Spring Hill Care & Rehabilitation Center

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Spring Hill Care & Rehabilitation Center Spring Hill Care & Rehabilitation Center

Spring Hill Care & Rehabilitation Center

251 East Wilson Avenue, Spring Hill, KS 66083

For more information about senior living options: (844) 490-3973

4 from 24 reviews
5 stars
16
4 stars
2
3 stars
0
2 stars
1
1 stars
5

Skilled Nursing Facility

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    Overall Review of Spring Hill Care & Rehabilitation Center

    Pros

    • pro A lovely welcoming environment with staff that are not only knowledgeable but also hospitable and friendly.
    • pro Awesome place! Great housing!
    • pro Great and friendly staff and therapy department. Residents are awesome.
    • pro BEST COMMUNITY EVER!
    • pro The staff are very caring and it shows.
    • pro This is an older establishment but the persons bend over backwards to accommodate the needs of their patients!
    • pro Todd and his staff make this a great place to have your family member, such caring individuals. Highly recommend!
    • pro Great place, friendly staff, nice and clean.
    • pro This facility seems to be managed very well allowing it to run smoothly.
    • pro The staff are so awesome and so friendly.

    Cons

    • pro The facility is described as not friendly and deeply disappointing.
    • pro Kitchen management is said to not care about residents and to cut meal times, leaving residents with cold foods.
    • pro Breakfast is the same five days a week despite clear resident dislike.
    • pro Management is accused of prioritizing ease for herself over residents, employees, or reputations.
    • pro Raw meat has reportedly been served on multiple occasions, with blame shifted to others.
    • pro The head of HR is said not to file reports against friends and to brush off complaints as "rants."
    • pro The facility is alleged to allow retaliation, including firing the person who filed a report.
    • pro The Whistleblower Act is claimed not to cover non-illegal reports in Kansas, causing staff to feel vulnerable and fearful of retaliation.
    • pro Practical issues cited include toilets not flushing, food being cold, no TV in the room for three days, and a flimsy chair for the patient.
    • pro One reviewer would not recommend the facility to anyone they love.

    Review

    Spring Hill Care and Rehab presents a landscape of mixed experiences, where some residents and their families sing praises about the care, warmth, and attention they receive, while others raise serious concerns about management, procedures, and the overall environment. On one hand, several accounts emphasize a welcoming, friendly, and even heartfelt atmosphere created by frontline staff who seem devoted to the well-being of residents. On the other hand, there are persistent complaints about how the facility is run at the administrative level, including questions about residents' rights, meal service practices, and the handling of complaints.

    A recurring thread among the negative comments centers on management and kitchen operations. Reviewers describe a facility where education on resident rights and customer service is markedly lacking, leaving the environment feeling unfriendly and punitive rather than supportive. Specific grievances point to kitchen management allegedly prioritizing ease of work over resident satisfaction, with meal times being cut at certain hours that result in residents receiving cold foods such as snack cakes, chips, and crackers. There are also complaints about a monotonous breakfast routine - the same breakfast every day for five days - despite resident councils expressing clear preferences for variety. In addition, serious accusations surface about food safety and accountability, including claims that raw meat has been served and that blame has been shifted rather than investigated.

    The atmosphere for resident rights and whistleblowing is another point of contention. Reviewers allege retaliation against staff who report problems, with claims that the head of HR does not take reports seriously, labeling concerns as "rant," and failing to file or act on reports against colleagues. There are accusations that reporting managers can be fired for filing complaints, which would create a chilling effect and deter staff from speaking up. The mention of whistleblower protections in Kansas adds another layer of frustration, with many feeling that the system discourages legitimate concerns and leaves employees feeling vulnerable to retaliation.

    Beyond the kitchen and HR concerns, some tangible quality-of-life issues are described, including a toilet that wouldn't flush, cold food, the absence of a television in a patient's room for days, and a flimsy chair for a patient. These specifics paint a picture of moments when basic comfort and dignity may have been compromised, contributing to an overall impression that some days fall short of what families and residents expect from a facility that aims to be a supportive home during recovery and aging.

    Against this backdrop of cautionary notes, there are equally affirmative and deeply moving testimonials about the care provided. Several reviewers speak with warmth about the staff's kindness and thoughtfulness, noting that the staff go above and beyond to make loved ones feel safe and well cared for. One reviewer describes the staff as wonderful, kind, and thoughtful, providing a sense of family and comfort during a mother's rehab stay. Another recollects that the staff understood and respected the family's needs, offering reassurance and a sense of safety while loved ones recovered. In many of these accounts, the quality of care and the personal connections formed between staff and residents become the hallmark of the experience, even when administrative concerns linger in the background.

    Multiple narratives reinforce the impression that, on the ground, there are dedicated individuals - nurses, aides, and therapy teams - who truly care. Phrases such as "wonderful, kind," "very caring," and "go out of their way for the residents" appear repeatedly. Specific staff members are highlighted for their impact, with one account praising Todd and his team for making the facility a great place to have a loved one. The sentiment is that, despite administrative or policy-related frustrations, the resident experience can be deeply positive thanks to compassionate caregivers who treat residents like family, maintain a clean environment, and provide engaging activities.

