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2.2 from 34 reviews
5 stars
8
4 stars
1
3 stars
2
2 stars
2
1 stars
21
Overall Review of Iowa City Rehab-Health Care
common8 reviews mention this
Staff support is often highlighted
Many residents and families describe staff as caring and responsive to needs.
Across multiple reviews, families say staff took time to understand residents, provided help with day-to-day care, and treated them with patience. Several reviewers specifically mention CNAs lifting or assisting them, nurses being attentive, and therapy staff helping with strength and mobility. Others also describe care coordination support, including assistance planning for getting home. Not every review is positive, but caring staff is a recurring thread in the feedback.
common3 reviews mention this
Rehab therapy helped progress
Rehab and therapy are described as helpful for regaining mobility.
Residents and families describe physical therapy working well, including progress in strength and walking ability. One reviewer highlights a therapist spending significant time explaining therapy and improvements. Another mentions therapy staff helping rebuild confidence and mobility after arriving in poor shape.
caveat2 reviews mention this
Food opinions are mixed
Dining quality draws both praise and strong criticism in reviews.
One family says the food was good, noting that this was meaningful for their loved one. Other reviews, however, describe the food as bad or “pathetic,” with staff not being truthful about what was provided. Taken together, feedback suggests dining satisfaction can vary.
caveat5 reviews mention this
Safety and follow-through concerns
Some reviewers report serious lapses in care and safety.
Several negative reviews describe delays or failures to act on wounds or infections, including accounts of worsening conditions and major outcomes. Others describe what they see as improper medical procedures or a lack of proper response when problems were raised. A few reviews also cite extreme safety incidents involving the building and patient harm. These accounts are sharply critical and contrast with the positive care stories elsewhere in the reviews.
caveat5 reviews mention this
Building condition and cleanliness complaints
Multiple reviews mention the facility looking outdated and not clean.
Several reviewers describe the building as in disrepair or in need of major repairs, with examples like rotting areas and safety issues. Others mention strong odor concerns and a dirty environment, including reports of urine or feces smells. There are also accounts of pest sightings and concerns about how often the facility is cleaned. A few reviews do describe cleanliness positively, but overall complaints about condition show up repeatedly.
caveat4 reviews mention this
Communication by phone is a problem
Residents and families sometimes struggle to reach the facility by phone.
Some reviews describe difficulty getting an answer when calling, including unanswered calls, a dead line, or being told conflicting information. One reviewer also says staff acted in an unprofessional way when trying to coordinate placement or urgent needs. Another describes mocking or discourteous phone conversations, while another simply says they cannot get anyone to answer. These communication frustrations show up often enough to stand out.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Types of Care
Assisted Living
Amenities
Activities on-site
Devotional services off-site
Indoor common areas
Transportation
Eastern Iowa (19 miles away)
Care Services
Ambulatory care
Diabetic care
Dining
Meals provided
Activities
Activities on-site
Devotional activities offsite
Nearby Places of Interest
This particular area of Iowa City, Iowa offers a variety of convenient amenities for seniors looking to settle down in a peaceful and well-connected neighborhood. With multiple physicians' offices, pharmacies, and hospitals located within a short distance, residents can easily access healthcare services when needed. Additionally, there are several reputable restaurants and cafes nearby for enjoyable dining experiences. The presence of parks like Scott Park and Creekside Park provides opportunities for outdoor recreation and relaxation. Moreover, the close proximity to the Sycamore Cinema and FilmScene at The Chauncey offers entertainment options for those interested in movies. Overall, this area boasts a balance of essential services, recreational activities, and cultural attractions suitable for senior living.
Physicians
Ui Health Care (0.2 miles)
Peak Performance Chiropractic (0.8 miles)
Iowa City Dermatology (1.3 miles)
Iowa City Ambulatory Surgical Center (1.3 miles)
Urologic Associates of Iowa City PC (1.3 miles)
Sleep Center Of Iowa City (1.4 miles)
Facial Rejuvenation Center (1.4 miles)
Restaurants
Short's Burgers Eastside (0.2 miles)
BlackStone (0.3 miles)
Wildwood Smokehouse & Saloon (1.4 miles)
Los Agaves Mexican Grill (1.6 miles)
Jimmy John's (1.7 miles)
2 Dogs Pub (2.3 miles)
Deluxe Cakes & Pastries (2.5 miles)
Pharmacies
Pharmacy Matters (0.8 miles)
Pharmacy Matters Ltc (1.2 miles)
Drug Town (1.2 miles)
Hy-Vee Pharmacy (1.7 miles)
CVS Pharmacy (1.8 miles)
Walgreens (1.8 miles)
Quality Associates (2.7 miles)
Parks
Scott Park (1.1 miles)
Creekside Park (2 miles)
Weatherby Park (3.2 miles)
Riverfront Crossings Park (3.2 miles)
Lower City Park (3.3 miles)
Thornberry Off Leash Dog Park (3.8 miles)
Terry Trueblood Recreation Area (4.1 miles)
Hospitals
Iowa City Family Practice Clinic (1.3 miles)
Mercy Services Iowa City (2.6 miles)
Mercy Hospital (2.6 miles)
PICU University Of Iowa Childrens Hospital (3.6 miles)
4JPEast (3.6 miles)
University Of Iowa Hospital Neurosurgery Department (3.7 miles)
Transitioning from assisted living to memory care is driven by an individual's cognitive decline and specific needs, requiring careful evaluation of indicators like increased confusion and wandering. The process involves consulting medical professionals, researching suitable communities, considering financial and legal aspects, and ensuring effective communication for personalized care plans.
Assisted living provides moderate support for seniors seeking independence, while memory care offers specialized support for individuals with dementia or cognitive impairments through structured routines and trained staff. Key differences include care approaches, environment security measures, staff training levels, activity types, and cost considerations.
Assisted living communities offer diverse activities beyond traditional games to enhance seniors' physical health, cognitive well-being, emotional enrichment, and social connections, including fitness classes, creative expression, and intergenerational interactions. These enriching programs foster community bonds and support residents' independence and happiness.
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Assisted Living
Activities on-site
Devotional services off-site
Indoor common areas
Eastern Iowa (19 miles away)
Ambulatory care
Diabetic care
Meals provided
Potential safety and cleanliness improvements; supportive resident community.
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Assisted Living and Memory Care: Understanding Their Core Differences
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