Story County Hospital Ltc in Nevada, IA

Information last verified:

630 South Sixth Street, Nevada, IA 50201

For more information about senior living options: (844) 490-3973

3.8 from 57 reviews
5 stars
35
4 stars
5
3 stars
2
2 stars
1
1 stars
14

Overall Review of Story County Hospital Ltc

Pros

  • pro Story County Medical Center provides quality healthcare in a clean and welcoming environment.
  • pro The staff are professional, compassionate, and attentive, ensuring patients feel comfortable and well informed.
  • pro With efficient services and a focus on patient care, it’s a trusted medical facility for the community.
  • pro Great staff.
  • pro Their care and attention are top notch.
  • pro The ER staff and doctors are great, providing helpful and compassionate care.
  • pro Infusion services in the outpatient department are five-star, with nurses ensuring comfort and frequent check-ins.
  • pro Dr. Shane Higgins is an incredible doctor who makes patients feel heard and at ease, with staff going the extra mile.
  • pro The facility is modern with gorgeous renovations, and the staff are friendly and knowledgeable.
  • pro Dr. O’Loughlin in the ER is fantastic, with exemplary bedside manner and thorough explanations.

Cons

  • pro The hospital is labeled the worst hospital ever, with the patient treated like garbage.
  • pro The doctors are described as unkind and doing little more than basic blood panels to diagnose issues.
  • pro It took moving across the country to discover a massive tumor on the spine, implying neglect.
  • pro The reviewer says they suffered for years because of the hospital’s poor care.
  • pro There was a total lack of communication about approvals or appointments, with only “hope it’s approved” given.
  • pro The billing department is terrible, charging fake or excessive charges and sending bills to collections.
  • pro An ER doctor did not examine a lump and sent the patient home.
  • pro A child was misdiagnosed with scarlet fever as an everyday rash, risking serious harm.

Review

This community is best suited for families seeking a warm, small-hospital experience where personal attention is visible in every interaction. The reviews repeatedly highlight a friendly welcome, staff who treat residents as real people, and care that moves quickly when action is needed. Inpatient and outpatient care alike are delivered with a focus on patient comfort, clear explanations, and a sense that someone is paying attention to both medical needs and the human side of illness. When a transition is required, whether after a hospital stay or for ongoing rehabilitation, the setting’s intimate size and the hands-on approach from nurses, aides, and therapists can make a tangible difference. For seniors who value quick access to care, straightforward scheduling, and a team that remembers their preferences, this is a compelling fit.

That said, potential residents and their families should consider alternatives if the core need is long-term, all-in-one senior living with seamless care coordination, predictable billing, and uniformly strong bedside manner across every department. Several reviewers report frustration with administrative processes, billing hiccups, online payment confusion, and inconsistent communication between departments. Others describe encounters with providers who seemed unresponsive or dismissive, and a few accounts of misdiagnosis or delayed medication management. For families prioritizing a flawless, single-point-of-contact experience, or for those who require unwavering consistency in mental health medication management, the drawbacks here are meaningful enough to warrant shopping elsewhere.

The strongest pro-argument rests on the frontline care staff and the quality of clinical attention. The ER team and inpatient caregivers are frequently described as empathetic, efficient, and genuinely invested in outcomes. Patients recount thoughtful, patient-focused care from nurses and doctors who listen and explain, not rush. The hospital’s rehab and physical therapy teams receive particular praise for helping patients recover mobility and regain independence after events like strokes. Positive notes about friendly, capable nurses, someone like Chloe, and attentive case management reinforce the impression that, when care goals are clear, the team acts with purpose. Even the outpatient experience, infusions, routine follow-ups, and coordinated testing, can feel well-organized and humane, which strengthens confidence in using this facility as a transitional hub during medical events.

The practical takeaway for assisted-living decision-making is this: use Story County as a strong transitional or acute-care anchor, but not as a stand-alone home for long-term, comprehensive senior living. The reviews show a facility that can deliver excellent short-term outcomes, rehab wins, and reliable primary care access, yet they also reveal gaps in continuous care coordination, persistent billing friction, and uneven experiences with non-physician staff. For families weighing options, it matters to know whether a community can provide ongoing, 24/7 support, consistent medication management across multiple providers, and a built-in memory-care or social-programming framework that keeps a resident engaged in later years. If those elements are non-negotiable, widen the search beyond a hospital-centric model to established assisted-living campuses with dedicated elder-care programming.

