Overall Review of Kenwoodview Health and Rehabilitation
common
16 reviews mention this
Staff care and teamwork stand out
Residents and families frequently describe staff who care and follow through.
Across the reviews, many residents and family members describe nurses and aides as kind, helpful, and committed to resident needs. Several mention good communication and responsiveness during day-to-day situations, including care updates and help with questions. A smaller set of reviews take the opposite view, describing rude interactions, neglect, or not enough attention, with staffing levels coming up as a reason in those critiques.
caveat
10 reviews mention this
Communication is praised and criticized
Communication with families can be inconsistent, according to reviews.
Some reviewers say the staff communicates well, including frequent calls or updates and reaching out after changes in care or medication. Others describe delays and gaps, like long waits to be contacted after a passing, not returning calls, or call lights not being answered for long stretches. Taken together, reviews suggest that while some families feel kept in the loop, others had trouble getting timely answers.
common
9 reviews mention this
Cleanliness is a mixed picture
Cleanliness shows up as both a strength and a concern in reviews.
Many reviews praise cleanliness, describing rooms as clean and noting that halls can be free from strong odors. Some also mention daily cleaning practices and a facility that feels well kept. Other reviews report problems such as dirty rooms, dirty wheelchairs, odor concerns, and missed basic cleaning tasks, with a few attributing issues to being short-staffed.
common
7 reviews mention this
Meals earn strong opinions
Food quality is a frequent point of feedback.
Several reviewers say residents like the meals and describe food as enjoyable or even accommodated to preferences and conditions. Others report that meals are bland, not good, or unappetizing, with one reviewer using very strong negative language about food. There are also mentions of meal-related issues like food still in rooms or not being prepared consistently for residents.
differentiator
4 reviews mention this
Rehab and therapy help residents improve
Therapy is described as a meaningful part of the stay for many families.
Reviews commonly connect improvements to rehab therapy, including restorative programming and residents getting stronger enough to return home safely. A few reviewers also mention therapists and exercise frequency, along with friendly staff during therapy interactions. At the same time, at least one review says the rehab therapists were not walking the person as much as desired, indicating experiences can vary.
caveat
4 reviews mention this
Care planning and basic support vary
Some reviewers describe lapses in daily care and support.
A number of concerns focus on day-to-day support, including delayed showers or baths, call light response taking too long, and issues like neglected hygiene or medication concerns. Reviews also mention communication problems with social services, such as difficulty reaching staff and unreturned calls. While some families are very positive about care, these critiques point to inconsistent basic care experiences.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Skilled Nursing Facility
Activities off-site
Air-conditioning
Beautician on-site
Indoor common areas
Outdoor common areas
Wi-Fi/high-speed internet available
High acuity care
Meals provided
Extensive amenities and 24/7 nursing support.
Navigating the Tax Landscape of Caregiving: Credits, Deductions, and Beyond
Highly Beneficial Low-Impact Exercises for Senior Living Residents
Is In-Home Healthcare Tax Deductible? Your Comprehensive Guide
