T J Samson Community Hospital

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  • Interior

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T J Samson Community Hospital

1301 North Race Street, Glasgow, KY 42141

For more information about senior living options: (844) 490-3973

2.5 from 100 reviews
5 stars
32
4 stars
4
3 stars
1
2 stars
5
1 stars
58

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    Overall Review of T J Samson Community Hospital

    Pros

    • pro The staff were really nice and the surgeon did a great job.
    • pro The doctors and nurses on the labor and delivery floor were superb, and patients were well taken care of.
    • pro Cynthia, the nurse, was described as the absolute best and the staff were wonderful.
    • pro Having a baby there in July was the best experience, and the staff were wonderful.
    • pro The ER staff were absolutely wonderful, and the doctors were exceptional; nurses, aides, and technicians were very caring and helpful.
    • pro Teresa, the outpatient receptionist, is amazing and hardworking, looking out for patients' financial wellbeing.
    • pro Miles, the night nurse, was compassionate and provided comfort during anxiety.
    • pro The waiting room staff were kind and professional during the stay.

    Cons

    • pro The hospital is described as the worst place ever and not somewhere to bring family.
    • pro The staff are accused of sitting around talking about people and neglecting patients.
    • pro The facility is poorly maintained, with equipment that frequently doesn't work and power outages common.
    • pro Billing is extremely disorganized, relies on USPS, and includes threats of collections.
    • pro Patients were treated like drug addicts in the ER and misdiagnosed after surgeries.
    • pro ER wait times are unacceptably long, and pain management is denied inappropriately.
    • pro Some clinicians are rude with no bedside manner, and the patient advocacy process is ineffective.
    • pro The hospital is advised to be avoided in favor of Going to Bowling Green instead.

    Review

    There are strong, heartfelt experiences threaded through these reviews, painting a hospital that can feel like two different places depending on where you are in the system and which staff you happen to encounter. On one hand, several patients commend certain individuals and departments for their kindness, competence, and genuine care. On the other hand, a sizable number of comments focus on serious frustrations with administration, billing, maintenance, and systemic delays that can leave patients feeling neglected or overwhelmed. Taken together, the collection reads like a cautionary portrait of a facility that has notable strengths in some areas while facing persistent challenges in others.

    Several reviews spotlight the human side of care. In the labor and delivery setting, a number of patients describe superb, compassionate treatment. They speak highly of the nurses and doctors, with particular praise for staff who go beyond the basics to provide reassurance and practical support. One account expresses gratitude for a nurses' assistant and notes special care that made a difficult experience more bearable. A patient who gave birth there multiple times highlights a "special connect" with certain staff, and another reviewer emphasizes the overall professionalism and attentiveness found on the maternity front. Even outside of childbirth, individual nurses stand out for their bedside manner and steady presence; for example, a night nurse named Miles is singled out for compassion and calming influence during a period of anxiety. In some surgical experiences, a surgeon is praised for skill, and a recovery team is described as making a potentially stressful procedure feel well-managed. The recurring thread here is that when care teams communicate well and show warmth, patients feel genuinely supported.

    Yet the other side of the ledger is hard to overlook. Several reviewers raise concerns about the ER and the hospital's overall responsiveness. One patient starkly describes a situation where the ER was slow, with long waits and a sense that prompt, attentive care was not forthcoming. Another references a triage experience where a high blood pressure reading - 204/104 - was deemed not an emergency, a decision that the reviewer found shocking given the situation's risk level. The sentiment conveyed is that the ER can feel chaotic, with patients waiting for hours and not getting timely attention, even when they are in obvious distress. There are similar complaints about a lack of timely pain management, particularly in cases of kidney stones or other painful conditions, where patients report long delays or being told there is no emergency, despite significant pain. These experiences contribute to a broader impression that, once admitted, the level of bedside care may diverge sharply from what was felt in the ER.

    Another persistent theme is infection risk and post-operative complications. One patient who underwent gall bladder removal describes contracting a bacterial infection and norovirus a few weeks later, paired with a negative experience during initial evaluation - being treated like someone in withdrawal rather than as a patient with real symptoms. The implication that infections or poor infection-control practices may have occurred during a stay adds to the sense that patient safety in certain situations may not have been fully safeguarded. This kind of account understandably heightens anxiety around admission to the hospital and raises questions about how well the facility manages post-operative risk and communication about potential complications.

    Billing, administration, and the path to financial resolution feature prominently as a source of ongoing frustration. A recurring complaint is that billing processes are disorganized and heavily reliant on traditional mail, with threats of collections when bills are delayed or misdirected. Several reviewers describe a lack of transparency and accountability, noting that disputes can feel like they go nowhere and that the patient advocate role pays lip service rather than delivering tangible help. A particularly pointed gripe centers on a CPAP rental charge that many view as excessive for a brief stay, paired with a sentiment that the billing department places barriers in the way of resolving concerns. The sense conveyed is that the hospital may prioritize collections or administrative procedures over clear, empathetic patient support.

    Beyond billing and triage, there are broader notes about the physical state of the facility and day-to-day operations. One reviewer explicitly criticizes the building's maintenance and the reliability of equipment, adding that power outages occur with enough frequency to be disruptive. The overall impression is that the environment can contribute to a stressful experience, particularly for patients who already have fragile health or who depend on dependable equipment and uninterrupted power. Some comments even advise considering other locations for care - whether for specific procedures or general treatment - citing experiences that suggest better wait times, better communication, or more compassionate handling at different facilities.

