved ones felt welcomed and cared for during their stay. One family member shared that their grandfather enjoyed his time there, citing great interactions with staff, satisfying meals—made from scratch—and engaging activities that fostered camaraderie among residents. Another reviewer echoed similar sentiments about their mother’s repeated rehabilitation stays, emphasizing the compassion demonstrated by caregivers at every level—from dietary staff to therapists—as well as an overall commitment to resident wellbeing.

Highly specific praise was directed toward physical and occupational therapy services, with many believing that significant improvements were made in patient strength and mobility through diligent care. Family members expressed appreciation for how proactive the therapists were in monitoring progress and pushing patients toward recovery goals. One review noted that despite concerns about understaffing—which sadly seems universal across many healthcare facilities today—the therapists maintained high standards for care delivery. This suggests a potential restructuring or improvement in management strategies since earlier negative experiences reported by other families.

Conversely, other accounts tell a far more troubling tale of neglect, lack of communication, theft, and mistreatment at Mayfair Manor. Heart-wrenching stories emerged regarding patients being found in unsanitary conditions upon returning home—one individual was left covered in human waste while another developed severe bedsores due to inadequate attention from nursing staff. Alarmingly, one family described their father-in-law's belongings being stolen repeatedly during his stay; clothing items vanished without explanation alongside personal effects like electric razors and even food he required for dietary needs post-stroke. Such incidents raised serious questions about both patient safety and security protocols within the facility.

While some reviews acknowledged moments when caregivers showed professionalism or responsiveness to specific needs—such as ensuring nutritious meals or managing activity schedules—a pervasive theme across negative reviews highlighted severe understaffing issues compounded by insufficient pay rates leading to low morale among workers. Some critics voiced concerns that if emergencies arose on a given shift where nurses managed excessively high patient loads (for example, one nurse reportedly managing 25 patients), timely assistance would be compromised altogether.

Among the most alarming testimonials also emerged critiques regarding medication management; several individuals noted instances where loved ones appeared overmedicated at Mayfair Manor only to improve markedly after transitioning to alternative care facilities. This prompted speculation regarding proper practices concerning patient medication regimens among caregivers at Mayfair Manor who might have been either poorly trained or overwhelmed by demanding workloads.

In conclusion, while a segment of reviewers express heartfelt gratitude towards the compassionate caregivers at Mayfair Manor who provided excellent support during rehabilitation—and noteworthy culinary efforts—the contrasting accounts highlight grave issues surrounding hygiene standards, thefts amidst negligence, understaffing pressures affecting patient care sufficiency—all warrant critical examination into operational practices moving forward. Families searching for quality rehab or long-term residential options should consider these diverse perspectives carefully before entrusting any individual's health needs into such environments.

Features

Housing

  • 98 resident community capacity 98 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Description

Mayfair Manor in Lexington, KY is an exceptional assisted living community that offers a wide range of amenities and care services to ensure a comfortable and enjoyable living experience for our residents.

Our community boasts a variety of amenities designed to cater to the needs and preferences of our residents. From a beauty salon where residents can pamper themselves to a fully furnished environment that provides convenience and comfort, we strive to create a welcoming and enjoyable atmosphere. Our computer center enables residents to stay connected with their loved ones, while our Wi-Fi/high-speed internet ensures easy access to the online world. The fitness room and wellness center promote an active and healthy lifestyle, while the gaming room and small library offer opportunities for entertainment and relaxation.

At Mayfair Manor, dining is a delightful experience. Our restaurant-style dining allows residents to enjoy delicious meals prepared by our skilled staff, with special dietary restrictions taken into consideration. Our dedicated kitchenette in each resident's apartment further enhances independence for those who prefer to prepare their own meals.

We understand the importance of providing assistance when needed, which is why we offer comprehensive care services. Our 24-hour call system ensures round-the-clock assistance, while our staff provide activities of daily living assistance such as bathing, dressing, and transfers. Medication management is also available to ensure the well-being of our residents. Our mental wellness program aims at promoting emotional well-being among residents.

To enhance the quality of life for our residents, we offer various activities tailored to their interests. Planned day trips allow residents to explore the surrounding area, while resident-run activities encourage socialization among neighbors. Scheduled daily activities keep residents engaged and entertained throughout their stay.

Located conveniently near numerous amenities, Mayfair Manor offers easy access to cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and hospitals. We also provide transportation arrangement services for non-medical purposes as well as medical appointments.

At Mayfair Manor in Lexington, KY, we are committed to providing exceptional care and ensuring a fulfilling and enriching lifestyle for our residents.

Nearby Places of Interest

This area of Lexington, Kentucky offers a variety of amenities that cater to senior living. With a range of dining options including The Cellar Bar & Grille and Cheddar's Scratch Kitchen, residents can enjoy meals out without having to travel far. Nearby places of worship such as Centenary United Methodist Church and Woodland Christian Church provide spiritual support for those seeking community involvement. Pharmacies like Walgreens and Kroger Pharmacy are conveniently located for easy access to medications. In terms of healthcare, Central Baptist Hospital and Urgent Treatment Clinics are in close proximity, offering quality medical care when needed. Additionally, the parks in the area such as Shillito Park and Veterans Park provide opportunities for outdoor recreation and relaxation. Overall, this part of Lexington is a well-rounded neighborhood with various resources that cater to senior living needs.

Restaurants

  • The Cellar Bar & Grille (0.2 miles)
  • Arby's (0.3 miles)
  • Merrick Inn (0.5 miles)
  • Cheddar's Scratch Kitchen (1.1 miles)
  • Noodles & Company (1.4 miles)
  • Chick-Fil-A (1.4 miles)
  • White Castle (1.5 miles)

Places of Worship

  • Centenary United Methodist Church (0.8 miles)
  • Church of Jesus Christ of Latter Day Saints (1.1 miles)
  • Apostles Anglican Church (1.8 miles)
  • Woodland Christian Church (2.6 miles)

Pharmacies

  • Redding Drug Lexington (1 miles)
  • Walgreens (1.4 miles)
  • Bluegrass Pharmacy (1.5 miles)
  • Walgreens (1.6 miles)
  • Pasadena Pharmacy (1.7 miles)
  • Infusion Partners (1.8 miles)
  • Kroger Pharmacy (1.9 miles)

Physicians

  • Eye Care Center (1.2 miles)
  • Colorectal Surgical & Gastroenterology Associates (1.2 miles)
  • Lexington LASIK & PRK Laser Eye Surgery - LasikPlus (1.4 miles)
  • Central Internal Medicine (1.5 miles)
  • Summerhill Primary Care (1.6 miles)
  • Baptist Physicians Womens Health (1.7 miles)
  • Kentucky Eye Institute (1.7 miles)

Cafes

  • Starbucks (1.4 miles)
  • Cafe Central (1.7 miles)
  • Panera Bread (2.3 miles)
  • Starbucks (2.4 miles)
  • Kenwick Table (2.7 miles)
  • Kentucky Native Café (2.8 miles)

Hospitals

  • Central Baptist Hospital (1.5 miles)
  • Urgent Treatment Clinics (2.1 miles)
  • VA Hospital Cooper Drive Lexington Ky (2.3 miles)
  • Chandler Hosptial (2.4 miles)
  • University of Kentucky, Uk Healthcare (2.4 miles)
  • UK Albert B. Chandler Hospital Pavilion HA (2.5 miles)
  • Halo-8 (2.8 miles)

Parks

  • Shillito Park (2.4 miles)
  • Veterans Park (2.5 miles)
  • Wellington Dog Park (2.5 miles)
  • Woodland Park (2.6 miles)

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