206 South Dittman Street, Frontenac, KS 66763
For more information about senior living options: (866) 208-4318
Overall Review of Medicalodges Frontenac
Pros
The staff there was fantastic.- The team did an awesome job and helped Mama tremendously.
- The staff were praised for taking such good care of Mama.
- The care from the entire staff was absolutely outstanding.
- The care and compassion for the residents and their families was all-encompassing.
- The administrative team listened to family needs and ensured those needs were met to provide the best possible care.
- CNAs and med aides were consistently caring and solicitous.
- Dietitians, maintenance personnel, and housekeeping staff treated everyone with respect.
- The reviewer would recommend Medicalodges of Frontenac.
Cons
The facility smelled like urine a lot.- The Director of Nursing does not know what she is doing.
- The Director of Nursing is a joke, and the admin is not much better.
- Every step was a fight for the resident.
- Her medicine was not distributed in a timely manner, per doctor's orders.
- Bedsores were left unattended to.
- The lack of compassion shown to her and her family was disgusting.
- The place is a nightmare.
Review
Medicalodges Frontenac is best suited for families that can actively advocate for daily care and value hands-on, compassionate front-line staff. In other words, this community can work for residents whose needs are primarily met by attentive CNAs and nurses who take time with residents, and for families prepared to monitor medication administration and response to call lights. The history shows a mix of experiences: in some eras the care team was described as fantastic, attentive, and genuinely respectful, with families feeling confident that loved ones were being tended to with kindness. For those who can partner with the facility and stay engaged, there is a credible foundation of practical, personal care at the bedside.
Those who may want to consider alternatives are the ones who require consistently reliable administrative leadership and flawless operational execution. Several reviews highlight concerns about the building’s leadership, particularly around the Director of Nursing and administrative management. Timeliness of medication, responsiveness to call lights, and the handling of wounds or falls are flagged as problematic in multiple accounts. The facility’s reputation for clean surroundings is uneven, with one early account noting a persistent odor issue. For families who cannot tolerate variability in oversight or who need a more consistently transparent administrative process, exploring other options may be prudent.
On the positive side, the strongest recurring theme is the quality of direct care from aides and nursing staff. Multiple reviewers credit CNAs and med aides with genuine care, courtesy, and steady, compassionate behavior toward residents. In some long-ago experiences, this care translated into a sense of trust for families who visited frequently and observed staff treating Mom and Dad with respect and personal attention. A number of families also recount administrators and care teams who listened to concerns and attempted to align care with family expectations, underscoring that when leadership is aligned with frontline staff, residents receive the dependable daily care that matters most.
The downsides, however, are not trivial. Recurrent critiques target the administrative layer: claims of a DON who doesn’t seem to know or implement best practices, and an administration that can be slow to respond or dismissive when issues are raised. The med-pass routine is described by some as inconsistent, and call-light responsiveness is reported as delayed, sometimes by substantial margins. Bedsores and a fall without clear follow-up are cited as examples of gaps in care quality, while episodes of rough or unempathetic communication paint a troubling picture of the resident-family experience in moments of concern. Taken together, these indicators point to a facility where the front-line care can be excellent, but where systemic weaknesses can undermine reliability and trust.
In weighing the pros against the cons, the practical math favors an engaged family with a plan. Where strong aides and a capable clinical team exist, and where leadership is responsive and aligned with those staff, care can be solid and even excellent for residents who need consistent day-to-day attention. Yet where admin oversight is weak, and where delays in meds, light response, or wound care escalate, the negative experiences tend to dominate the narrative. Potential residents should budget time for thorough visits, request to meet with the DON, review current care plans, and probe for clear expectations on med administration, response times, and fall/wound protocols. This community can be a viable choice for the right family, but only with vigilant oversight and a readiness to escalate concerns promptly.
Bottom line: Medicalodges Frontenac can deliver dependable, compassionate bedside care in the hands of caring aides, but it requires active involvement and careful scrutiny of leadership performance. If a family cannot commit to ongoing advocacy and monitoring, or if reliable admin oversight and consistent med management are non-negotiable, alternatives merit serious consideration. For families prepared to couple hands-on oversight with a trusted care plan, this community remains a practical option worth due diligence.
65 resident community capacity
Skilled Nursing Facility
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Joplin Regional (23 miles away)
Community operated transportation
12-16 hour nursing
24-hour call system
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Medication management
Mental wellness program
Special dietary restrictions
Concierge services
Planned day trips
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