    Despite the breadth of concerns, there are clear signals that many patients still recognize value in the care when the right people are involved. A number of accounts describe staff who go above and beyond, whether through administrative kindness, clear explanations of health conditions, or a willingness to listen and adapt to patient needs. Teresa, a receptionist in outpatient services, is singled out as exceptionally attentive to patients' financial and logistical worries, and several others note that when the care team communicates clearly and treats patients with respect, the experience can be markedly positive. In some cases, patient advocacy and proactive case management help to smooth over problems and restore a sense of trust, even amid ongoing challenges.

    All told, the stories present a hospital that excels in moments of personal connection and clinical competence, while struggling in systemic areas that affect every patient's journey. The ER and inpatient pathways reveal a tension between urgent, compassionate bedside care and administrative, logistical, and maintenance hurdles that can taint the overall experience. Some reviewers explicitly suggest going elsewhere for certain needs - whether to nearby Bowling Green for shorter waits or to Louisville or Nashville for procedures - but others strongly affirm that, with the right staff in place and a focus on organization and safety, care here can be reliable and heartfelt. The message is nuanced: the facility has the capacity for excellent, empathetic care through individual clinicians, but the system around those clinicians would benefit from improvements in communication, consistency, and infrastructure to ensure every patient feels seen, heard, and safe throughout their healthcare journey.

    Features

    Housing

    • 16 resident community capacity 16 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Care Services

    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    T J Samson Community Hospital in Glasgow, KY is an assisted living community that provides a wide range of amenities and care services to its residents. The community features a dining room where residents can enjoy delicious meals prepared by the staff. Each living space is fully furnished to provide comfort and convenience.

    The community also offers outdoor spaces such as gardens, allowing residents to enjoy nature and relax outdoors. Housekeeping services are provided to ensure the cleanliness and tidiness of the living spaces. Move-in coordination is available to assist new residents with their transition.

    For communication and connectivity needs, the community offers telephone and Wi-Fi/high-speed internet access. This allows residents to easily stay in touch with loved ones or engage in online activities.

    In terms of care services, the community provides assistance with activities of daily living such as bathing, dressing, and transfers. Residents with diabetes receive specialized diet plans to manage their condition effectively. The staff also assists with medication management for those who require it.

    Special dietary restrictions are accommodated in the dining options provided by the community. Residents can enjoy meals that meet their specific dietary needs or preferences.

    To promote an active lifestyle, scheduled daily activities are organized for residents to participate in. These activities aim to keep residents engaged and stimulated.

    Moreover, T J Samson Community Hospital boasts a convenient location with various amenities nearby. There are three cafes, parks, pharmacies, physicians' offices, restaurants, places of worship within close proximity of the community. Additionally, there are two hospitals nearby ensuring easy access to healthcare facilities when needed.

    Overall, T J Samson Community Hospital provides a range of amenities and care services designed to support the well-being and independence of its assisted living residents in Glasgow, KY.

    Nearby Places of Interest

    Physicians

    • Graves Gilbert Clinic (0.1 miles)
    • Western Kentucky Orthopedic (0.1 miles)
    • Glasgow Primary Care (0.1 miles)
    • Women & Childrens Clinic Psc (0.2 miles)
    • Intervational Pain Specialist (0.2 miles)
    • Bluegrass Care Clinic (0.3 miles)
    • McPeak Vision (0.3 miles)

    Hospitals

    • T J Samson Community Hospital (0.1 miles)
    • Glasgow Health & Rehab Center (2.1 miles)

    Pharmacies

    • Medical Arts Pharmacy (0.2 miles)
    • Vann Healthcare Services (0.2 miles)
    • Hatchett Home Medical Equipment (0.9 miles)
    • Park Avenue Pharmacy (0.9 miles)
    • Pharmerica (1.2 miles)
    • Glasgow Prescription Center (1.3 miles)
    • Highland Pharmacy (1.3 miles)

    Restaurants

    • Puerto Vallarta Mexican (0.6 miles)
    • Long John Silver's (0.9 miles)
    • Wendy's (0.9 miles)
    • Arby's (0.9 miles)
    • McDonald's (1 miles)
    • Plumyum (1.1 miles)
    • Freddy's Frozen Custard & Steakburgers (1.2 miles)

    Places of Worship

    • Glenview Worship (0.7 miles)
    • Glasgow Cumberland Presbyterian Church (0.8 miles)
    • Samson Street Church of God (0.9 miles)
    • Restoration Church (1 miles)
    • General Conference Of Seventh-Day Adventists (1 miles)
    • River Lake Church (1.2 miles)
    • Crossland Community Church (1.2 miles)

    Parks

    • Glasgow Swimming Pool (1 miles)
    • Weldon Park (1.3 miles)
    • Beaver Trail (1.9 miles)

    Cafes

    • Fine Arts Bistro (1.2 miles)
    • Brown Paper Bag (1.4 miles)
    • Jitter Beans (1.6 miles)
    • The Pick & Grin Opry Show (9.7 miles)
    • The Front Porch a Social Eatery and Coffee Shop (9.8 miles)

    Transportation

    • U-Haul Neighborhood Dealer (7.8 miles)

    Frequently Asked Questions

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