Rossville Valley Manor in Rossville, KS

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Pros

• Isaac is immensely helpful and responsive to issues that arise.
• The staff are friendly, caring, and attentive.
• The facility has a warm, homelike atmosphere.
• The nursing team is knowledgeable and capable.
• Residents are treated like family.
• Families receive regular updates and are involved in care plan discussions.
• The administration is accessible and supportive.

Cons

• The facility does not answer the phone, does not return calls, does not pay the bills, and generally does not care.
• Brandy in the office is rude, unhelpful, and unfriendly.
• The reviewer would give this place zero stars and would not recommend it.
• The place is awful and unhygienic, with urine odors, mold, and a sticky floor, and staff left a loved one alone at appointments.
• Basic hygiene care was not provided and phone calls were hardly answered.
• There were serious concerns about delays in emergency care, including a 45-minute wait to decide on calling an ambulance.
• The reviewer believes the facility neglects patients and has poor management.

Review

Rossville Valley Manor in Rossville, KS is best suited for families seeking a smaller, home-like setting where staff attention feels personal and residents are known by name. The facility’s country charm, quiet surroundings, and emphasis on a family-style atmosphere make it a strong fit for seniors who prefer a calm, less institutional environment and who may benefit from hands-on rehab support integrated into a comfortable routine. For out-of-state families, the administrator’s accessibility and responsiveness can be a defining advantage, helping care plans stay aligned even from a distance. In short, this community serves as a practical, neighborly option when the priority is warmth, familiarity, and a collaborative care approach.

That said, this is not the right choice for every family. Alternatives should be considered for those who require flawless communication, consistently high staffing levels across every shift, and pristine, infection-free conditions at all times. Several reviewers flag inconsistent phone answering, slow or absent call-backs, and billing irregularities, signaling reliability gaps that can unsettle families during a stressful transition. A handful of accounts describe odors, mold, and uneven cleanliness, along with perceived delays in emergency decisions or ambulance coordination. For residents with complex medical needs or for families demanding a uniformly high standard of operations and swift responsiveness, exploring other options would be prudent.

On the plus side, the community earns praise for a genuinely friendly, caring staff that cultivates a welcoming, homelike vibe. Multiple reviewers highlight nurses who know residents well, regular updates, and a culture where the team pulls together like a close-knit family. The therapy program is repeatedly cited as strong, with therapists delivering meaningful rehabilitation and progress. The accessibility of the administrator, especially for distant families who need proactive coordination, adds a layer of confidence that care plans won’t drift. When these strengths align with a resident’s needs, Rossville Valley Manor can deliver tangible quality of life improvements.

However, the negatives cannot be swept aside. Several reviews describe inconsistent service, with basic communication and administrative tasks left unfinished. More troubling are reports of persistent cleanliness issues, strong urine odors, mold, sticky floors, and concerns about understaffing at critical times. There are accounts of delays or hesitations in arranging ambulance transport or hospital transfers, and questions about whether medications and urgent needs receive timely attention. A few veteran staff members and family voices warn that management style and shifting nursing staff experience can lead to variable care quality, creating risk for residents who depend on steady, predictable daily oversight.

The strongest pros work as a meaningful offset for many families when engagement remains active. A genuine home feel and a devoted, compassionate staff can support emotional well-being and social health, while robust rehab services offer real potential for recovery and independence. For residents who thrive on consistent updates and inclusive care planning, the communication some teams provide can be a relief during transitions. The campus’ intimate size can support personalized attention that larger facilities struggle to match, especially when a family member’s needs align with the facility’s strengths in therapy and daily assistance. When leadership remains accessible and responsive, these advantages can become the backbone of trustworthy care.

Bottom line: Rossville Valley Manor is a practical fit for families seeking a smaller, caring, home-like setting with solid therapy options and a hands-on administrator. It will suit seniors who can tolerate occasional staffing gaps and cleanliness vulnerabilities provided proactive family oversight is in place. Those needing a flawless, uniformly high-standard operation, unwavering communication, and pristine conditions should consider alternatives or prepare for thorough upfront due diligence, including potential trial stays. Prospective residents should tour with a checklist focused on cleanliness, staffing consistency, emergency responsiveness, and billing clarity; insist on a named point of contact who will be reliably available; and verify that the facility’s staffing levels can meet the resident’s daily needs. If these checks pass, Rossville Valley Manor can offer a warm, effective bridge to continued quality of life.

Located just a short drive away from Rossville, Kansas, this area offers a variety of amenities that cater to seniors. With several places of worship nearby, including the Southern Baptist Convention and Immaculate Conception Church, residents can easily maintain their spiritual practices. Additionally, there are multiple hospitals and pharmacies in the vicinity such as St Mary's Health Center and Walmart Pharmacy for convenient access to healthcare services. For leisure activities, seniors can enjoy the Regal Hollywood & ScreenX theater or explore nature at Kaw River State Park. When it comes to dining options, there is a range of choices from fast food chains like Burger King to sit-down restaurants like Old Chicago and On The Border Mexican Grill & Cantina. Overall, this part of Rossville provides a well-rounded community with essential services and entertainment options for older adults looking for a comfortable living environment.

Places of Worship

• Southern Baptist Convention (4.7 miles)
• Immaculate Conception Church (7.6 miles)
• Dover Federated Church (11.9 miles)
• First Lutheran Church Elca (12.5 miles)
• Sacred Heart Rectory (12.9 miles)
• Sacred Heart Catholic Church (12.9 miles)
• Sacred Heart Office (12.9 miles)

Hospitals

• St Mary's Health Center (7.3 miles)
• Washburn Surgery Center (11 miles)
• Topeka ER and Hospital (11.8 miles)
• Cotton O'Neil Urish (12.2 miles)
• Stormont-Vail Healthcare (13 miles)

Pharmacies

• St Marys Pharmacy (7.9 miles)
• Tallgrass Pharmacy (10.9 miles)
• Walmart Pharmacy (11.7 miles)
• Jayhawk Custom Pharmacy (12.1 miles)
• Good Neighbor Pharmacy (12.2 miles)
• Jayhawk Pharmacy and Patient Supply (12.2 miles)
• Kansas Pharmacists Ass (12.3 miles)

Physicians

• St Marys Family Practice PA (7.9 miles)
• St Francis Imaging Center (10.9 miles)
• Tallgrass Family Medicine (10.9 miles)
• Heartland Eye Care (11 miles)
• St Francis Medical Clinic At River Hill (11.2 miles)
• Tallgrass Orthopedic & Sports Medicine (11.2 miles)
• Tallgrass Surgical Center (11.2 miles)

Theaters

• Regal Hollywood & ScreenX - Topeka (10.8 miles)

Parks

• Kaw River State Park - River Access (11.2 miles)
• Gage Park (12.8 miles)

Restaurants

• Hooters (11.3 miles)
• Burger King (11.3 miles)
• Tailgaters Sports Pub & Grub (11.4 miles)
• Jason's Deli (11.5 miles)
• Freddy's Frozen Custard & Steakburgers (11.5 miles)
• Old Chicago (11.6 miles)
• On The Border Mexican Grill & Cantina (11.6 miles)

Cafes

• Panera Bread (11.7 miles)
• Sommerset Hall Cafe (11.9 miles)
• Classic Bean (12.9 miles)