Crestview Specialty Care

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Crestview Specialty Care

451 West Orange Street, West Branch, IA 52358

For more information about senior living options: (844) 490-3973

3.1 from 9 reviews
5 stars
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4 stars
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Skilled Nursing Facility

Overall Review of Crestview Specialty Care

Pros

  • pro The team of caregivers at Crestview Specialty Care gave compassionate and individualized care to residents.
  • pro The facility was clean and well-maintained.
  • pro The activities provided at Crestview were thought-provoking and engaging for residents.
  • pro The staff at Crestview were friendly and helpful in answering questions.
  • pro The care received by both parents at Crestview was outstanding and highly recommended.

Cons

  • pro The care with temps deteriorated.
  • pro The food is bad.
  • pro The CNAs were really good to help me but they weren't in a place to make any decisions about my care.
  • pro The Administrator never seems to get involved.
  • pro Horrible food, short-staffed so wait times for help up to an hour, PT inconsistent, medical care not good.
  • pro The quality of care deteriorated rapidly.
  • pro Some of his belongings had disappeared, and we found my friend's mom's pants in his drawer.
  • pro The new director never asked why we were leaving, and didn't seem to care.
  • pro If the quality of the food is important to you then be warned.
  • pro All the same staff were involved and there was absolutely no improvement.

Review

Crestview Specialty Care, a nursing home and rehabilitation facility, has garnered mixed reviews from its residents and their families. One individual shared their experience after suffering a heart attack, stating that they required nursing home care and went to Crestview for rehab. However, they were disappointed with the lack of progress in their physical therapy. They mentioned that the Director of Nursing suggested they use a wheelchair instead of attempting to walk bent over, which led to them paying their own expenses and feeling like Medicare was no longer involved in their care.

Another reviewer expressed dissatisfaction with the management turnover at Crestview. Within a short period of time, the Administrator retired along with the entire management staff. The Director of Nursing took another job, her assistant left as well, and the subsequent replacement was fired. This constant rotation of leadership may have contributed to a decline in quality care. Additionally, the reviewer noted that many Certified Nursing Assistants (CNAs) also left during their stay at Crestview, resulting in an influx of temporary agency workers who did not provide consistent or efficient care.

The deteriorating quality of care seemed to be a common concern among reviewers. One individual complained about long wait times for assistance when calling for help using the call light system. They also described experiencing norovirus without receiving medical attention or seeing a doctor during that time. The lack of communication and organization within the facility further added to their frustrations.

The food served at Crestview was another recurring complaint voiced by multiple reviewers. Many individuals found it unsatisfactory due to the lack of fresh fruits and vegetables offered on a regular basis. The dietitian's response to one resident's request for fresh fruit was disheartening, as they were informed that they could purchase it themselves if desired. Overall, the entrees provided were mainly carbohydrate-based and lacked variety.

One family member shared their disappointment in Crestview's decline in quality since the departure of long-serving staff members and leadership. They mentioned a decrease in communication, deterioration of the facility's environment, and a noticeable decrease in their loved one's well-being during their stay. The facility became noticeably understaffed, relying on agency workers, and there were even instances of missing belongings.

However, not all reviews expressed negative sentiments about Crestview. One individual shared a positive experience regarding the outstanding care their parents received at the facility. They praised the compassionate and individualized care provided by the team of caregivers, as well as the cleanliness of the facility and thought-provoking activities offered.

In contrast to this positive review, another reviewer highlighted ongoing issues with Crestview's food quality and menu options. They specifically mentioned that despite being diabetic, their family member repeatedly received meals heavy in pasta, potatoes, and bread. The lack of alternatives or healthier choices was a major concern for them.

In conclusion, Crestview Specialty Care has received both positive and negative reviews from residents and their families. While some individuals experienced excellent care and appreciated the compassion shown by staff members, others were dissatisfied with various aspects of the facility such as management turnover, insufficient staffing leading to longer wait times for assistance, inconsistent physical therapy programs, subpar food options lacking fresh fruits and vegetables, and declining overall quality of care. It is advisable for those considering Crestview to thoroughly research and visit other facilities before making a decision regarding their loved one's care.

Features

Housing

  • 65 resident community capacity 65 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Eastern Iowa (23 miles away) Eastern Iowa (23 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Crestview Specialty Care in West Branch, IA is a premier assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The community is designed to provide a homelike environment with fully furnished accommodations, private bathrooms, and restaurant-style dining.