A disciplined due-diligence approach will pay off. Ask for a care-coordination plan that names a single point of contact for medical decisions, prescriptions, and billing questions. Schedule tours focused on the rehab and therapy suites, inpatient units, and the outpatient clinics to observe how teams communicate across shifts. Request recent quality metrics and patient-satisfaction data, especially around medication management, appointment reliability, and the handling of mental health needs. Probe for staffing ratios on evenings and weekends, and speak directly with a few current residents or families about how billing and appointments are handled over time. If telehealth or remote monitoring is important, confirm what is available and how it integrates with primary care. These steps will reveal whether the positive personal care can be sustained as a resident’s needs evolve.

In summary, this community stands out for personal warmth, rapid responsiveness, and solid clinical care within a small-hospital setting. For families prioritizing immediate medical attention, effective rehabilitation, and a caregiver culture that makes residents feel seen, it offers genuine value. However, the incomplete consistency in administrative processes and the mixed experiences with some clinicians signal that this is not the best fit for families seeking a flawless, turnkey long-term living solution. If the aim is a life plan built around steady daily support, social programming, and transparent, predictable billing, paired with strong on-site medical oversight, explore other assisted-living options that specialize in comprehensive elder care. This center can play a crucial role in transition and recovery, but may require pairing with a separate, more cohesive senior-living community to meet all home-life and long-term care goals.

Features

Housing

  • 80 resident community capacity 80 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Story County Hospital Ltc in Nevada, IA is an exceptional assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents.

The community boasts a variety of amenities designed to enhance the quality of life for its residents. These include a beauty salon for personal grooming needs, cable or satellite TV for entertainment, and a computer center for staying connected with loved ones. Community-operated transportation is available to assist residents with their transportation needs, whether it be running errands or attending appointments. For those looking to stay active and fit, there is a fitness room and outdoor space available. Additionally, there is a gaming room, small library, and restaurant-style dining area where residents can socialize and enjoy delicious meals.

At Story County Hospital Ltc, residents can expect excellent care services provided by compassionate staff members. With 24-hour call system and supervision, assistance with activities of daily living such as bathing and dressing is readily available. The staff also assists with transfers to ensure the safety of residents. Special attention is given to those with diabetes as the community offers diabetic-friendly diets. Medication management ensures that residents receive their medications on time.

Mental wellness is prioritized at this assisted living community through their mental wellness program. This program aims to promote emotional well-being among residents through various activities and resources. Special dietary restrictions are accommodated so that each resident's unique needs are met.

In terms of nearby amenities, there are three parks where residents can enjoy nature walks or picnics nearby. Two pharmacies provide convenient access for medication needs, while three physicians offer medical services within close proximity. There are also two hospitals situated nearby in case of any emergencies.

With its comprehensive amenities, caring staff, and convenient location near various amenities, Story County Hospital Ltc provides an enriching assisted living experience for its residents in Nevada, IA.

Nearby Places of Interest

Physicians

  • McFarland Clinic PC (0.3 miles)
  • Story Medical Clinic-Nevada (0.7 miles)
  • Carleton Family Medicine (1 miles)
  • Wolfe Eye Clinic (7.1 miles)
  • Radiant Complexions Dermatology Clinics (7.1 miles)
  • MercyOne Iowa Heart Center Ames (7.2 miles)
  • Mercy Sleep Center (7.2 miles)

Hospitals

  • Story County Hospital North (0.7 miles)
  • Story County Medical Center (0.8 miles)
  • DaVita Ames Mary Greeley Dialysis (6.9 miles)
  • Mary Greeley Medical Center (8.3 miles)
  • Hearing Services of Iowa (8.8 miles)

Places of Worship

  • Memorial Lutheran Church (0.9 miles)
  • Real Life Church (1.1 miles)
  • St Mary's Church (7.1 miles)
  • First United Methodist Church (8.3 miles)
  • St Paul Lutheran Church (8.8 miles)
  • Southern Baptist Convention (9 miles)
  • Bethesda Lutheran Church ELCA (9.2 miles)

Pharmacies

  • Parkview Pharmacy (0.9 miles)
  • Nucara Pharmacy (1 miles)
  • Walmart Pharmacy (7.9 miles)
  • CVS Pharmacy (8 miles)
  • Target Pharmacy (8 miles)
  • Medicap Pharmacy (8.2 miles)
  • Walgreens (9.1 miles)