    People who have had longer stays or who have observed the facility over time often contrast a well-run, smoothly operated environment with the concerns raised by others. Some comments describe the facility as an older building, yet upheld by staff who bend over backward to meet patient needs, and who deliver attentive care with a sense of pride. The overall impression is that the facility has strengths in its caregiving teams, activity planning, cleanliness, and a welcoming demeanor, while still struggling with management-level issues, resource constraints, and inconsistent experiences across departments.

    In summary, this care setting is clearly a place of contrasts. Frontline staff are frequently praised for their compassion, attentiveness, and the way they treat residents like family. Their stories describe patients who feel seen, valued, and well cared for during rehab and long-term stays. Yet at the same time, there are substantial concerns about how the facility is run at the administrative level: questions about resident rights education, meal policies and food safety practices, retaliation against whistleblowers, HR handling of complaints, and specific day-to-day inconveniences that affect comfort and safety. The result is a complex picture of a facility with real warmth and genuine care in its caregiving ranks, shadowed by serious questions about management decisions and the overall environment. To move forward, improvements in governance, clear resident-rights education, proactive complaint handling, and consistent food-service practices could help align the positive experiences with the expectations patients and families have for a trusted care community.

    Features

    Housing

    • 45 resident community capacity 45 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Care Services

    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Spring Hill Care & Rehabilitation Center is a premier assisted living community located in Spring Hill, KS. We offer a wide range of amenities and care services to ensure our residents live comfortable and fulfilling lives.

    Our spacious accommodations are fully furnished and include cable or satellite TV, Wi-Fi/high-speed internet, and a telephone for easy communication with loved ones. Each room also features a kitchenette, allowing residents to prepare snacks or light meals if desired.

    Our dedicated staff provides round-the-clock supervision and assistance with activities of daily living, including bathing, dressing, and transfers. We also offer specialized care for those with diabetes, ensuring they receive the proper diet and medication management.

    At Spring Hill Care & Rehabilitation Center, we prioritize mental wellness by offering a comprehensive program designed to enhance cognitive abilities and promote social engagement. Our residents can also enjoy the convenience of housekeeping services and move-in coordination.

    The community boasts beautiful outdoor spaces for relaxing or strolling through our well-maintained garden. Our on-site dining room offers restaurant-style meals prepared by our skilled culinary team. We accommodate special dietary restrictions to ensure all residents receive nutritious meals that cater to their specific needs.

    To encourage an active lifestyle, we provide resident-run activities as well as scheduled daily activities to keep our residents engaged and entertained. Additionally, there are parks and restaurants nearby for those who wish to explore the surrounding area.

    Choose Spring Hill Care & Rehabilitation Center for exceptional assisted living care in a welcoming community that prioritizes comfort, independence, and overall well-being.

    Nearby Places of Interest

    Parks

    • Spring Hill City Park (0.5 miles)
    • Heritage Park (7 miles)
    • City of Gardner Celebration Park (7.3 miles)
    • Heritage Park (7.5 miles)
    • Overland Park Arboretum (8.2 miles)
    • Haven Park (8.4 miles)
    • Miola Lake Lions Park (10.3 miles)

    Restaurants

    • Sonic Drive-In (0.6 miles)
    • Perkins Restaurant and Bakery (5.8 miles)
    • Arby's (5.8 miles)
    • McDonald's (6 miles)
    • La Carreta (6.5 miles)
    • Fronteras Mexican Restaurant & Cantina (6.6 miles)
    • Freddy's Frozen Custard & Steakburgers (6.8 miles)

    Places of Worship

    • Elm Grove Baptist Church (5.5 miles)
    • New Life Community Church (6.1 miles)
    • Gardner Church of the Nazarene (7.3 miles)
    • Lighthouse Presbyterian (11.4 miles)
    • Paola Grace Revolution (11.5 miles)
    • My Fathers House (11.5 miles)
    • The Journey (11.9 miles)

    Pharmacies

    • Walgreens (6.7 miles)
    • Home Health Pharmacy (7.2 miles)
    • CVS Pharmacy (7.3 miles)
    • Walgreens (7.7 miles)
    • Walgreens (8.3 miles)
    • CVS Pharmacy (9.6 miles)
    • Walgreens (9.6 miles)

    Cafes

    • Groundhouse Coffee (7.2 miles)
    • Starbucks (11.1 miles)
    • Fuel Espresso (11.5 miles)
    • Starbucks (12.1 miles)

    Hospitals

    • KVC Hospitals (7.4 miles)
    • Olathe Medical Center (7.5 miles)
    • Meadowbrook Rehabilitation Hospital (7.7 miles)

    Physicians

    • Olathe Health (7.5 miles)
    • Olathe Health (7.5 miles)
    • Premier Plastic Surgery of Kansas City (7.5 miles)
    • Sleep Disorders Center Olathe Medical Center (7.5 miles)
    • Pediatric Associates of Olathe (7.7 miles)
    • Nephrology Associates (7.7 miles)
    • Docs Who Care (8.1 miles)

    Transportation

    • U-Haul Neighborhood Dealer (8 miles)
    • Paola Taxi Service (12.1 miles)

    Theaters

    • AMC DINE-IN Studio 28 (11.6 miles)

    Frequently Asked Questions

    Where is Spring Hill Care & Rehabilitation Center?

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