Residents at Crestview Specialty Care can enjoy various amenities such as a beauty salon, gaming room, small library, fitness room, computer center, and outdoor space. They can stay connected with Wi-Fi/high-speed internet and cable or satellite TV.

The community also provides comprehensive care services including 24-hour call system and supervision for peace of mind. Trained staff members are available to assist residents with activities of daily living such as bathing, dressing, and transfers. Medication management is provided to ensure proper administration of medications. Special dietary restrictions are accommodated to meet individual needs.

Crestview Specialty Care prioritizes the social and mental wellness of its residents by offering a range of activities including concierge services, fitness programs, planned day trips, resident-run activities, and scheduled daily activities. Transportation arrangement for non-medical purposes as well as transportation to doctors' appointments is available for convenience.

With one park nearby, one physician nearby, four restaurants nearby, and four places of worship nearby, Crestview Specialty Care provides easy access to local resources and services within the community.

Overall, Crestview Specialty Care embodies a compassionate approach to assisted living by providing exceptional care services alongside an array of amenities that promote a comfortable and fulfilling lifestyle for its residents.

Nearby Places of Interest

This part of West Branch, Iowa, offers a peaceful and convenient living environment for seniors. With multiple places of worship nearby such as West Branch Friends Church and Bethany Lutheran Church, residents can easily practice their faith. There are also various dining options like The Down Under and Main Street Sweets for enjoyable meals. For outdoor activities, seniors can visit Herbert Hoover National Historic Site or Scott Park. Medical needs are taken care of with facilities such as West Branch Family Practice Clinic and UI Health Care close by. Additionally, there is easy access to pharmacies like Pharmacy Matters and hospitals such as Mercy Hospital for healthcare services. Overall, this area provides a safe and comfortable setting for senior living in West Branch, Iowa.

Places of Worship

  • West Branch Friends Church (0.4 miles)
  • Bethany Lutheran Church (0.7 miles)
  • St Bernadette's Church (0.7 miles)
  • Springdale United Methodist Church (4.9 miles)
  • First United Methodist Church (9.3 miles)

Restaurants

  • The Down Under (0.5 miles)
  • Main Street Sweets (0.6 miles)
  • Mexico Lindo Grill & Cantina (0.6 miles)
  • McDonald's (1 miles)
  • Wildwood Smokehouse & Saloon (5.1 miles)
  • BlackStone (6.7 miles)
  • Short's Burgers Eastside (6.7 miles)

Parks

  • Herbert Hoover National Historic Site (0.5 miles)
  • Scott Park (6.7 miles)
  • Creekside Park (8.2 miles)
  • Weatherby Park (9 miles)
  • Riverfront Crossings Park (9.6 miles)
  • Lower City Park (9.8 miles)
  • Terry Trueblood Recreation Area (9.8 miles)

Physicians

  • West Branch Family Practice Clinic (0.7 miles)
  • Ui Health Care (6.6 miles)
  • Peak Performance Chiropractic (6.7 miles)
  • Southeast UIHC (6.9 miles)
  • U of I Family Care (6.9 miles)
  • University of Iowa Family Care Southeast (6.9 miles)
  • Iowa City Ambulatory Surgical Center (7 miles)

Pharmacies

  • Pharmacy Matters Ltc (5.3 miles)
  • Pharmacy Matters (6.7 miles)
  • Quality Associates (7 miles)
  • Drug Town (7.7 miles)
  • CVS Pharmacy (7.8 miles)
  • Hy-Vee Pharmacy (7.8 miles)
  • Walgreens (7.9 miles)

Hospitals

  • Iowa City Family Practice Clinic (7.8 miles)
  • Simpson Memorial Home (8.4 miles)
  • Mercy Services Iowa City (9.1 miles)
  • Mercy Hospital (9.1 miles)
  • PICU University Of Iowa Childrens Hospital (10.1 miles)
  • 4JPEast (10.1 miles)
  • University Of Iowa Hospital Neurosurgery Department (10.1 miles)

Cafes

  • Starbucks (7.8 miles)
  • Java House (8.1 miles)
  • Starbucks (9.4 miles)
  • Starbucks (9.4 miles)
  • Starbucks (9.9 miles)

Theaters

  • Sycamore Cinema Iowa City, Ia (8.5 miles)
  • FilmScene at The Chauncey (9.2 miles)

Transportation

  • Iowa City Municipal Airport (10.1 miles)

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