Hoeger House is a nursing home community in Olathe, KS.
Information last verified:
20911 West 153Rd Street, Olathe, KS 66061
For more information about senior living options: (866) 208-4318
3.3 from 68 reviews
5 stars
31
4 stars
9
3 stars
1
2 stars
4
1 stars
23
Overall Review of Hoeger House
caveat13 reviews mention this
Call lights can take a long time
Some residents say call lights for help can be answered very slowly.
A recurring concern is delays when residents or family tried to get restroom assistance or other help, including reports of waiting 30–50 minutes, hours, or longer. Several reviewers connect the issue to understaffing or slow response, and a few describe nights when they felt a call light was not answered. Others acknowledge they were cared for but mention occasional waits depending on how busy things were.
common14 reviews mention this
Therapy support stands out
Many reviews praise the physical and occupational therapy team.
Multiple residents and families describe PT and OT as supportive, knowledgeable, and focused on recovery. Some reviewers specifically highlight therapy that helped them improve after surgery or a rehab stay, while others say the therapy approach and communication could be better, including concerns about attentiveness and kindness. Even in negative reviews, therapy quality is sometimes contrasted with concerns about nursing responsiveness and overall coordination.
common7 reviews mention this
Food is sometimes hit or miss
Dining gets mixed feedback, with some residents happy with meals.
Several reviews mention the food in positive ways, including liking the meals and appreciating options served in the room. Others describe problems such as meals not meeting expectations, running out of dinner, or food being disappointing. A few residents also frame dining as something that could improve while they still valued other parts of the stay.
caveat10 reviews mention this
Cleanliness is a dividing point
Reviews about cleanliness range from consistently clean to questionable.
Some residents and families praise the facility as clean, including mentions of a well-kept environment. Others describe issues like dirty rooms, unanswered cleaning until later, concerns about stains or crumbs, or not feeling confident that cleanliness was being maintained. A few negative reviews also mention the condition of linens or the appearance of shared areas as part of their overall dissatisfaction.
common12 reviews mention this
Care feels professional for many
Many residents describe staff members as caring and helpful.
Across reviews, families often say nurses and other staff were kind, professional, and responsive to questions. Several also describe support beyond medical tasks, such as social work help with next steps after discharge. A minority of reviewers take the opposite view, describing rude interactions, disorganization, or a lack of attentiveness, especially when paired with concerns about staffing and communication.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.
Features
Housing
34 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Beauty salon
Cable or satellite TV
Dining room
Fully furnished
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Restaurant-style dining
Small library
Telephone
Wi-Fi/high-speed internet available
Care Services
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
High acuity care
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Physicians
Olathe Health (0.2 miles)
Olathe Health (0.2 miles)
Premier Plastic Surgery of Kansas City (0.2 miles)
Sleep Disorders Center Olathe Medical Center (0.2 miles)
Hoeger House on seniors.fyi includes 6 photos including images showing bedroom, interior, windows, decor, lounge, porch, outdoor seating, patio, and more.
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Hoeger House photos
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Interior
Outdoors
Decor
Bedroom
Windows
Patio
Interior
Decor
Bedroom
Windows
Building, Architecture, Entrance, Outdoors, and Parking
Fireplace, Seating Area, and Lobby
Patio, Outdoor Seating, and Porch
Painting
Lounge
Minimalist
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