Good Samaritan Society - Red Oak

201 Alix Avenue, Red Oak, IA 51566

For more information about senior living options: (844) 490-3973

3 from 7 reviews
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    Overall Review of Good Samaritan Society - Red Oak

    Pros

    • pro The staff is very good to him.
    • pro The staff truly treats residents like family.
    • pro The facility makes visitors feel like they are visiting a bunch of friends.
    • pro The place is super clean.
    • pro Good Samaritan Society is doing good so far.

    Cons

    • pro They subjected the grandmother to mistreatment during care despite her many years of service.
    • pro The patient endured a 10-minute wait outside the front doors after receiving attitude from the phone staff.
    • pro The hospital administration is very unprofessional and has no care or regard for the employees who make this facility a happy home for the guests.
    • pro There is a complaint that younger staff need more training to handle residents and be more empathetic.

    Review

    This collection of impressions paints a picture of a care center that is deeply felt by families and residents, showing both warmth and frustration in different moments. On one hand, there is a strong sense of gratitude for long years of service and the way people in the building treat each other like family. On the other hand, there are sharp memories of hardship and moments when the experience did not meet expectations, leaving a sting that lingers with those who rely on the facility for care.

    One of the most heartrending notes comes from a family member who speaks of a grandmother who devoted many years to the center. The sentiment is that it is hard to reconcile the way she gave so much to the place with how difficult it was when it was her turn to receive care. The frustration is palpable: it's described as heartbreaking when the center could not reciprocate the years of service she had given. This memory underscores a tension at the heart of the facility's story - valuing dedication while facing real gaps in the care experience for those who have earned it.

    There is also a strong, positive thread about the care of another family member who currently resides there. The writer notes that their older brother lives at the center and that they are very grateful for the care he receives. The staff is described as "very good to him," and this care becomes a source of relief and appreciation for the writer. In these passages, the center is portrayed as a place where individual attention and kindness from staff members can make a real difference in the day-to-day lives of residents and their families.

    Yet not all of the experience is smooth or ideal. There is a blunt, striking line about a negative moment at the front desk: waiting outside the doors for ten minutes after encountering a rude or unhelpful attitude from the phone staff on what felt like the tenth ring. The sentiment attached to this memory is rueful and sharp - a reminder that communication and a courteous welcome are essential to making families feel supported. Even when other aspects of the center shine, this encounter casts a shadow over the overall impression and highlights how important it is for reception and frontline staff to convey patience and respect.

    Despite that stumble, there are clear moments of praise for the atmosphere when you are inside. The writer expresses that they have been "thoroughly pleased" with how residents are treated as if they are family. When visiting, it feels like visiting a group of friends rather than a cold institution. The sense that the environment is welcoming, warm, and affectionate is reinforced by the belief that the staff genuinely treats loved ones like family. This sense of belonging is reinforced by mentions that the environment feels less austere and more like a home, with notes about how the mom in the care fits in with and appreciates the staff. Cleanliness is a recurrent compliment, suggesting that the physical environment supports the overall positive impression of care and attention.

    At the same time, there is a critique aimed at the hospital administration, described as unprofessional and lacking care or regard for the employees who help create a welcoming home for the guests. This viewpoint emphasizes that leadership and organizational behavior can either strengthen or undermine the daily experiences of residents and their families. When the people responsible for running the facility themselves appear detached or unkind, it can dampen the otherwise strong feelings of warmth that residents and families associate with the staff on the ground.

    Several brief notes reinforce a generally positive assessment: the center is described as a great place and clean, underscoring pride in the upkeep and the overall environment. Still, amid the positive comments, there is a persistent call for attention to specific areas - especially the need for better training for younger staff and greater empathy in how they interact with residents. The concern is that while the core team may be doing well, the newer or younger employees may struggle to connect in the same heartfelt way that long-tenured team members do.

    In sum, the stories reveal a community that can feel like a second family to those who live there and visit often. The strengths highlighted are a compassionate, family-like approach from many staff members, a clean and inviting environment, and moments of genuine relief for families who see their loved ones cared for with kindness. Yet there are clear, actionable concerns: the need for more consistently professional administration; improved communication at the front desk; and enhanced training focused on empathy for younger staff. Taken together, these perspectives sketch a portrait of a center with real heart and heartfelt connections, while also recognizing opportunities to grow and strengthen the overall care experience for every resident and their family.

    Features

    Housing

    • 88 resident community capacity 88 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    The Good Samaritan Society - Red Oak is an assisted living community located in Red Oak, IA. This vibrant and welcoming community offers a range of amenities to enhance the quality of life for its residents.

