Victoria Falls
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224 East Central, Andover, KS 67002
For more information about senior living options: (844) 490-3973
In Victoria Falls, the monthly cost for a private room is $4,465, making it a competitive option compared to Butler County, which has a slightly higher rate of $4,474. Both locations present a more affordable choice than Kansas, where the same type of accommodation reaches $5,137 per month. This pricing structure suggests that Victoria Falls offers an appealing balance between quality and affordability within the regional market, positioning it as an attractive destination for those seeking private accommodations without straying too far into higher price brackets found in other areas.
| Floor plans | Victoria Falls | Butler County | Kansas |
|---|---|---|---|
| Private | $4,465 | $4,474 | $5,137 |
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The collection of opinions about this facility presents a striking range of experiences, from glowing praise to troubling allegations. Several reviewers describe a place where the people and the process feel warm, organized, and attentive. Others recount troubling incidents that raise serious concerns about care and oversight. Taken together, the remarks suggest that experiences can vary widely, and that the quality of care may depend on when, and by whom, you are served.
On the positive side, many words are clearly affectionate and enthusiastic about the staff and the environment. Reviewers repeatedly say that "everyone is nice and very helpful," and that the staff are "excellent, loving and caring," resulting in a "great facility." Phrases like "THIS PLACE IS WONDERFUL!" and "Very well organized and engaged staff" appear repeatedly, reflecting impressions of professionalism, attentiveness, and a supportive culture. Some commenters even urge others to consider the facility, noting that staff "work hard to meet the needs of folks" and describing it as a place where people can feel cared for. A few comments emphasize the present-day quality, with one noting that "negative reviews must have been for years back or a previous staff because the people working here now are professional, attentive, and wonderful." For many, the overall tone is that the facility is worth visiting and that the current team is capable and compassionate.
Still, there is a clear undercurrent of skepticism tied to historical concerns within the same facility. Several reviewers distinguish current staff from past experiences, suggesting that prior problems may belong to earlier times or personnel. This sentiment is captured in statements that imply negative reviews are outdated, and that the present team is doing a good job. The juxtaposition of today's praise with references to past difficulties highlights how perceptions can shift as leadership and frontline staff change.
The darker side of the feedback centers on serious allegations of neglect, medication issues, and lapses that allegedly affected residents at vulnerable moments. One review describes a situation where the "DON" (Director of Nursing) was blamed for preventing the reviewer from being at their mother's side when she passed, and where medications were allegedly refused. The complainant notes that it could be "almost noon before they came to give a.m. meds and breakfast," painting a picture of delays and frustration with basic care routines. Such accounts raise questions about timeliness, communication, and whether patient rights and needs are being prioritized consistently.
Additional reports amplify these concerns with specific, alarming details. A family recounts that their father-in-law arrived on a Friday and, within days, deteriorated to a diabetic coma and dehydration, requiring emergency hospitalization. They describe a scene where he was found undressed and in a soaking-wet bed with no one nearby, and where staff allegedly fed him through his mouth rather than via his feeding tube. The following day, they claim the heat had been turned off, leaving him in a dark room and rolled up in bed with sheets off, with no lights or television to provide comfort. The reviewer emphasizes they are glad he is no longer there, underscoring the severity of the events as they recall them.
Other comments echo a broader concern about daily care and professionalism. One reviewer states that "patient care is not always to standard" and notes that there are reports of patient neglect from family and friends. These remarks contribute to a cautious narrative: even among those who praise the facility, there are persistent memories of neglect and unprofessionalism that linger in discussions about safety, comfort, and dignity for residents. Taken together, the negative entries emphasize that care quality, especially in routine operations and responsiveness, may be inconsistent and subject to serious criticism.
In the end, the set of reviews tells a complex story, one in which many residents and families have found care that feels loving, organized, and capable, while others have experienced or witnessed situations that they judge as neglectful or dangerous. The positive accounts highlight a compassionate staff, a welcoming environment, and a belief in the current team's effectiveness. The negative accounts describe delays, refusals of care, and distressing care lapses that had real, painful consequences for residents and their families. This juxtaposition suggests that experiences at the facility can vary dramatically, possibly influenced by shifts, leadership changes, and which staff members are present at particular times.
For readers and families evaluating this facility, the overarching takeaway is that experiences may differ widely from one encounter to the next. It may be important to ask detailed questions about medication timing, staff availability, and how complaints are handled. Visiting the facility, speaking with multiple staff members, and reviewing recent inspection or quality metrics could help form a more complete picture. The reviews collectively stress the importance of attentive, consistent care and robust oversight to ensure that all residents receive timely, respectful, and safe treatment every day.
Victoria Falls in Andover, KS is a luxurious assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The community boasts a beauty salon to help residents look and feel their best, and each apartment is equipped with cable or satellite TV for entertainment. Community-operated transportation is available for residents who need assistance getting around, whether it be for appointments or shopping.
For those in need of computer access, there is a computer center where residents can browse the internet or stay connected with loved ones. Meals are served restaurant-style in the dining room, offering nutritious options to accommodate special dietary restrictions. Housekeeping services are provided to keep apartments clean and tidy.
Residents can enjoy various activities offered at Victoria Falls, such as exercising in the fitness room or playing games in the gaming room. There is also a garden and outdoor space where residents can relax and enjoy nature. For those who prefer a quieter activity, there is a small library where residents can read and unwind.
The community provides move-in coordination to make the transition as smooth as possible for new residents. Private bathrooms are available in each apartment for added convenience and privacy. Telephone services are provided so that residents can easily communicate with friends and family.
In terms of care services, Victoria Falls ensures residents' safety with their 24-hour call system and supervision. Assistance with daily living activities such as bathing, dressing, and transfers is readily available. Medication management is also provided to ensure that residents take their medications on time.
The community emphasizes mental wellness by offering programs specifically designed to support mental health. Special dietary restrictions are accommodated to meet individual needs. Transportation arrangements can be made for non-medical purposes such as outings or social gatherings.
Residents have access to various amenities nearby including cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and theaters. Overall, Victoria Falls provides not only comfortable living accommodations but also comprehensive care services and a vibrant community atmosphere.
In Victoria Falls, the monthly cost for a private room is $4,465, making it a competitive option compared to Butler County, which has a slightly higher rate of $4,474. Both locations present a more affordable choice than Kansas, where the same type of accommodation reaches $5,137 per month. This pricing structure suggests that Victoria Falls offers an appealing balance between quality and affordability within the regional market, positioning it as an attractive destination for those seeking private accommodations without straying too far into higher price brackets found in other areas.
Victoria Falls is located at 224 East Central, Andover, KS 67002 in Butler County, Kansas
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