Overland Park Center for Rehabilitation and Nursing

Pros

• The community at Delmar Gardens of Overland Park is described as absolutely beautiful, creating a pleasant environment for residents and visitors.
• Staff members are noted to be knowledgeable, respectful, kind, and gentle, which instills confidence in families leaving their loved ones in care.
• Residents were actively involved in community events, like serving brunch to first responders, showcasing engagement and camaraderie.
• The occupational therapists received high praise for their dedication and effort in helping residents regain their strength and independence.
• One individual expressed relief knowing that their loved one was receiving outstanding care at the facility.

Cons

• The facility is filthy, with dirty rooms and a lack of housekeeping due to budget cuts.
• Staff is unprofessional and rude, showing a lack of proper training in patient care.
• Residents receive inadequate care, leading to serious health issues like bed sores.
• Communication from staff is non-existent, leaving families in the dark about their loved ones' care.
• The food provided is terrible, often inedible and unfit for consumption.
• Management is disconnected from frontline operations and fails to address ongoing issues in the facility.
• Patients are left unattended for extended periods, highlighting a lack of attentiveness from the nursing staff.
• Overall experiences at the facility are described as horrifying, with many urging others to avoid it at all costs.

Review

The reviews detailing experiences at a particular care facility reveal a deeply troubling picture of neglect and inadequate patient care, coupled with an astonishing disparity between the facility's appearance and the reality of its operations. Numerous accounts suggest that while the main lobby is aesthetically pleasing, this façade belies the grim conditions faced by residents. Complaints about filthy rooms with peeling paint on walls starkly contrast with the initial impressions visitors might have upon entering through the front doors. Guests are left horrified by what they witness behind closed doors, including situations that could be deemed inhumane regarding patient hygiene and dignity.

One notable account discusses a particularly harrowing experience involving a resident who was placed in a room alongside another individual displaying alarming sanitary issues. The foul odor permeating throughout the building was unbearable for visitors, leading to immediate concern for their loved one's health and well-being. Such conditions create an environment where families feel compelled to remove their loved ones urgently, emphasizing an urgent need for intervention from management that appears disconnected from daily realities endured by both staff and patients.

Staff interactions add another layer of frustration and disappointment. Reviewers frequently describe encounters with personnel as unprofessional and dismissive, indicating a lack of training or awareness necessary to cater to patients' unique needs—especially those suffering from cognitive impairments such as dementia. Despite having loved ones in dire need of rehabilitation post-COVID-19, families report inadequate communication from staff regarding treatment plans or daily activities, fostering feelings of uncertainty and burdening them with anxiety about their relatives' health status.

Moreover, accounts point to serious oversight in terms of care quality, specifically regarding basic needs like nutrition and personal hygiene. Descriptions of meals served raise significant concerns; food often described as "inedible" reflects poorly not just on meal preparation but also on the overall commitment towards resident welfare. Coupled with alarming reports of bedsores developing due to insufficient assistance indicate systemic failures within caregiving practices that should prioritize comfort and health above all else.

However, amidst these distressing testimonials emerge rare instances where positive experiences were noted despite overwhelming negativity surrounding care quality. In particular facilities like Delmar Gardens seem to maintain better standards during specific events—such as community brunches—with engaged staff actively catering to residents’ desires. Yet even these favorable reviews hint at how pockets of excellence could exist only when contrasted against broader systemic deficiencies pervasive throughout much of the organization’s framework.

The overarching sentiment across these reviews underscores an urgent need for reform within such rehabilitation centers emphasizing accountability at all levels—from management down through frontline caregivers tasked daily with providing compassionate support. Families reflect on how they've felt misled by initial impressions versus stark realities encountered once their loved ones were settled into care; thus calling into question whether such places can genuinely claim to uphold promises made during admission processes without committing themselves wholeheartedly toward improvement efforts aimed squarely at enhancing patient satisfaction moving forward.

In conclusion, it becomes painfully evident that many families remain disheartened after putting trust into systems designed ostensibly for healing—which instead revealed themselves fraught with challenges warranting attention beyond mere appearances alone if true progress is ever going to materialize when caring for our vulnerable populations needing long-term assistance most desperately today.

Parks

• Nall Hills Park (0.2 miles)
• Cherokee Park (2.4 miles)
• Harmon Park (3.4 miles)
• Gezer Park (3.8 miles)
• Quivira Park (4.6 miles)
• Thomas S. Stoll Dog Park (4.9 miles)
• Antioch Park (5.2 miles)

Hospitals

• Rehabilitation Hospital of Overland Park (0.4 miles)
• Saint Luke's South Hospital (2.8 miles)

Physicians

• Allergy & Asthma Care, PA (0.5 miles)
• Kansas City Orthopaedic Institute (1.4 miles)
• Discover Vision Centers in Leawood, Kansas (1.5 miles)
• Kansas City Allergy & Asthma Associates, P.A. (2.3 miles)
• Village Pediatrics (2.7 miles)
• College Park Specialty Center (3.1 miles)
• The University of Kansas Cancer Center - South (3.6 miles)

Cafes

• McLain's Market (0.5 miles)
• Starbucks (2.1 miles)
• Starbucks (2.7 miles)
• Brew Haha Coffeehouse (3.1 miles)
• Starbucks (4.1 miles)
• Panera Bread (4.2 miles)
• McLain's Bakery (5.2 miles)

Restaurants

• Martin City Pizza & Tap Room - Mission Farms (0.9 miles)
• Rye (1 miles)
• Jack Stack Barbecue - Overland Park (1.6 miles)
• Shake Shack (1.9 miles)
• Houlihan's (1.9 miles)
• Cinzetti's (2 miles)
• The Cheesecake Factory (2.1 miles)

Pharmacies

• CVS Pharmacy (1.1 miles)
• Walgreens (1.4 miles)
• Walgreens (1.7 miles)
• CVS Pharmacy (1.8 miles)
• Hy-Vee Pharmacy (2.3 miles)
• Walgreens (2.5 miles)
• CVS Pharmacy (2.5 miles)

Places of Worship

• Overland Park Christian Church (4 miles)
• Lord of Life Lutheran Church (4.2 miles)
• St Michael The Arch Angel (4.8 miles)
• Overland Park Church of Christ (5.4 miles)

Theaters

• AMC DINE-IN Prairiefire 17, Formerly Cinetopia Overland Park 18 (4 miles)