630 South Sixth Street, Nevada, IA 50201
For more information about senior living options: (844) 490-3973
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The care and attention are top notch. The staff are friendly and attentive. The doctor listens to patients' concerns. The waiting area offers pleasant window views. The outpatient infusion experience was five-star, with nurses who ensured comfort and frequent check-ins. The team is quick to get patients in for an appointment and goes the extra mile. Jamie the nurse was awesome and efficient, and Dr. Jen was fabulous. Dr. Shane Higgins has been incredible, making patients feel heard and at ease. Chloe (nurse) and Barb (case manager) were respectful and made a patient feel dignified and cared for. Doctor Art Check has been a primary doctor for over ten years, delivering knowledgeable, passionate, high-quality care. Doctor Check is considered one of the best doctors.
The doctor wouldn't listen to the patient. The mental health provider was unprofessional, dismissive, and allegedly lied about prescribing medications. The clinic was unprofessional and irresponsible, failing to keep records or inform the patient about appointments, risking withdrawal due to med miscommunication. The billing process was sketchy and nontransparent, with an unhelpful online portal and unclear payment links. The phone staff were disrespectful and failed to relay messages to the doctor, hindering care. The ER doctor dismissed a serious lump without proper examination.Story County Medical Center and its affiliated Story Medical system are repeatedly described by patients as a place where care and attention feel personal, consistent, and genuinely kind. Across ER visits, primary care, outpatient procedures, and even the infusion suite, the overarching message is that the staff, from the nurses to the receptionists, tend to treat people with dignity, patience, and a willingness to go the extra mile. Reviewers frequently note that the environment itself - friendly faces, windowed views in waiting areas, and even well-regarded meals - contributes to a sense that you're in competent hands and not just another chart number. Several readers highlight particular moments: a nurse named Chloe and a case manager named Barb stood out for treating a 90-year-old grandfather with respect during a difficult transition; a nurse named Jamie in the ER was described as awesome and efficient; and the outpatient infusion nurses were praised for ensuring comfort and careful attention throughout a new procedure.
A strong thread through many accounts is trust in individual clinicians who consistently listen and engage with patients. One patient emphasizes that Dr. Shane Higgins has been incredible for over a decade, making people feel heard and at ease, and going the extra mile to solve insurance problems or coordinate tests. Another patient calls Dr. Art Check a true standout - "a diamond in the rough" after a decade of care - combining knowledge with genuine concern for his patients. There are also affirmations about Check being among the best doctors a patient has had, and gratitude expressed toward Dr. Shane for his approachable, patient-centered manner. In addition, a number of reviewers recount positive experiences with the broader team, including receptionists, nurses, and other physicians, who collectively contribute to a consistent sense of reliable, high-quality care.
Yet the narrative is not uniformly spotless. A few reviews recount significant gaps between expectations and experiences, particularly around listening to patients, timely communication, and the friction that can arise when care coordination falters. One patient in the ER felt that the doctor didn't listen to their concerns, signaling what can be a dangerous disconnect when urgent symptoms present themselves. Another account describes ongoing friction in communication with a nurse or a clinic nurse who did not seem to relay messages promptly to the physician, leaving a patient feeling unheard and underserved. There are also concerns about how appointments and messages are handled by front-office staff, with a patient describing rude telephone interactions and a clinic manager who allegedly dismissed a patient's request for basic information. In the same vein, a reviewer lamented that critical prescription information did not get transmitted promptly, triggering anxiety and a sense that the system is not always aligned to patient needs.
The reviews also illustrate the heavy emotional toll that can accompany medical care, particularly around medication management and mental health services. A patient expressed distress about a mental health medication management visit, feeling that the provider had a fixed agenda and did not tailor treatment to what had previously helped them. The patient described being asked to taper or switch medications without adequate discussion and noted delays in obtaining prescribed medications, which compounded worry and anxiety. This concern is set against the backdrop of praise for other medical staff who are attentive and empathetic in managing chronic conditions and mental health alike, underscoring the inconsistency some patients perceive within the same system.
