Legacy At College Hill
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5005 East 21St Street North, Wichita, KS 67208
For more information about senior living options: (844) 490-3973
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The skilled nurses are warm, friendly, and caring. The physical therapists explain in detail how equipment works and how it helps residents recover. The medication nurses know what they're doing and are bright, cheerful, and precise. The housekeepers keep rooms, bathrooms, and spaces well maintained. The facility offers engaging activities such as bingo, arts and crafts, gardening, and more. Residents are friendly and greet visitors with smiles. The administrator and staff are welcoming and outstanding.
The CNAs on first and second shifts refuse to do their jobs and won't help residents use the bathroom. The nurse named Liz on second shift gets passed over when residents request anything. The CMA refuses to tell which medications are being given or to verify their necessity. The facility is filthy and has a horrible odor at all times. Rooms are not cleaned as they should be and residents are not showered as they should be. Staff steal residents' personal belongings and leave them in soiled diapers for hours. The staff are not on the same page regarding patient medications and care. The facility shows poor patient care and lack of communication with families. Undisclosed hospital visits occur without notifying families.What emerges from the collection of reviews about Legacy at College Hill is a place that divides opinion in dramatic fashion. Some people describe it in urgently negative terms - raggedy, dirty, and poorly managed - while others speak warmly of the staff and the care they've received. The fault lines are clear: concerns about cleanliness and safety sit alongside praise for individual caregivers, activities, and the overall tone of some staff members. Taken together, the stories paint a facility that is chaotic for some residents and comforting for others, depending largely on who you speak to and when you visit.
On the most troubling end of the spectrum, multiple reviewers allege a climate of neglect and disrespect. One caller described the environment as "raggedy as hell," with profanity used in front of residents and no apparent consequences. Several accounts claim that CNAs on first and second shifts refuse to assist residents with basic needs, including bathroom assistance. There are specific mentions of a nurse named Liz on the second shift who, according to family members, is not promptly responsive to requests. A CMA is accused of withholding information about medications and failing to verify their necessity. The overarching sentiment: if you have an elderly or disabled person and you have a choice, this is not a place you would want to pick.
Communication appears to be a recurring problem as well. One reviewer recounts trying to call on a Wednesday in late October only to be met with silence - no answer and no voicemail set up - leaving them unsure whether the number is wrong or if no one is answering at all. The lack of timely updates extends to serious events: there are troubling assertions about undisclosed hospital visits, a lack of information provided to families, and even an incident where a resident was injured (hit her head, needed stitches) and family members felt they were not informed promptly or at all. The sense from these accounts is that families are left in the dark at critical moments, and that staff communication can fail at the point of crisis.
There are also disturbing narratives about the treatment of residents and the handling of personal belongings. A number of reviews claim patients are not properly cared for, are left in soiled diapers for extended periods, and rooms are not cleaned or maintained adequately. Personal belongings are alleged to be stolen, and there is a pervasive impression that the facility is mismanaged. Several reviewers express strong moral outrage, describing the staff as deceitful or uncaring, and some even suggest that the facility should be shut down. The emotional weight of these stories is heavy, painting a picture of a place where trust between families and caregivers has been severely strained.
Yet the same facility is not uniformly condemned. A sizable portion of the feedback is outwardly positive, especially from residents and volunteers who have had good experiences. Volunteers recount enjoyable activities - BINGO, stamping, a Disco Party during Nursing Home Week, and other crafts and games - that foster smiles and friendly interactions with residents. One reviewer who has chosen to stay as a resident writes about warm, friendly, and caring skilled nurses; they describe staff who listen, attend to concerns, and provide medical attention with skill and sensitivity. Aides are praised for attentiveness and assistance, therapists are commended for explaining how equipment works and for their encouraging approach to rehabilitation, and the food is described as satisfactory with a suggestion to tailor it to individual preferences. The environment, while described as older and not perfect, is depicted by some as "pleasant and friendly," with residents reportedly welcoming visitors and staff who make them feel at ease.
There is also acknowledgment of mixed experiences around admissions and tours. One person mentions planning to tour for their mom but walking out after a negative initial impression. This stands in stark contrast to another positive note where a resident describes the admission process as smooth and the front desk interactions as welcoming, including a nurse helping them navigate a kiosk and the assistant director meeting them with warmth. This dichotomy underscores how subjective the experience can be: two encounters with the same place can feel almost like opposite realities depending on timing, staff on duty, and the particular needs or expectations of the resident and their family.
In the broader sense, the reviews reveal a facility that operates under a spectrum of conditions - some days and shifts are reportedly characterized by genuine care, clear communication, and a warm, engaging environment; other times, families feel overwhelmed by neglect, fear, and disorganization. The residents who offer positive voices emphasize strong nursing and therapy teams, a variety of social activities, and a sense of safety and dignity when care is attentive. In contrast, the most vehement criticisms focus on inconsistent staffing, insufficient attention to patient hygiene and comfort, questionable management decisions, and a feeling that concerns raised by families are not adequately addressed or escalated.
For anyone considering Legacy at College Hill, the picture that emerges is one of complexity and scrutiny. There are undeniable pockets of compassion and competence - staff who genuinely connect with residents, engaging activities, and moments of reassurance that life inside the building can feel safe and supportive. Yet there are also serious warnings about neglect, poor communication, odor and cleanliness issues, alleged theft of belongings, and encounters with staff who seem overwhelmed or unsympathetic. The prudent course would be to conduct thorough firsthand visits, talk with residents across different shifts, and ask pointed questions about staffing levels, training, incident reporting, and how families are kept informed during hospitalizations or emergencies. The stories here suggest that Legacy at College Hill deserves careful, on-the-ground evaluation to separate the days when care shines from the days when it falls short.
85 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Wichita Mid-Continent (10 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Legacy At College Hill is an assisted living community located in Wichita, KS. This vibrant community offers a wide range of amenities and care services to ensure that residents enjoy a comfortable and convenient lifestyle.
The community features a beauty salon where residents can pamper themselves, as well as cable or satellite TV for entertainment. Community-operated transportation is available to help residents with their daily errands and appointments, while the computer center allows for easy access to technology.
Dining is a delightful experience at Legacy At College Hill, with restaurant-style meals served in the elegant dining room. Special dietary restrictions can be accommodated to ensure that residents receive nourishing and delicious meals. Additionally, meal preparation and service are provided, giving residents peace of mind.
For recreational activities, residents have access to a fitness room to stay active and fit. The gaming room provides opportunities for socializing and leisure, while the small library offers a quiet space for reading and relaxation. Scheduled daily activities and resident-run activities are organized to keep residents engaged and entertained.
The community also keeps wellness in mind with its wellness center, where support for mental wellness is provided through various programs. Assistance with activities of daily living, such as bathing and dressing, is available 24 hours a day. Medication management ensures that residents receive their medications on time.
Legacy At College Hill is conveniently located near several amenities such as cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals. Transportation arrangements are made for non-medical needs as well as doctors' appointments.
With its comprehensive amenities and care services, Legacy At College Hill offers an assisted living community where residents can live comfortably while receiving the support they need.
Legacy At College Hill is located at 5005 East 21St Street North, Wichita, KS 67208 in Sedgwick County, Kansas
Legacy At College Hill on seniors.fyi includes 3 photos including images showing outdoors, wheelchair, garden, decor, interior, lights, and more.
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