Restaurants

  • McDonald's (1 miles)
  • Hickory Park (8 miles)
  • B-Bop's (8 miles)
  • Jimmy John's (8.1 miles)
  • Wendy's (8.1 miles)
  • Noodles & Company (8.1 miles)
  • Panda Express (8.1 miles)

Transportation

  • Nevada Taxi (1.4 miles)
  • U-Haul Moving & Storage (8.1 miles)
  • U-Haul Neighborhood Dealer (8.2 miles)

Parks

  • Hattery Park (1.4 miles)
  • Hickory Grove County Park (5 miles)
  • Hickory Grove Park (5 miles)
  • River Valley Park (7.7 miles)
  • Bandshell Park (8.1 miles)
  • Inis Grove Park (8.7 miles)
  • O'Neil Park (8.8 miles)

Cafes

  • Panera Bread (8.2 miles)
  • Cafe Diem (8.3 miles)
  • Starbucks (8.6 miles)
  • Starbucks (9.2 miles)
  • Provisions Lot F (9.4 miles)
  • The Filling Station (9.5 miles)
  • Starbucks (10 miles)

Theaters

  • Cinemark Movies 12 (8.2 miles)

Frequently Asked Questions

Where is Story County Hospital Ltc?

Nearby Communities

  • Indian Creek Independent & Assisted Living Apts.

    Indian Creek Independent & Assisted Living Apts.

    Nevada, IA

    5 from 3 reviews
     

    pro Intimate 36-unit community with 24-hour care, mental wellness program, and restaurant-style dining.

  • Windsor Manor Nevada

    Windsor Manor Nevada

    Nevada, IA

    4.7 from 43 reviews
    $3,600 to $5,100 / month

    pro Vibrant activities, well-designed apartments with private spaces, and excellent dining with attentive staff.

  • Story County Hospital

    Story County Hospital

    Nevada, IA

    3.8 from 52 reviews
     

    pro Close to hospitals, pharmacies, and parks.

  • Regency Retirement Residence Of Nevada

    Regency Retirement Residence Of Nevada

    Nevada, IA

    1 from 1 review
     

    pro Fully furnished apartments with kitchenette, plus 24/7 supervision, medication management, housekeeping, mental wellness programs, and transportation services.

  • Duluth House

    Duluth House

    Ames, IA

    2.5 from 2 reviews
     

    pro Broad care and amenities with 24/7 supervision, daily living support, meals, medication management, and transport coordination.

  • Comfort Keepers of Ames

    Comfort Keepers of Ames

    Ames, IA

    5 from 2 reviews
     

    pro Extensive nearby amenities enhance resident lifestyle.

  • Northcrest Community

    Northcrest Community

    Ames, IA

    5 from 3 reviews
     

    pro Caring, patient staff in a clean, apartment-like environment with engaging activities and quality dining.

  • Vintage Cooperative of Ames

    Vintage Cooperative of Ames

    Ames, IA

    5 from 7 reviews
    $1,300 to $1,800 / month

    pro Very affordable pricing for the area; robust on-site activities and devotional services; pet-friendly and wheelchair-accessible.

  • Bickford of Ames

    Bickford of Ames

    Ames, IA

    4.3 from 73 reviews
    $3,042 to $3,802 / month

    pro Caring staff in a clean, social environment.

Skilled Nursing Facility in Nearby Cities

Related Resources

  • skilled nursing facility vs nursing homeSkilled Nursing Facilities vs. Nursing Homes: Making Sense of the Differences

    Skilled nursing facilities (SNFs) provide high-level medical care and rehabilitation for short-term recovery, typically covered by Medicare after hospitalization, while nursing homes focus on ongoing custodial care for chronic conditions, mainly funded by Medicaid or private payments. The staffing and regulatory structures differ significantly between the two, necessitating clarity for families in choosing appropriate long-term care options.

  • nursing home costsA Detailed Examination of Nursing Home Costs Across the U.S.

    Nursing home care costs in the U.S. vary significantly based on location, level of care, and amenities, with private room prices ranging from approximately $6,700 to over $30,000 monthly. Families need to explore various payment options and conduct thorough research to manage these expenses effectively.

  • non medical home careExploring Nonmedical Home Care: Understanding Services, Costs, and Financial Approaches

    Nonmedical home care provides assistance with daily activities and companionship for individuals wishing to maintain independence and quality of life at home, without medical intervention. Its growing popularity is driven by an aging population, the need for supportive environments for recovery, and the emotional benefits of caregiver companionship, while costs vary based on service frequency and location.