Billing, billing, and the murkier side of medical administration also surface in these reviews. One reviewer calls the billing experience "sketchy," citing a confusing payment website that isn't easily found via a Google search, uncertainty around a third-party payment processor, and a lack of transparency that makes it hard to trust online payments. Others mention the frustration of insurance and billing communications, including claims of accounts or charges that feel disconnected from the actual care received. These financial tensions sit uncomfortably beside the praise for medical staff, highlighting a recurring theme: excellent bedside care can be undermined by opaque, uncoordinated administrative processes that leave patients anxious about what they are asked to pay and when.
On the inpatient and emergency care side, there are voices of both strong reassurance and sharp critique. A patient who had a stroke reported that the nursing staff, patient care technicians, and physical therapy personnel were fantastic, helping navigate a difficult time with warmth and competence. The hospital's smaller, community-focused size is praised as contributing to more personal, attentive care, with good food and a sense that staff know their patients beyond the chart. Conversely, another account describes a troubling ER visit with the sense that a physician did not address a lump or take a potentially serious condition seriously, which leaves the patient wary of future encounters. A separate comment points to negative experiences with a few non-clinical staff members - particularly the incident where a patient felt their messages and birthdays were being questioned or mishandled - reminding readers that the human level of care hinges on reliable communication at every contact point.
In the way many communities experience health care, stories here converge on a central truth: this system can deliver genuinely excellent, compassionate care, especially from a core cadre of clinicians who are highly regarded by patients who feel listened to, respected, and supported through difficult health journeys. There is broad appreciation for doctors who take time to connect, explain, and advocate for their patients, whether it's coordinating tests, addressing insurance concerns, or simply ensuring that a loved one receives dignified, attentive support. Yet there is also an unmistakable call for more consistent communication, streamlined administrative processes, and more careful attention to the patient's voice in treatment planning and prescription management. Taken together, the mix of gratitude, trust in individual providers, and pointed critique paints a picture of a health system that is capable of great humanity and care, even as it grapples with the everyday frictions that accompany modern medical practice.
80 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Story County Hospital Ltc in Nevada, IA is an exceptional assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents.
The community boasts a variety of amenities designed to enhance the quality of life for its residents. These include a beauty salon for personal grooming needs, cable or satellite TV for entertainment, and a computer center for staying connected with loved ones. Community-operated transportation is available to assist residents with their transportation needs, whether it be running errands or attending appointments. For those looking to stay active and fit, there is a fitness room and outdoor space available. Additionally, there is a gaming room, small library, and restaurant-style dining area where residents can socialize and enjoy delicious meals.
At Story County Hospital Ltc, residents can expect excellent care services provided by compassionate staff members. With 24-hour call system and supervision, assistance with activities of daily living such as bathing and dressing is readily available. The staff also assists with transfers to ensure the safety of residents. Special attention is given to those with diabetes as the community offers diabetic-friendly diets. Medication management ensures that residents receive their medications on time.
Mental wellness is prioritized at this assisted living community through their mental wellness program. This program aims to promote emotional well-being among residents through various activities and resources. Special dietary restrictions are accommodated so that each resident's unique needs are met.
In terms of nearby amenities, there are three parks where residents can enjoy nature walks or picnics nearby. Two pharmacies provide convenient access for medication needs, while three physicians offer medical services within close proximity. There are also two hospitals situated nearby in case of any emergencies.
With its comprehensive amenities, caring staff, and convenient location near various amenities, Story County Hospital Ltc provides an enriching assisted living experience for its residents in Nevada, IA.
Story County Hospital Ltc is located at 630 South Sixth Street, Nevada, IA 50201 in Story County, Iowa
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Skilled nursing facilities (SNFs) provide high-level medical care and rehabilitation for short-term recovery, typically covered by Medicare after hospitalization, while nursing homes focus on ongoing custodial care for chronic conditions, mainly funded by Medicaid or private payments. The staffing and regulatory structures differ significantly between the two, necessitating clarity for families in choosing appropriate long-term care options.
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Nursing home care costs in the U.S. vary significantly based on location, level of care, and amenities, with private room prices ranging from approximately $6,700 to over $30,000 monthly. Families need to explore various payment options and conduct thorough research to manage these expenses effectively.
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Nonmedical home care provides assistance with daily activities and companionship for individuals wishing to maintain independence and quality of life at home, without medical intervention. Its growing popularity is driven by an aging population, the need for supportive environments for recovery, and the emotional benefits of caregiver companionship, while costs vary based on service frequency and location.
