Northgate Care Center

Pros

• The staff at Northgate Care Center are described as good people and hard workers who genuinely care for the residents.
• Residents enjoy having their meals served to them at the table, contributing to a pleasant dining experience.
• The food provided at the care center is consistently rated as good by the residents.
• The facility offers essential services such as transportation to the hospital, exercises, and therapy, enhancing the overall well-being of the residents.
• The resident enjoys having a private room, providing a sense of personal space and comfort.

Cons

• The Northgate Care Center is short-staffed, leading to long wait times for assistance.
• Residents have to wait too long to go to the bathroom due to insufficient staff support.
• The individual rooms are quite small, which may not be ideal for all residents.
• Despite the hardworking staff, the lack of help can be a concern for residents and their families.

Review

Northgate Care Center is a facility that has garnered mixed but generally positive feedback from its residents, particularly from those who appreciate the dedication and hard work of the staff. A recent review highlights the situation faced by one resident—specifically, the reviewer’s father. While he enjoys his stay at Northgate, he mentions that there are some challenges related to staffing levels. This is a concern not only for him but also likely for others in the care center who may find themselves requiring assistance throughout the day.

The primary issue raised revolves around staffing shortages, which can lead to delays in receiving help when needed. For instance, the reviewer indicates that their father often finds himself waiting a long time to go to the bathroom. This aspect of care is crucial, especially for older adults or those with limited mobility, as timely assistance can significantly impact their comfort and dignity. Despite this challenge, it’s important to note that the father speaks highly of the staff members themselves, describing them as good people and hard workers. It seems clear that while they may be stretched thin, their efforts are appreciated by residents.

In terms of living arrangements, the reviewer notes that their father has a room by himself within Northgate Care Center. The privacy afforded by having a private room can greatly enhance a resident's quality of life, allowing for personal comfort and space. However, it is mentioned that the room is quite small; nonetheless, this does not seem to hinder his overall happiness with his living situation. Such accommodations are vital in creating an environment where residents feel at ease while receiving care.

Furthermore, family involvement appears to be encouraged at Northgate Care Center. The reviewer shares that their mother eats meals with her husband in his room—a significant detail indicating an effort to maintain familial bonds despite being in a care setting. Dining together allows for companionship during meal times and contributes positively to both emotional well-being and social interaction among residents and their loved ones.

Speaking of meals, food quality is another point highlighted positively in this review. Residents are served food on-site with staff members facilitating transportation to tables and bringing meals directly to them. Good nutrition plays an essential role in health maintenance for elderly individuals; therefore, having satisfying meals can contribute positively to their overall experience at Northgate Care Center.

Aside from daily meals and living arrangements, Northgate offers additional services such as transportation to hospitals and various programs aimed at physical health improvement like exercise sessions and therapy options available on-site. These services are critical as they support not only medical needs but also promote an active lifestyle for residents facing varying degrees of mobility challenges.

In conclusion, while there are legitimate concerns regarding staffing levels leading to longer wait times for assistance within Northgate Care Center, many aspects of life there receive commendation from current residents like the reviewer’s father. The staff's dedication shines through despite challenges; family engagement during meal times adds warmth; good food enhances dining experiences; and opportunities for exercise and therapy ensure ongoing physical activity among residents. Overall, it paints a picture of a facility striving toward providing excellent care while navigating hurdles inherent in eldercare environments.

Places of Worship

• Wels (0.4 miles)
• St Paul's United Methodist Church (0.6 miles)
• First Baptist Church (0.7 miles)
• King of Grace Lutheran Church (0.7 miles)
• Zion UCC (0.8 miles)
• St John's Lutheran Church (0.8 miles)
• Zion United Church of Christ (0.8 miles)

Restaurants

• Vet's Club (0.7 miles)
• Good Fellas (0.8 miles)
• Vlora Family Restaurant (0.8 miles)
• Ace of Spades (0.8 miles)
• Fiesta Vallarta (0.8 miles)
• Hardee's (1.1 miles)
• WW Homestead Dairy (1.4 miles)

Hospitals

• Gundersen Vision Center (0.7 miles)
• Thornton Manor Nursing Center (13.5 miles)
• Gundersen Behavioral Health (14 miles)
• Gundersen Clinic (14.2 miles)
• Gundersen Lansing Clinic (14.3 miles)
• Barthell Eastern Star Nursing Home (15 miles)

Pharmacies

• Hartig Drug (0.8 miles)
• Shopko Pharmacy (1.6 miles)
• Thrifty White Pharmacy (14.8 miles)
• Medicap Pharmacy (14.8 miles)
• Domlin Phrmacy (15.5 miles)
• Donlon Health Mart Pharmacy (15.5 miles)

Physicians

• Gundersen Lutheran - Waukon Clinic (0.8 miles)
• Gundersen Eye Clinic Waukon (0.9 miles)
• The Family Care Clinic, PC (14.7 miles)

Transportation

• Waukon Municipal Airport (Y01) (0.9 miles)
• Big River Taxidermy (11.7 miles)
• Decorah Municipal Airport (DEH) (12.8 miles)
• Decorah Rental (13.9 miles)
• U-Haul Neighborhood Dealer (14.2 miles)

Parks

• Lull's Park (14.2 miles)
• Mount Hosmer Park (14.3 miles)
• Barnhart - Van Peenen Park (14.9 miles)
• Siewers Spring State Park (15.1 miles)
• Miller Park (15.2 miles)
• Ice Cave Hill Park (15.2 miles)

Cafes

• Nutmegs Bakery & Cafe (14.3 miles)
• Impact Coffee (15.4 miles)
• Magpie Coffeehouse (15.5 miles)