600 East Garfield Street, Iola, KS 66749
For more information about senior living options: (844) 490-3973
The facility is described as wonderful and feels like a home away from home. It made room for residents and provided compassionate care. Tracy, the executive director, is personally available and consistently welcoming. The environment includes an aviary, activity rooms, an outdoor playground, and gardens, reflecting love and care. The head of laundry services is exceptional, making residents feel included and well cared for. Therapy services are compassionate and effective. The grounds are beautiful and well cared for, with good food and opportunities for exercise, supporting holistic care.
The management team disregards family concerns and never returns calls. The facility is consistently short-staffed and does not answer call lights in a timely manner, causing patients to wait. The hospital had to try contacting the facility for two days, indicating poor communication. The reviewer would never recommend this facility to anyone.Medicalodge in Iola presents itself as a place that can feel like a blessing to families seeking attentive, home-like elder care. One family's experience reads like a heartfelt testament: despite very limited means, the facility opened its doors with open arms, made room for a grandmother in need, and invested in an environment designed to feel like a home away from home. They point to tangible touches - a welcoming aviary, several activity rooms, outdoor playgrounds and gardens - that help create a warm, inviting atmosphere. Above all, they emphasize a spiritual warmth that feels tangible, describing a sense of God's love in the halls and praising Tracy, the executive director, for making herself personally available despite a demanding schedule. Her visible, friendly presence is highlighted as a key part of what made this family grateful for the care their grandmother received.
Not every voice echoes that same degree of enthusiasm. Another reviewer felt compelled to say they would NOT recommend the facility to anyone. They recount their mother's accident and the ongoing struggle to connect with management, lamenting that concerns are effectively tossed aside and that calls go unanswered. The critique centers on persistent short-staffing and delays in addressing call lights, with family members waiting for timely responses that never seem to come. In their view, these gaps represent serious shortcomings that deserve attention and remediation.
A second, similarly strong negative sentiment repeats a similar refrain: they would never place their mother there again, citing that the hospital tried for two days to reach the facility without success. The call for accountability is blunt, urging the community to "do better," underscoring a frustration with communication and responsiveness that can shake a family's confidence in a facility that otherwise purports to provide compassionate care.
Amid these critiques, there is a standout compliment for a specific staff member who appears to be a bright spot in the facility's daily operations. The head of laundry services is praised as an exceptional professional - described as someone with a rare talent to make families feel included, even as they remain physically separated from their loved ones. The reviewer emphasizes that this individual not only does her job with care but also looks after the mother personally, creating a meaningful sense of inclusion and personal attention that resonates deeply with families.
Therapy services also receive praise in another thread of feedback. Families note that when clients need therapy, they receive compassionate, effective care from the therapy staff, and that this support helps make the work of direct care staff easier. This positive view highlights a team that appears to deliver high-quality specialized care and supports the broader caregiving ecosystem within the facility.
Another reviewer lauds the overall environment and care, calling it very good and family-friendly. They point to encouraging activities and strong community involvement, including partnerships with a preschool. The grounds are described as beautiful and well cared for, and the facility offers good food and exercise opportunities. The sentiment here centers on a holistic approach to care, suggesting that residents benefit from integrated programming, nutrition, and physical activity that contribute to well-rounded well-being.
Taken together, the collection of impressions from these reviews paints a facility with clear strengths and notable challenges. On the positive side, Medicalodge appears to offer a welcoming, home-like atmosphere reinforced by tangible amenities, a visible spirit of care, and dedicated staff in some departments. The presence of a nurturing figure like Tracy, along with passionate colleagues in therapy and laundry services, contributes to moments of meaningful connection and personalized attention. The environment also supports family involvement and community integration, with attractive grounds, engaging activities, and partnerships that broaden residents' experiences.
On the challenges side, several reviewers raise concerns about administrative responsiveness and consistent staffing. The experiences described suggest that while some families encounter warmth and attentiveness, others encounter delays in communication, missed call-light responses, and difficulties in reaching the facility during urgent times. These tensions highlight that experiences can vary significantly by department, staff coverage, and perhaps individual circumstances, underscoring the importance of transparency, proactive communication, and steady staffing to complement the undeniable care and kindness reported by others.
For families considering Medicalodge, the messages suggest a nuanced picture. The facility has much to commend it in terms of atmosphere, inclusivity, and compassionate touches from certain staff members, but prospective residents and visitors may also want to ask pointed questions about how concerns are tracked and followed up, how call lights are managed during busy times, and what steps are taken to ensure consistent, timely communication with families. Visiting, meeting with the leadership team, and speaking with frontline staff about their day-to-day experiences could provide a clearer sense of how the facility balances its heartfelt strengths with the practical demands of reliable, accountable care.
45 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Windsor Place At Iola in Iola, KS is an assisted living community that offers a range of amenities and care services to meet the needs of its residents. Each apartment is fully furnished and comes with cable or satellite TV, a kitchenette, and Wi-Fi/high-speed internet access. Housekeeping services are provided to ensure a clean and comfortable living environment.
Residents can enjoy delicious meals in the restaurant-style dining room, with special dietary restrictions taken into consideration. A small library is available for residents to relax and enjoy reading. Outdoor spaces and gardens provide an opportunity for residents to get fresh air and engage in outdoor activities.
Care services at Windsor Place include 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. The staff is trained to provide medication management as well as specialized dietary services for those with diabetes. A mental wellness program is also available to support the emotional well-being of residents.
The community encourages an active lifestyle by offering resident-run activities and a schedule of daily activities planned by staff. Nearby, there are cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, and places of worship for convenient access to various amenities and services.
Windsor Place At Iola strives to provide a comfortable and supportive environment where residents can receive personalized care while maintaining their independence and enjoying a vibrant community atmosphere.
Windsor Place At Iola is located at 600 East Garfield Street, Iola, KS 66749 in Woodson County, Kansas
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