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3.7 from 31 reviews
5 stars
19
4 stars
1
3 stars
2
2 stars
0
1 stars
9
Overall Review of Colonial Center
common11 reviews mention this
Caring, respectful staff
Residents and families frequently describe staff as caring and respectful.
Many reviews highlight kindness, compassion, and respect from nurses, CNAs, and other staff members. Several families say staff work with them as advocates, including communicating with caregivers and addressing concerns. Others describe a āhome-likeā feel and staff who treat residents like family, which supports the overall impression of a supportive caregiving culture.
caveat8 reviews mention this
Understaffing hurts response times
Multiple reviewers report staffing shortages and slow responses to needs.
A recurring concern is that help is not delivered in time, including delayed responses to calls for assistance. Several reviews explicitly mention being understaffed on different schedules, and some describe situations where basic care needs appeared overlooked. A separate complaint involves rude or unhelpful communication when trying to reach the facility by phone.
caveat3 reviews mention this
Bathing and daily hygiene gaps
Some reviews describe missed showers and insufficient bathing.
Some residents did not receive showers or baths as expected, according to families who describe scheduling that left hygiene needs unmet. One review says a shower was missed for several days despite being requested, and another says their loved one never received a bath during a one-week stay. A third review also alleges extended periods without bathing, contributing to an overall concern about consistency in hands-on personal care.
caveat5 reviews mention this
Facility condition and cleanliness
Reviews describe both cleanliness praise and concerns about an outdated, dirty environment.
A few reviewers say the facility felt clean and well cared for, including comments about avoiding a typical ānursing homeā smell. However, other reviews describe the building as old and dirty, with poor upkeep and mismatches between photos and what visitors saw. Complaints also include the need for renovations and regular maintenance, reinforcing concerns about living conditions for some residents.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
21 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Beauty salon
Cable or satellite TV
Dining room
Fully furnished
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Telephone
Wi-Fi/high-speed internet available
Care Services
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Coordination with health care providers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Transportation arrangement (medical)
Transportation to doctors appointments
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Scheduled daily activities
Nearby Places of Interest
Pharmacies
Walgreens (0.1 miles)
Nation's Medicines (0.2 miles)
Sheldon's Express Pharmacy (0.3 miles)
Kroger Pharmacy (0.3 miles)
Springhill Pharmacy (0.7 miles)
CDS #10 Pharmacy (1.7 miles)
Trinh Pharmacy (1.8 miles)
Physicians
Greenview Medical Group - The Allen Clinic (0.1 miles)
Colonial Center on seniors.fyi includes 6 photos including images showing interior, bedroom, dining, chandelier, painting, television, windows, traditional decor, and more.
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