    As soon as you step inside, you will notice the beauty salon where residents can enjoy pampering and grooming services. Each resident's entertainment needs are catered to with cable or satellite TV available in their private rooms. The community also operates transportation services to ensure that residents can easily get around town.

    For those looking to stay connected and engaged, there is a computer center with high-speed internet access. A dining room provides restaurant-style meals for residents to enjoy together. Additionally, there is a fully furnished space that allows for gatherings and socializing.

    Residents can participate in various activities within the community, such as games in the gaming room or enjoying the beautiful outdoor garden spaces. There is also a fitness room available for physical wellness activities.

    The Good Samaritan Society - Red Oak takes care of housekeeping services to reduce the burden on residents. Each room comes with a private bathroom and kitchenette facilities for added convenience. Move-in coordination is provided to assist new residents with settling into their new home.

    The community also offers non-medical transportation arrangements, ensuring that residents can attend doctors' appointments without worry. A wellness center on-site focuses on promoting mental well-being for all residents.

    Care services at this assisted living community are comprehensive and personalized according to individual needs. Trained staff are available 24/7 through the call system, providing supervision and assistance with activities of daily living such as bathing, dressing, and transfers.

    Dietary needs are thoughtfully attended to, including special dietary restrictions such as diabetes diets or other specific requirements. Medication management is also provided to ensure that residents receive their medications safely and on time.

    Residents can enjoy concierge services and planned day trips organized by the community's staff members. They can also participate in resident-run activities and scheduled daily activities to stay socially active.

    The Good Samaritan Society - Red Oak benefits from its convenient location, with multiple cafes, parks, pharmacies, restaurants, and places of worship located nearby. There are also transportation options available for easy access to these amenities. Additionally, several hospitals and a theater are just a short distance away.

    Overall, this assisted living community provides a comfortable and engaging environment where residents can enjoy an active lifestyle while receiving essential care services and support.

    Nearby Places of Interest

    Hospitals

    • Red Oak Good Samaritan Center (0 miles)
    • Regency Retirement Residence (0.7 miles)
    • Montgomery County Memorial Hospital (0.8 miles)
    • Red Oak Physicians Clinic (0.8 miles)
    • Montgomery County Memorial Hospital (1 miles)
    • Womens Health Center (1 miles)
    • Red Oak Internal Medicine Clinic (14.8 miles)

    Restaurants

    • Taco Bell (0.2 miles)
    • Casa De Oro Mexican Restaurant (0.4 miles)
    • KFC (0.4 miles)
    • McDonald's (0.5 miles)
    • Wing Street (0.5 miles)
    • Subway (0.6 miles)
    • China Gate Express (0.8 miles)

    Pharmacies

    • Medicap Pharmacy (0.3 miles)
    • Red Oak Pharmacy (0.7 miles)
    • Stoner's Honeyman Drug Store (14.7 miles)
    • R.H. Apothecary (19.3 miles)
    • George Jay's Drug Company (19.4 miles)

    Places of Worship

    • Our Savior Lutheran Churc (0.5 miles)
    • Our Savior Lutheran Church (0.5 miles)
    • Faith Community Church (0.5 miles)
    • Assembly Of God Red Oak (0.5 miles)
    • Grace Baptist Church (0.5 miles)
    • Southern Baptist Convention (0.5 miles)
    • Crossroads Community Church (0.5 miles)

    Parks

    • Chautauqua Park (0.7 miles)
    • Fountain Park Farmer's Mkt (1.1 miles)
    • Pilot Grove County Park (12.8 miles)
    • Willow Slough State Game Management Area (13.1 miles)
    • Hacklebarney Woods County Park (13.6 miles)
    • Shenandoah Parks & Recreation (19.4 miles)

    Transportation

    • T-C Taxidermy (0.7 miles)
    • Montgomery County Memorial Heliport (0.8 miles)
    • Courtesy Cab Co. (1.3 miles)
    • U-Haul Neighborhood Dealer (15.3 miles)

    Physicians

    • Hematology Oncology Consultants (0.8 miles)
    • Griswold Medical Center (15.4 miles)
    • Methodist Physicians Clinic (18.6 miles)
    • Thomas Baer MD (18.6 miles)

    Cafes

    • The Buck Snort (1.1 miles)
    • The Bridge Coffeehouse (1.1 miles)
    • Coe Creek Cafe (9.3 miles)
    • Nishna Valley Cafe (19.4 miles)

    Theaters

    • Grand Theatre (1.1 miles)
    • Dreamland Theatre (17.7 miles)
    • Legacy 3 Theatres (19.4 miles)

    Frequently Asked Questions

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